Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to an open, communicative culture where employees feel empowered to contribute to the company's success.
Overview
4
4
years of professional experience
Work History
Manager on Duty
The Westin Resort Guam
Tumon Bay, Guam
07.2024 - Current
Work 40 hours weekly, full-time status.
Resolved customer inquiries and complaints requiring management-level escalation.
Coordinated with other department supervisors to ensure a smooth workflow and project alignment.
Led weekly team meetings to discuss progress, address issues, and plan future actions.
Managed payroll records for accurate tracking of hours worked by staff members.
Analyzed data from customer surveys, and implemented changes accordingly.
Performed administrative tasks such as filing documents or preparing reports.
Store Worker/ CAO
Deca
Eielson AFB, AK
09.2023 - 04.2024
Worked 40 hours per week Full time status
Processed online orders in a timely manner ensuring accuracy of all information.
Tracked inventory levels using point-of-sale software systems.
Prioritized and resolved concerns such as pricing problems, damaged products and special order requests.
Counted different types of merchandise to comply with inventory control tag requirements.
Received deliveries, scanned packages and updated orders in internal database.
Tracked inventory and conducted cycle counts to maintain accurate records.
Supervisor
Charleys Philly Steaks
Eielson Air Force Base, AK
10.2021 - 06.2023
Worked 32-40 hours per week. Full time status
Responded to customer questions regarding products, prices and availability.
Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
Performed monthly inventory checks to ensure sufficient stock levels for all products.
Planned and managed resources to consistently meet production, quality and cost goals.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Education
High School Diploma -
Wasson High School
Colorado Springs, CO
05.2002
Skills
Credit and cash payments and knowledge of POS system
Safety and security procedures
Oral and written communications
Fluent in English and Spanish
Knowledge of Inventory oversight
Knowledgeable in computer systems
Effective planning
Time management
Supervisory and Leadership experience
Knowledgeable in preparing and arranging items in a safe and neat manner
Customer Service
Able to generate reports and order stock items
Knowledgeable in maintaining a stock room and recognizing and reporting poor and unacceptable quality of stock
Fast learner and ability to multitask
Certificates
Serv Safe Certified
Charleys Brand Certified
ABC License
CPR Certified
Timeline
Manager on Duty
The Westin Resort Guam
07.2024 - Current
Store Worker/ CAO
Deca
09.2023 - 04.2024
Supervisor
Charleys Philly Steaks
10.2021 - 06.2023
High School Diploma -
Wasson High School
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