Ana Guerrero
Industrial Psychology - Sales
Guatemala City
Summary
Hardworking and reliable Sales and Talent Manager focused on going above and beyond to support the team and serve customers. Trained in sales and offering top-notch negotiation abilities. Motivated to continue to learn and grow as a professional but mostly, as a person. Sales passionate.
Overview
7
7
years of professional experience
2
2
Languages
Work History
Account Executive
Donato.ai
04.2023 - Current
- Boosted client satisfaction by developing and maintaining strong relationships through effective communication.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
- Maintained up-to-date knowledge of product offerings, ensuring accurate representation during sales pitches or negotiations with clients.
- Resolved issues promptly to drive satisfaction and enhance customer service.
- Strengthened customer relationships with a proactive and collaborative approach to managing needs.
Sales and Talent Manager
One Develop
12.2019 - Current
- Prepared and forecasted budgets and expenditures
- Established ambitious quotas and helped each team member implement personalized plan to achieve targets
- Explained product features and demonstrated operation to educate customers and close sales
- Worked closely with all sales personnel to assist with routine sales and handle advanced issues
- Researched market trends and stayed current on customer preferences to better lead sales operations
- Introduced new hires and conducted induction training sessions explaining HR policies, procedures, laws, rules, regulations and standards
- Assessed workforce requirements across each project and conducted recruitment drives and selection processes.
Real Estate Sales Agent
Landmark
05.2017 - 12.2019
- Coordinated and facilitated home showings and open houses
- Assisted clients in preparing and pricing properties for market-readiness
- Drafted written purchase offers for buyer clients to foster quick and easy closing processes
- Represented clients' best interests during contract negotiations.
Education
MBA -
EUDE - Madrid, Spain
Industrial and Organizational Psychology - undefined
Universidad Rafael Landívar - Guatemala City, Guatemala
Guatemala City, GuatemalaUniversity Expert in Coaching - undefined
Universidad Europea del Atlántico - Madrid, Spain
Skills
Pitch development
Interviewing
Business deal negotiation
Talent training
Contracts
Customer Service
Business generation
Coach clients
Schedule engagements
Financial Reporting
Account Management
Personal Information
- Age: 24
- Gender: Woman
Pronouns
she/her
Community Service
Un Techo Para mi País, Builder and Team Leader, El Jocotillo Village, Guatemala, 2013, 2016
Timeline
Account Executive
Donato.ai
04.2023 - Current
Sales and Talent Manager
One Develop
12.2019 - Current
Real Estate Sales Agent
Landmark
05.2017 - 12.2019
MBA -
EUDE - Madrid, Spain
Industrial and Organizational Psychology - undefined
Universidad Rafael Landívar - Guatemala City, Guatemala
University Expert in Coaching - undefined
Universidad Europea del Atlántico - Madrid, Spain
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