Andreyana Sejalbo
Dededo ,Guam
Summary
Experienced with cash handling, customer service, and transaction processing in fast-paced settings. Utilizes strong communication skills and attention to detail to ensure customer satisfaction and operational efficiency. Track record of maintaining accuracy and resolving conflicts smoothly.
Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.
Overview
4
4
years of professional experience
Work History
Cashier
Dusit Thani Beach Guam Resort
12.2024 - Current
- Operated cash register, processing transactions efficiently and accurately.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Adapted quickly to new technologies and procedures during training sessions.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Increased sales of promotional items by informing customers about current offers.
Finance Cashier
Hilton Beach Resort And Spa Guam
07.2022 - 12.2023
- Maximized efficiency during high-traffic periods by swiftly processing high volumes of cash transactions without sacrificing accuracy or customer service quality.
- Provided excellent customer service through attentive listening, clear communication, and prompt resolution of issues.
- Enhanced financial accuracy by diligently reconciling cash transactions and balancing daily reports.
- Supported management in implementing company policies and promotions, leading to increased sales revenue.
- Processed daily cash transactions accurately and efficiently.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operation running smoothly under challenging circumstances.
Fast Food Cashier
Burger King
05.2021 - 04.2022
- Assisted in training new staff on operational procedures and customer service standards.
- Monitored inventory levels, facilitating timely restocking of supplies for uninterrupted service.
- Collaborated with team members to optimize workflow during peak hours, improving order accuracy.
- Accurately handled cash register transactions while providing excellent customer service.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
Education
High School Diploma -
Tiyan High School
Barrigada Guam 05-2021
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Compassionate understanding
- Order taking
- Cash handling
- Team collaboration
- Attention to detail
- Staff training
- Multitasking and organization
- Dependability and reliability
Timeline
Cashier
Dusit Thani Beach Guam Resort
12.2024 - Current
Finance Cashier
Hilton Beach Resort And Spa Guam
07.2022 - 12.2023
Fast Food Cashier
Burger King
05.2021 - 04.2022
High School Diploma -
Tiyan High School