Amber San Nicolas
Barrigada
Summary
Main Lead at Menzie’s Aviation under Jeju Air for the past 8 years. Dynamic leader with proven team management, and exceptional communication skills.
Overview
13
13
years of professional experience
Work History
Passenger Service Lead
Menzie’s Aviation
04.2015 - Current
• Prepares inbound and outbound flight information
• Prepares shift briefing sheet per shift
• Oversees shift tasks and delegates responsibilities.
• Ensures coverage for positions with shortages
• Addresses and adapts to shift irregularities.
• Remains current with company regulations and policies.
• Informs shift supervisor about agent shortages.
Sales Floor Stock Clerk
Underground Dungeon
01.2012 - 10.2012
- Took inventory
- Assisted customers find the item they sought
- Priced items
Education
High School Diploma -
George Washington High School
Guam05.2012
Skills
- Exceptional communication
- Team management
- Effective decision making
- Technology efficient
- Can type 63 WPM
- Leadership skills
- Good time management
- Great customer service
Timeline
Passenger Service Lead
Menzie’s Aviation
04.2015 - Current
Sales Floor Stock Clerk
Underground Dungeon
01.2012 - 10.2012
High School Diploma -
George Washington High School
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