Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Timeline
Community Service
Work Availability
References
Accomplishments
Quote
Generic

Arwy Angena Ewar

Barrigada

Work Preference

Work Type

Full Time

Location Preference

On-SiteRemote

Important To Me

Work-life balanceFlexible work hoursHealthcare benefitsPaid time offWork from home optionTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit SharingCareer advancementPersonal development programs

Summary

Efficient, accuracy-driven assistant successfully delivers key support to internal teams, customers, and colleagues; demonstrated success in analytical problem-solving and efficiently supporting superiors.

Overview

19
19
years of professional experience
1
1
Certification

Work History

Finance/ Cashier

Hilton Guam Resort & Spa
03.2024 - 03.2025
  • Verified and recorded all food and beverage sales in the POS system;
  • Documented employee meals and complimentary guest services in the POS system;
  • Logged opening and closing check numbers in the Night Auditors logbook, ensuring sequential use and accountability of all checks;
  • Managed guest checks in the POS system, including order entry, table transfers, and check settlement;
  • Prepared cashier’s summary and reconciles it with Micros (POS) reading at the end of each shift;
  • Printed and reconciled transaction lists from credit card machines with physical checks and Micros reading;
  • Prepared deposit envelopes, recorded deposit amounts in cahier’s deposit sheet, and deposit envelopes in the Front Office safe depository in the presence of a witness;
  • Ensure that a check is made and recorded in the POS system for every food & beverage sale in the outlet;
  • Ensure that a check is made and recorded in the POS system for any meals consumed by employees or any service offered to guests as complimentary or entertainment;
  • Enter opening and closing check number used in his / her shift in the Night Auditors logbook, ensure that checks are used serially, and all the checks are accounted for;
  • Open a guest check in the POS system, punch orders, split and transfer tables, settle checks as cash, room charge, credit card, or ledger;
  • Prepare cashier’s summary and tally it with Micros (POS) reading at the close of his / her shift;
  • Print and ally transaction lists from credit card machines with physical checks and Micros reading;
  • Prepare deposit envelopes, write the deposit amount in the cashier’s deposit sheet and drop the envelope in the front Office safe depository, in the presence of a witness, who has also signed the witness column of the cashier’s deposit sheet;
  • Contributed to a positive work environment by maintaining a professional demeanor and fostering effective communication among team members.
  • Prevented loss due to cashier errors by thoroughly reviewing all transaction details before finalizing sales receipts.
  • Assisted in training new cashiers, ensuring they were well-equipped with the necessary skills for successful job performance.

Community Program Aid

Department of Public Works
09.2023 - 09.2024
  • Knowledgeable in maintaining and organizing all records and files according to department requirement and standards;
  • Assist the timekeeper with organizing and producing payroll documents;
  • Receiving, assisting of cross referencing DJR from attendance sheet daily;
  • Receives and filling incident reports from personnel on the field and sending it to appropriate supervisory inbox;
  • Filing copied documents of different forms received or submitted to other government agencies;
  • Retrieve and distribute supplies and equipment (form 9) to personnel;
  • Coordinate, process, and collaborate with village mayors on inquiries, and complaints for Island Road Improvements, including Coral Requests and Wake Services;
  • Responds to and maintains records of constituent inquiries;
  • When required, work alongside other government agencies to plan departmental initiatives and special events;
  • Assist with getting a quotation by phone/ email from the appropriate/ assigned Vendors.
  • Provide core administrative support, answering and directing calls, copying, scanning, faxing, and filing.
  • Running of dropping and picking up documents between DPW divisions and other Government of Guam Agencies.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.

Cashier

NEX Naval Station
10.2019 - 10.2020
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or changes due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.

Administrative Assistant

Manelu ( Non- profit organization )
11.2024 - Current
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines. As well as processing employees' payroll.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
  • Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Assisted in preparation of financial reports, gathering data that contributed to budgeting accuracy.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Established administrative work procedures to track staff's daily tasks.
  • Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.

Cashier

Guam Food Services
11.2009 - 07.2010
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.

Cashier

Payless Supermarket
11.2006 - 06.2008
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers' questions, and provide information on procedures or policies.
  • Sell tickets and other items to customers.
  • Process merchandise returns and exchanges.
  • Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
  • Stock shelves, and mark prices on shelves and items.

Education

High School Diploma - undefined

Seventh Day Adventist High School
01.2002

Office Technology

Guam Community College
Mangilao, GU
01.2012

Skills

  • Highly skilled in greeting visitors, determining the nature of the business, and directing to the concerned person
  • Ability to write reports, documentation, and control
  • Proven record of answering the telephone, providing relevant information to callers, and routing calls to appropriate individuals
  • Demonstrated ability to schedule appointments and meetings
  • Computer: Knowledgeable in Microsoft Office Applications
  • Excellent Customer service skills
  • Knowledge of office equipment, computers, Xerox machines, multi-line telephone switchboard

Certification

  • 12/2023 Adult and Child First Aid/CPR/AED American Red Cross
  • 12/2023 ACT Work Keys NCRS Guam Community College
  • 12/2022 Family Engagement Series Guam Preschool Development Grant (DPHSS)
  • 05/2014 Guam Driver's License Guam Rev & Tax License Branch

Timeline

Administrative Assistant

Manelu ( Non- profit organization )
11.2024 - Current

Finance/ Cashier

Hilton Guam Resort & Spa
03.2024 - 03.2025

Community Program Aid

Department of Public Works
09.2023 - 09.2024

Cashier

NEX Naval Station
10.2019 - 10.2020

Cashier

Guam Food Services
11.2009 - 07.2010

Cashier

Payless Supermarket
11.2006 - 06.2008

High School Diploma - undefined

Seventh Day Adventist High School

Office Technology

Guam Community College

Community Service

Present, Volunteer with my children's school activities, such as bake sales, PTO meetings, fundraisers, programs, and sports. 

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

References

References Available on Request

Accomplishments

  • Data Entry - Reviewed and updated client correspondence files and scheduling database.
  • Human Resources - Recorded and filed employee benefit, salary, and annual evaluation information.
  • Training - Responsible for training all new employees to ensure the continued quality of customer service.

Quote

Don’t judge each day by the harvest you reap, but by the seeds you plant.
Robert Louis Stevenson

Similar Profiles

CREATE PROFILE
Arwy Angena Ewar