Angel Gabrielle Manlapaz Rugante
Hagatna
Summary
Experienced Loss Prevention Officer with expertise in observational skills and loss prevention provisions. Coordinates and performs comprehensive evaluations to assess and mitigate risks for a safe and secure shopping environment. Possesses technical expertise, analytical abilities, and exceptional interpersonal and communication skills. Seeking to transition into new fields, leveraging security and customer service for impactful contribution and growth.
Overview
1
1
year of professional experience
Work History
Store Protection Specialist
Ross Dress for Less
02.2024 - Current
- Trained new Store Protection Specialists on company policies, procedures, and best practices for maintaining a secure retail environment.
- Supported store management during emergency situations, coordinating evacuation procedures and liaising with first responders if required.
- Reduced instances of theft by implementing effective loss prevention strategies and training staff on awareness measures.
- Handled conflict resolution effectively between customers or employees when disputes arose, ensuring a calm resolution while maintaining professionalism at all times.
Sandwich Artist
Subway
10.2023 - 01.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
Education
Associate of Science - Criminal Justice
Guam Community College
Mangilao05-2025
High School Diploma -
Tiyan High School
Barrigada06-2023
Skills
- Self-defense
- Incident reporting
- Physical security measures
- Emergency response training
- Loss prevention strategies
- Investigative tools
- Detail-oriented
- Trespassing prevention
Awards
A honor rolls, scholastic awards, academic awards, principal’s award, Spelling Bee champion (on campus), pamphlets to go off-island and explore IVY League universities/colleges, scholarship to Mt. Carmel
Languages
Tagalog
Native language
English
Proficient
C2
Korean
Upper intermediate
B2
Japanese
Intermediate
B1
Timeline
Store Protection Specialist
Ross Dress for Less
02.2024 - Current
Sandwich Artist
Subway
10.2023 - 01.2024
Associate of Science - Criminal Justice
Guam Community College
High School Diploma -
Tiyan High School
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