Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Business Owner
G And H Services
12.2016 - 08.2023
Administered operations to handle needs of more than 100 tenants across 10 property units.
Conducted regular inspections of both interior and exterior of properties for damage.
Responded to Common Area Maintenance (CAM) inquiries.
Communicated effectively with owners, residents, and on-site associates.
Kept properties in compliance with local, state and federal regulations.
Trained and motivated employees to perform daily business functions.
Introduced new methods, practices, and systems to reduce turnaround time.
Trained new employees on proper protocols and customer service standards.
Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Trained and guided team members to maintain high productivity and performance metrics.
Education
No Degree - Nursing
Lady of Fatamia
Quezon City Philippines
No Degree - Food Service Management
ServSafe
Destin
04.2023
Skills
Quality Assurance
Business Administration
Business Development
Employee Training
Customer Service
Employee Development
Staff Management
Project Management
Staffing Oversight
Incident Response
Public Relations
Languages
Tagalog
Native language
Timeline
Business Owner
G And H Services
12.2016 - 08.2023
No Degree - Nursing
Lady of Fatamia
No Degree - Food Service Management
ServSafe
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