Amy Simpson
Hayward
Overview
19
19
years of professional experience
Work History
RN Case Manager
Providence Home Care of Snohomish County
06.2023 - 07.2024
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Advocated for patients'' rights and preferences, working diligently to align care with individual values and goals.
- Coordinated with other healthcare team members to support patient needs.
- Prevented complications from chronic illnesses like diabetes or heart failure through targeted patient education initiatives tailored to individual needs.
- Improved medication adherence through thorough education on drug administration, interactions, and potential side effects.
- Facilitated timely referrals to specialists or other healthcare professionals when necessary to address patient needs effectively.
- Expedited wound healing using advanced wound care techniques such as negative pressure therapy or hydrocolloid dressings when appropriate.
Hospice RN Case Manager
Aya Health Care
03.2023 - 06.2023
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient
- Navigated regulatory requirements effectively, ensuring proper documentation and compliance with relevant laws and guidelines.
- Collaborated closely with physicians to develop individualized treatment plans, supporting optimal patient outcomes.
- Monitored patient progress closely, adjusting care plans as necessary to meet evolving health requirements.
- Developed strong relationships with patients and their families, providing support and education on health management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Used first-hand knowledge and clinical expertise to advocate for patients under care and enacted prescribed treatment strategies.
RN Hospice Case Manager and Referrals/Admissions Coordinator
Esssentia Hospice Home Care
05.2005 - 02.2023
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management.
- Mentored new nursing staff, contributing to a supportive work environment and improved retention rates.
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Collaborated with physicians to quickly assess patients and deliver appropriate treatment while managing rapidly changing conditions.
- Managed patient caseloads effectively, ensuring timely interventions and thorough follow-ups to mitigate potential complications.
- Participated in professional development opportunities regularly to stay current on best practices in the field of nursing.
- Utilized advanced clinical skills such as wound care management or IV therapy administration, leading to better symptom management and quality of life.
- Advised patients and caregivers of proper wound management, discharge plan objectives, safe medication use, and disease management.
- Provided skilled, timely and level-headed emergency response to critically-ill patients.
- Collaborated with leadership to devise initiatives for improving nursing satisfaction, retention and morale.
- Participated in evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Developed individualized patient care plans, addressing physical, emotional, and spiritual needs of patients and families.
- Coordinated seamless transitions between different levels of care by collaborating with hospital staff, nursing home personnel, or private caregivers as needed.
- Fostered strong relationships with community agencies to provide additional support services to hospice patients and their caregivers.
- Facilitated family meetings to address concerns or conflicts surrounding end-of-life decisions, promoting open dialogue among loved ones during challenging times.
- Maintained compliance with all relevant regulations and accreditation standards by staying up-to-date on industry trends and policy changes.
- Managed caseloads efficiently by prioritizing tasks according to urgency and complexity, ensuring all patients received appropriate attention.
- Served as an advocate for patients'' rights and preferences throughout the end-of-life care process, promoting dignity and autonomy.
- Conducted thorough assessments of new hospice referrals to determine eligibility for services, facilitating efficient patient admission processes.
- Mentored new hospice case managers, sharing insights and best practices to ensure high-quality care delivery.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Confirmed all insurance benefits met standards of admissions as dictated by policy.
- Assisted in development and implementation of clinical staff skills education
Education
Bachelor of Arts - Nursing
College of St. Scholastica
Duluth, MN05-1998
Skills
- Chronic disease management
- Discharge planning
- Community resources
- Case management
- Healthcare regulations
- Critical thinking
- Training staff
- Wound care
- Strong clinical judgment
- Patient and family advocacy
- Interdisciplinary collaboration
- Specialized healthcare referrals
- Accurate documentation
Timeline
RN Case Manager
Providence Home Care of Snohomish County
06.2023 - 07.2024
Hospice RN Case Manager
Aya Health Care
03.2023 - 06.2023
RN Hospice Case Manager and Referrals/Admissions Coordinator
Esssentia Hospice Home Care
05.2005 - 02.2023
Bachelor of Arts - Nursing
College of St. Scholastica
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