Angela Marie C. Ogo
Agat Village,Guam
Summary
Results-driven sales associate skilled in visual merchandising and customer relationship management. Proven ability to maintain organized displays and efficiently process transactions, contributing to a positive shopping experience and increased customer satisfaction.
Overview
12
12
years of professional experience
Work History
Sales Associate
City Hill Company, (Guan Inc)
Tamuning, Guam
04.2025 - Current
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection and inquiries.
- Helped customers find specific products, answered questions, and offered product advice.
- Educated customers about promotions and loyalty programs.
- Collaborated with team members to enhance the customer service experience.
- Resolved customer complaints and issues promptly and professionally.
- Handled customer complaints in a professional manner.
- Processed transactions using point-of-sale systems efficiently.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained organized product displays and stock levels.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Answered incoming telephone calls to provide store, products and services information.
School Aide III
GDOE FBLGMS
Yigo, Guam
09.2014 - Current
- Monitored student behavior to ensure a safe learning environment.
- Monitored student behavior in order to maintain a safe learning environment.
- Maintained a safe and organized classroom environment conducive to learning.
- Planned and supervised games and other recreational activities for students.
- Facilitated small group activities to enhance peer learning experiences.
- Offered students personalized educational, behavioral, and emotional support.
- Supervised student activities during lunch periods, gym classes and other extracurricular events.
- Escorted students around school and during off-site trips.
- Participated in professional development workshops and seminars to enhance teaching skills.
- Attended parent-teacher conferences to discuss student progress.
- Collaborated with teachers to ensure the smooth running of daily routines.
- Collaborated with staff to develop inclusive educational strategies.
- Supported the incorporation of multicultural and inclusive practices in lesson planning
- Organized and labeled student materials when setting up classrooms.
- Organized learning materials and classroom resources for effective use.
- Monitored and recorded student attendance and behavior patterns.
- Managed conflict resolution strategies when disagreements arose between peers or faculty members.
- Attended staff meetings to discuss changes or updates in curriculum or policies.
- Developed detailed inventory of equipment and school supplies.
- Conducted inventory and maintenance of classroom supplies and equipment.
- Performed clerical tasks, including filing paperwork and photocopying documents, to support administrative functions.
- Monitored student behavior in order to maintain a safe learning environment.
Education
High School Diploma -
George Washington High School
Mangilao Guam06-1992
Skills
- Customer service
- Point-of-sale transactions
- Inventory management
- Visual merchandising
- Product knowledge
- Customer relationship management
Timeline
Sales Associate
City Hill Company, (Guan Inc)
04.2025 - Current
School Aide III
GDOE FBLGMS
09.2014 - Current
High School Diploma -
George Washington High School