Alvin Edgar Radford
Dededo,GU
Summary
Motivated professional with a strong work ethic and proven adaptability. Demonstrates exceptional interpersonal skills and the ability to master new concepts quickly. Capable of working independently while effectively contributing to team objectives. Committed to supporting organizational goals through proactive engagement and clear communication.
Overview
9
9
years of professional experience
Work History
Foreign Service Officer
Foreign Affairs, FSM
Harmon, Guam
03.2024 - Current
- Assisted in organizing cultural events designed to promote understanding between nations.
- Created informational materials describing recent changes in visa requirements for citizens traveling abroad from the FSM.
- Advised senior officials on appropriate responses to urgent situations that required immediate action by the State Department.
- Facilitated communication between the State Department and embassies located overseas.
- I represented the FSM abroad at various conferences and meetings with foreign dignitaries.
- Collaborated with other government agencies and non-governmental organizations on global initiatives aimed at improving human rights conditions worldwide.
- Maintained contacts with members of local communities in order to gain insight into their culture, customs, and values.
- Oversaw special promotional events to drive positive media coverage, boost revenue and enhance sales.
- Established and maintained working relationships with clients, government officials and media representatives.
Student Housing Assistant
University of Hawaii, Hilo
Hilo, HI
02.2022 - 05.2023
- Coordinated maintenance requests from residents in a timely manner.
- Facilitated communication between students and university administrators regarding housing matters.
- Participated in special events sponsored by the university's Office of Residential Life.
- Maintained accurate records of all student moves in and out dates, room changes.
- Provided support during move-in day activities such as registration check-in, room key distribution.
- Responded promptly to emergency situations within the residence halls while ensuring safety protocols were followed.
- Conducted tours of residence halls for prospective residents and their families.
Peer Advisor
University of Hawaii
Hilo, HI
02.2022 - 05.2023
- Collaborated with faculty members to ensure that each student's academic journey was successful.
- Provided academic and career advice to students in need of guidance.
- Interacted with prospective students by answering questions about the institution's offerings.
- Participated in staff development activities designed to enhance professional knowledge base.
- Developed strategies for increasing awareness of campus services among the student body.
- Provided support during orientation activities such as tours, registration processes.
- Fielded in-person, telephone, and email inquiries from students and staff.
- Assisted with the orientation of new students by providing campus tours and resource information.
- Collaborated with peer mentoring program members to devise new methods to generate interest and participation.
Vice-President
Pohnpei Student Organization
Hilo, HI
08.2021 - 05.2023
COVID-19 Contact Tracer
Hawaii Department of Health
Hilo, HI
10.2020 - 12.2021
- Conducted interviews with individuals who tested positive for COVID-19 to determine the scope of exposure and risk factors.
- Participated in training sessions conducted by health experts on topics related to virus transmission.
- Developed an understanding of state laws surrounding privacy issues when conducting contact tracing activities.
- Worked closely with other departments within the organization to coordinate contact tracing initiatives.
- Collaborated with public health officials and healthcare providers to ensure accurate information was shared regarding COVID-19 cases.
- Monitored trends in the spread of COVID-19 by analyzing data from contact tracing efforts.
- Assessed the needs of those exposed to COVID-19 and connected them with appropriate resources.
- Compiled daily reports summarizing contact tracing activities for review by supervisors.
Restaurant Waiter
Mangrove Sushi & Bar
Kolonia, Pohnpei
02.2016 - 09.2018
- Verified that prepared food met all standards for quality and quantity before serving it to customers.
- Cleared dishes between courses, refilled drinks as necessary and served any requested condiments or accompaniments.
- Processed cash payments accurately using a POS system; ensured accuracy of change given to customers.
- Resolved customer complaints in a polite manner according to company policy.
- Provided excellent customer service by anticipating guest needs, responding promptly and acknowledging all guests, however busy and whatever time of day.
- Delivered food to tables in a timely manner while ensuring correct temperatures were maintained.
- Supported other wait staff members when needed during peak times; assisted with taking orders from large groups.
- Maintained cleanliness throughout the dining area during shift; wiped down tables after each seating period.
- Replenished stocks of napkins, silverware and other dining room supplies as needed.
- Performed opening and closing duties such as setting up the dining area, restocking supplies and checking equipment for proper functioning at the start of shifts.
- Checked on guests during meals to ensure satisfaction with each course.
- Assisted guests with making food and beverage selections.
- Answered phone calls providing information about restaurant services, hours of operation, menu items .
- Greeted customers, provided menus and answered questions about menu items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Bartender
Mangrove Bar
Kolonia, Pohnpei
02.2016 - 09.2018
- Performed opening and closing duties including restocking supplies.
- Adhered to state regulations regarding serving alcohol responsibly.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Resolved customer complaints in a professional manner.
- Greeted customers and provided excellent customer service.
- Stocked ice bins and coolers as needed throughout shift.
- Monitored guests' alcohol consumption levels to prevent over-intoxication or underage drinking.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Assisted in setting up the bar for service shift.
- Developed good working relationships with fellow employees through effective communication.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
- Kept track of all orders made by customers and communicated them promptly to kitchen staff.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Provided drink suggestions to customers based on their preferences.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Processed payments accurately and efficiently with POS system.
- Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
- Trained new bartenders on drink preparation and upselling techniques.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
- Effectively multitasked within fast-paced environment.
- Greeted guests with friendliness and professionalism.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Arranged bottles and glasses behind bar to make attractive displays.
- Monitored bar inventory and promptly restocked low items before depletion.
- Organized bar supplies in stock room to support timely and efficient retrieval and replenishment.
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
Education
Bachelor of Arts - Administration of Justice & Political Science
University of Hawaii
Hawaii, Hilo05-2023
Associate of Arts - Health Care Opportunity Program
College of Micronesia-FSM
Palikir, Pohnpei05-2018
High School Diploma -
Pohnpei Seventh Day Adventist Highschool
Pohnpei05-2010
Skills
- Public speaking
- International relations
- Event coordination
- Community engagement
- Customer service
- Strategic planning
- Networking
- Multilingual proficiency
- Consular services
- Teamwork
- Teamwork and collaboration
- Team collaboration
- Client relations
- Communication planning
Timeline
Foreign Service Officer
Foreign Affairs, FSM
03.2024 - Current
Student Housing Assistant
University of Hawaii, Hilo
02.2022 - 05.2023
Peer Advisor
University of Hawaii
02.2022 - 05.2023
Vice-President
Pohnpei Student Organization
08.2021 - 05.2023
COVID-19 Contact Tracer
Hawaii Department of Health
10.2020 - 12.2021
Restaurant Waiter
Mangrove Sushi & Bar
02.2016 - 09.2018
Bartender
Mangrove Bar
02.2016 - 09.2018
Bachelor of Arts - Administration of Justice & Political Science
University of Hawaii
Associate of Arts - Health Care Opportunity Program
College of Micronesia-FSM
High School Diploma -
Pohnpei Seventh Day Adventist Highschool