Alfred Padua
Talofofo,Guam
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet individual/team goals. Adept at analyzing data to identify trends and developing strategies to improve efficiency.
Overview
10
10
years of professional experience
Work History
Desk Clerk Lead
GPDB
03.2021 - Current
- Utilizes, updates and maintains the Enterprise Military Housing (eMH) Database.
- Receives, classifies, reconciles, interprets, consolidates, and/or summarizes documents and information utilizing standard office equipment.
- Interfaces with service members, contractors, and/or company employees outside the immediate work area on a regular basis to give or exchange information.
- Responds to service members concerns and assists in determining solutions. Conducts follow-up with members to ensure satisfaction.
- Maintains, updates and ensures accuracy of all manual and electronic records pertinent to service member and/or barracks.
- Provides room assignment and termination services.
- Schedules and performs check-in and/or check-out inspections.
- Implements methods and procedures to accomplish assigned tasks.
- Receives, logs, and reports service calls to designated areas of concern.
- Follows all project, corporate, and contractual procedures, plans, rules and regulations.
- Issues and tracks all mechanical keys and RFID key cards.
Mens Shoes and Luggage Business Lead
Macys
06.2018 - 06.2020
- Review, analyze, validate, and interpret current sale trends for justification in acquisition of new merchandise and demolition of existing items.
- Complete general shipment and processing activities in accordance to productivity standards and ensure floor readiness.
- Supervise in the movement of fixtures and merchandise for new product, season changes, and clearance sets.
- Facilitate in replenishment, inventory and markdown/markup processes.
- Maintain communication with vendors, regional, and district offices for support on driving sales, promos, and product knowledge.
- Supported team members by assisting in upselling products and services and closing sales with customers.
- Promote culture of customer focus, product knowledge and production solutions to build loyal customer base.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Asset Protection Detective
Macys
11.2015 - 06.2018
- Identified, investigated and resolved internal and external theft and fraud.
- Monitored and supervised customer and employee activities in store to detect signs of attempted theft.
- Documented evidence of attempted theft and recovered merchandise for use in loss prevention report generation.
- Conduct store audits to identify problem areas or procedural deficiencies.
- Identify and report merchandise or stock shortages.
- Inspect buildings, equipment, or access points to determine security and safety risks.
- Investigated, resolved and reported on occurrences documented on employee incident and accident reports.
- Conducted regular inspections of facilities to check compliance with fire, hazard and safety guidelines.
- Apprehend shoplifters in accordance with guidelines.
- Respond to critical incidents, such as catastrophic events, violent weather, or civil disorders
- Audited safety processes and overall business operations.
Warehouse Supervisor
Micronesian Divers Association
05.2014 - 11.2015
- Responsible for the conduct of all required surveys, equipment, and inspections for the preparation of all required reports, both financial and non-financial
- Monitored daily shipping, handling and receiving to promote smooth operations within warehouse.
- Complied with standards and protocol requirements regarding warehouse operations, shipping and receiving and material handling.
- Established and maintained good relations with customers, vendors and transport companies.
- Worked additional hours and shifts to meet tight deadlines during peak periods.
- Evaluated procedures, making corrections and changes to reduce safety issues and meet compliance.
- Trained staff on material handling processes to reduce shipping times.
- Satisfied reporting requirements with timely and accurate logging of daily activities.
- Reviewed inventory sheet against shipments received and alerted manager of discrepancies.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Rental Clerk
Micronesian Divers Association
11.2013 - 05.2014
- Outfitted customers with perfect rental equipment and accessories based on expressed needs, thoroughly documented transactions and inspected and helped load rental items.
- Inspected rental equipment upon return, closed transactions efficiently and performed routine maintenance or minor repairs in preparation for next customer.
- Welcomed customers, offered assistance and answered questions by providing rates, terms and conditions of rental.
- Explained policies and reviewed documentation to obtain signatures.
- Advised on options and used upselling techniques to promote optional extras to customers according to specific needs.
Education
Some College (No Degree) -
University of Guam
MangilaoHigh School Diploma -
Guam High School
Hagatna06.2010
Skills
- Quantitative skills
- Multitasking and Prioritization
- Flexible and Adaptable
- Schedule and Calendar Management
- Data Entry and Database Software
- Project Planning
- Audit reporting
- Business Analysis
Timeline
Desk Clerk Lead
GPDB
03.2021 - Current
Mens Shoes and Luggage Business Lead
Macys
06.2018 - 06.2020
Asset Protection Detective
Macys
11.2015 - 06.2018
Warehouse Supervisor
Micronesian Divers Association
05.2014 - 11.2015
Rental Clerk
Micronesian Divers Association
11.2013 - 05.2014
Some College (No Degree) -
University of Guam
High School Diploma -
Guam High School
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