Summary
Overview
Work History
Education
Skills
Timeline
Generic
Alvar Javier Gramajo Yas

Alvar Javier Gramajo Yas

11 Av “C” 27-54 Lodebran 1 Zona 6 De Mixco, Guatemala

Summary

Dynamic customer service professional with a proven track record at Call center Industry, excelling in active listening and data entry. Adept at resolving inquiries and enhancing customer satisfaction, I leverage my technical support experience to drive results and foster positive client relationships. Committed to delivering exceptional service and achieving sales goals.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

247 Ai
09.2019 - 09.2025

customer service representative, real time adherence (RTA) and Supervisor at Target and Bestbuy

Customer Service Representative

Conduent
08.2018 - 09.2019

Resolved customer inquiries about their delivery status

Technical Support Representative

Comdata Group
07.2014 - 08.2018

Provided technical assistance to customers, resolving issues and ensuring satisfaction.

Sales Agent – Telemarketing (Insurance Sales)

Asistencia Global
12.2012 - 12.2013

Developed knowledge of product features and benefits to provide accurate information to clients and sale insurence

Education

High School Diploma -

Colegio Jesus Rey De Glorio
Guatemala City, Guatemala
11-2010

Skills

  • Customer service
  • Active listening
  • advance office skills
  • Data entry

Timeline

Customer Service Representative

247 Ai
09.2019 - 09.2025

Customer Service Representative

Conduent
08.2018 - 09.2019

Technical Support Representative

Comdata Group
07.2014 - 08.2018

Sales Agent – Telemarketing (Insurance Sales)

Asistencia Global
12.2012 - 12.2013

High School Diploma -

Colegio Jesus Rey De Glorio
Alvar Javier Gramajo Yas