Summary
Overview
Work History
Education
Skills
Timeline
AssistantManager

Joana Corina Montales

Dededo,Guam

Summary

Forward-thinking Assistant Manager with extensive knowledge of customer service. Known for success in retail industries and leading employees to complete tasks. Dedicated to efficient conflict resolution and excellent services.

Overview

2
2
years of professional experience

Work History

Assistant Manager

Taco Caliente
Pinamalayan, Oriental Mindoro, Philippines
10.2020 - 12.2021
  • Building good relationship towards customers so they comeback not just for food but also for the great customer service.
  • Increased sales revenues by promoting complementary products and offering customers if needed help.
  • Helped preparing of food and is willing to stock up when products/ingredients run out.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Ask feedback from the customers and review any suggestions they have.

Sales Associate

Ross Dress For Less
Tamuning, Guam
11.2018 - 11.2019
  • Achieved perfect attendance and on-time record.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.

Education

Associate of Science - Bachelor of Science in Business Management

Rizal Technological University
Pasig, Philippines

High School Diploma -

Immaculate Heart of Mary Academy
PInamalayan, Or. Mindoro
04.2013

Skills

  • Project Management
  • Business planning
  • Training
  • Budgeting
  • Communication
  • Time Management
  • Flexibility
  • Mathematical Calculation and Reasoning
  • Sales Tracking
  • Decision Making
  • Supplier Monitoring
  • Money Handling

Timeline

Assistant Manager

Taco Caliente
10.2020 - 12.2021

Sales Associate

Ross Dress For Less
11.2018 - 11.2019

Associate of Science - Bachelor of Science in Business Management

Rizal Technological University

High School Diploma -

Immaculate Heart of Mary Academy
Joana Corina Montales