Jaden Cruz
Tamuning
Summary
Thorough team contributor with strong organizational capabilities. Skilled in driving revenue growth and fostering client engagement through innovative sales strategies and a collaborative mindset. Achieved sales goals by securing new customer relationships and maintaining high-profile accounts. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
9
9
years of professional experience
Work History
Enterprise Account Manager
PTI Pacifica Dba IT&E
08.2022 - Current
- Asked appropriate questions to identify prospects' needs and pinpoint solutions for best fit.
- Generated new contacts through networking and cold calling.
- Developed creative solutions to meet individual client needs.
- Built and cultivated healthy pipeline of customers interested in partnering with company.
- Worked with service and project management departments to provide total support to clients.
- Demonstrated products, responded to questions, redirected concerns, and overcame objections to close sales.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Built relationships with customers and community to establish long-term business growth.
- Managed accounts to retain existing relationships and grow share of business.
- Resolved problems with high-profile customers to maintain relationships and increase return customer base.
Store Supervisor
Lotus Surf Shop
11.2020 - 07.2022
- Supervised associates by providing direction and instruction for stocking shelves, rotating stock, and receiving deliveries.
- Answered product questions and assisted customers in selection and checkout.
- Answered questions about store policies and addressed customer concerns.
- Conducted inventory analysis to determine optimal stock levels.
- Educated and trained staff to equip with knowledge about products, customer service and store policies.
- Marked-down clearance items and relocated merchandise to proper store areas.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
Intern
ASC Trust Corporation
01.2016 - 12.2016
- Sorted and organized files, spreadsheets, and reports.
- Gathered, organized and input information into digital database.
- Reviewed client information in the system for any errors.
- Assisted with assembling corporate gifts for clients.
- Cleaned & organized company storage.
- Prepared conference room for scheduled meetings.
Education
High School Diploma -
Academy of Our Lady of Guam
Hagåtña, Guam05-2019
Skills
- Revenue growth
- Sales presentations
- Customer presentations
- Pipeline management
- Sales strategies
- Strategic account management
- Contract negotiation
- Client engagement
- Collaborative mindset
- Customer relationship management
- Competitive intelligence
Accomplishments
- Created an e-commerce website for previous job within 2 months.
- Promoted to supervisor at 10 months of being with the company.
Timeline
Enterprise Account Manager
PTI Pacifica Dba IT&E
08.2022 - Current
Store Supervisor
Lotus Surf Shop
11.2020 - 07.2022
Intern
ASC Trust Corporation
01.2016 - 12.2016
High School Diploma -
Academy of Our Lady of Guam
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