ANDREW CANDASO
237 DanDan Road Malojloj
Summary
Driven professional with a proven track record in carpet installation and warehouse maintenance, notably with The Carpet Store. Excelled in customer service, enhancing satisfaction through efficient problem resolution and inventory management. Demonstrated exceptional teamwork and critical thinking skills, achieving significant improvements in operational efficiency. Skilled in both technical repairs and fostering healthy relationships with those i work with and for.
Overview
4
4
years of professional experience
Work History
CARPET INSTALLER
THE CARPET STORE
06.2022 - Current
- Enhanced customer satisfaction by providing high-quality carpet installation services.
- Removed existing flooring materials and prepared area for installation of new products
- Developed long-lasting relationships with clients through excellent communication and follow-up support after installations were completed.
- Improved efficiency of carpet installations by mastering the use of various tools and equipment.
- Worked closely with other trade professionals on job sites, fostering teamwork and efficient coordination of tasks among different teams.
- Installed carpet, hardwood and laminate flooring in commercial and residential buildings.
- Maintained a safe work environment by following proper safety procedures during installations.
- Cleaned up before and after installation by vacuuming carpet and discarding remnant pieces.
WAREHOUSE MAINTENANCE
The Americana Suppliers
11.2021 - 06.2022
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Coordinated preventive maintenance schedules for machinery and equipment, reducing unplanned outages due to mechanical failure.
- Lubricated, cleaned and repaired parts and components to carry out effective small engine preventive and reparative maintenance processes.
- Carried out preventative maintenance, keeping tools and machinery functional.
- Performed basic maintenance ( filter replacements, oil changes, plug replacements, etc. ) on customer vehicles.
Customer Service Representative
76 CIRCLE K
07.2020 - 11.2021
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Delivered prompt service to prioritize customer needs.
- Used tools, such as cross referencing, when receiving stock loads.
- Maintained up to date inventory & noted all damages and shortages from vendors.
- Maintained organized shelves to grant customer satisfaction within our work place.
- Maintained a balanced cash drawer and the ending of every shift.
Education
HIGH SCHOOL DIPLOMA -
SOUTHER HIGH SCHOOL
SANTA RITA, GUAM06.2019
Skills
- Customer Service
- Repair work
- Carpet installation
- Inventory Management
- Team Oversight
- Site preparation
- Site cleanup
- Critical Thinking
- Problem Resolution
- Willing to Learn
- Friendly and Personable
- Warehouse Safety
- Proper Stacking and Storage
- Warehouse Operations
- Time Management
Timeline
CARPET INSTALLER
THE CARPET STORE
06.2022 - Current
WAREHOUSE MAINTENANCE
The Americana Suppliers
11.2021 - 06.2022
Customer Service Representative
76 CIRCLE K
07.2020 - 11.2021
HIGH SCHOOL DIPLOMA -
SOUTHER HIGH SCHOOL