ANISSA PEREZ
Santa Rita,GU
Summary
Determined with success boosting productivity and streamlining procedures for organizations. Focused on smoothly overseeing financial, personnel and operational facets. Expertly balanced targets with resources and optimized long-term success. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Knowledgeable professional specializing in delivery of health education initiatives and programs. Proficient at creating comprehensive lessons, providing detailed instruction and creating engaging activities. Brings knowledge of health and wellness topics and capacity to disseminate health information. Dependable expert with proven ability to design health education campaigns and programs to raise awareness of health issues. Experienced in assessing need for health education and developing strategies to promote health and wellness. Skilled in teaching, mentoring and developing relationships with individuals to support health initiatives. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
26
26
years of professional experience
Work History
Instructor
American Heart Association AHA
03.2023 - Current
- Promoted a positive learning environment by establishing clear expectations and maintaining consistent classroom management techniques.
- Tracked student progress, frequently checking in with struggling students and identifying root causes of problems.
- Boosted student performance by providing individualized support and targeted feedback.
- Initiated new learning methods, eliminating instructional gaps and improving comprehension.
- Promoted classroom safety, collaboration, and best practices.
- Tested and evaluated students on materials presented in workshops and classes.
- Applied various teaching aids to minimize learning gaps and instruct and motivate students.
- Participated in professional development opportunities to stay current on educational trends and enhance teaching effectiveness.
- Increased student motivation by developing engaging lesson plans that catered to various learning styles.
- Evaluated student assessments to identify areas of growth and improvement, adjusting instructional strategies accordingly.
- Observed and adopted new techniques from skilled instructors and lecturers.
- Improved student performance by defining clear goals and communicating performance metrics.
- Tested students to assess progress and adapted learning plans in alignment with performance.
- Increased student participation via engaging lectures and assignments.
- Optimized day-to-day instruction to align educational strategies with industry best practices.
- Optimized learning plans based on student performance and feedback.
- Reviewed class and student records to identify improvement opportunities.
- Evaluated and revised lesson plans and course content to achieve student-centered learning.
- Enhanced student comprehension and shortened learning process through new teaching methods.
- Assisted in curriculum development, ensuring alignment with state standards and best practices for effective instruction.
- Oversaw curriculum development and implementation in alignment with best practices.
- Enhanced classroom collaboration through the implementation of group projects and team-building activities.
- Facilitated learning with creation of engaging written and oral assignments.
- Assisted students in retaining lecture information with creation of guides and course materials.
- Mentored new teachers, sharing valuable insights and strategies for classroom success.
- Developed and clearly presented classroom rules, guidelines and objectives.
- Organized extracurricular activities that enriched students'' educational experience beyond the classroom setting.
- Communicated student progress to parents and guardians for collaborative approach to educational goals.
- Contributed to school-wide initiatives aimed at improving overall academic achievement and promoting a positive school culture.
- Strengthened parent-teacher relationships through regular communication, updates on student progress, and involvement in school events.
- Collaborated with administration to secure departmental budget increase.
- Shifted between formal and informal methods of teaching to keep students engaged.
- Modified lessons and curriculum to accommodate diverse learners by using strategies such as peer-assisted learning and group work.
- Helped students explore concepts with engaging, learning-focused activities.
- Fostered student curiosity and interest through creative hands-on activities.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Prepared quizzes, tests and examinations to gauge how well students were learning.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Developed and implemented classroom routines to address varying student needs.
- Created and developed lesson plans to meet students' academic needs.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
- Communicated frequently with parents, students, and faculty to provide feedback and discuss instructional strategies.
- Created lessons and online testing materials to facilitate remote learning.
- Designed detailed learning plans for struggling students based on test, homework and assignment records.
- Evaluated students' understanding of course material through examinations and in-depth essay writing.
- Met with students, parents and administrators to address and resolve students' behavioral and academic issues.
- Boosted cultural awareness by incorporating children's literature from world cultures.
- Completed student progress reports mid-term to notify students and parents of strengths and areas of improvement.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
- Implemented reading and writing workshops to increase student literacy and support school reading programs.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
Sole Proprietor
Anissa Perez
03.2013 - Current
- Consulted with customers to assess needs and propose optimal solutions.
- Developed strong professional relationships with clients, leading to repeat business and referrals.
- Built a solid reputation in the industry through consistent delivery of excellent workmanship and professionalism.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Increased client satisfaction by delivering high-quality products and services tailored to individual needs.
- Provided exceptional customer service by promptly addressing concerns or issues raised by clients.
- Entered income and expense details into business databases to track purchases and address variances.
- Implemented marketing strategies that effectively promoted services and attracted new clients.
- Conducted thorough market research to identify new opportunities for growth and expansion.
- Managed all financial aspects of the business, including invoicing, budgeting, and tax preparation.
- Negotiated contracts with vendors and suppliers, ensuring favorable terms for the business.
- Implemented organizational systems that streamlined workflow processes within the sole proprietorship.
- Streamlined business operations for greater efficiency and cost-effectiveness, resulting in improved profit margins.
- Evaluated suppliers to maintain cost controls and improve operations.
- Collaborated with other professionals on projects to provide comprehensive solutions for clients.
- Developed innovative solutions to complex problems encountered during project implementation phases, resulting in successful completion of tasks on time and within budget constraints.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Secured long-term partnerships with key industry players.
- Implemented process improvement to shape organizational culture, optimize procedures for higher efficiency and help company evolve and grow.
- Expanded clientele base using targeted outreach strategies.
- Mentored junior team members to develop their skills and enhance overall productivity within the business.
- Utilized project management tools and techniques to effectively plan, execute, monitor, control, and close out projects successfully while meeting or exceeding client expectations.
- Continuously updated knowledge on industry trends and best practices through attending conferences and workshops.
- Assessed damaged materials and notified maintenance personnel of needed repairs.
- Optimized team hiring, training, and performance.
- Assessed potential risks associated with various projects undertaken by the company.
- Established effective communication channels between all stakeholders involved in each project to ensure smooth execution from start to finish.
- Established, optimized and enforced business policies to maintain consistency across industry operations.
- Prepared annual budgets with controls to prevent overages.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Strengthened brand visibility via strategic networking at industry events.
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Demonstrated product presentations to prospective customers to showcase features, benefits and value.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Promoted business via social media to generate leads and maximize brand identity.
- Conducted feasibility studies to weigh pros and cons of developing business and ways to achieve success.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Interviewed and hired ideal candidates to assist with logistics and tasks of business.
- Devised processes to boost long-term business success and increase profit levels.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained and guided team members to maintain high productivity and performance metrics.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Reduced operational risks while organizing data to forecast performance trends.
- Raised property accuracy and accountability by creating new automated tracking method.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Reported issues to higher management with great detail.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Patient Care Technician - CCHT
Fresenuis Kidney Care
09.2009 - Current
- Managed emergency situations effectively, following established protocols to ensure optimal patient safety during critical moments.
- Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
- Contributed to continuous improvement efforts within the department by actively participating in quality improvement initiatives.
- Enhanced patient satisfaction by providing compassionate and timely care to patients in various healthcare settings.
- Administered intravenous therapy under supervision of registered nurses, adhering strictly to protocol for optimal results without complications.
- Demonstrated expertise in operating specialized medical equipment such as EKG machines or dialysis devices for enhanced patient diagnostics.
- Provided emotional support to patients and their families during difficult times, fostering a sense of comfort and understanding throughout the care process.
- Promoted effective communication among healthcare professionals, acting as a liaison between patients and their providers when necessary.
- Educated patients on proper medication usage, promoting adherence to treatment plans and improving health outcomes.
- Assisted nursing staff with daily tasks, facilitating efficient patient care and reducing workload for nurses.
- Performed diagnostic tests accurately, ensuring timely results for informed decision-making regarding treatment plans.
- Maintained accurate medical records by diligently entering patient data and updating information as needed.
- Supported post-operative care by closely monitoring vital signs, administering prescribed medications, and addressing any complications promptly.
- Collaborated with interdisciplinary healthcare teams for improved patient outcomes and streamlined communication among providers.
- Ensured a safe and clean environment for patients, conducting regular room checks and maintaining cleanliness standards.
- Streamlined patient admission processes by efficiently gathering relevant information and completing accurate documentation.
- Implemented patient-centered interventions based on individual needs assessments and tailored care plans accordingly.
- Coordinated patient transportation, ensuring timely and safe transfers between various healthcare facilities or departments.
- Facilitated seamless transitions in care by thoroughly preparing discharge instructions for patients upon release from the facility.
- Delivered exceptional wound care, ensuring proper healing procedures were followed while minimizing risk of infection.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Set-up equipment for dialysis and primed dialyzer in preparation for use.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Inventoried, ordered and restocked equipment and supplies needed for hemodialysis treatment.
- Followed directions when mixing dialysate and priming dialyzer with saline or heparinized solutions.
- Performed routine quality control and safety checks on all equipment.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Started and ended reverse osmosis water systems and completed water quality monitoring tests.
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Safely transported, transferred and positioned patients on chairs for treatment.
- Explained dialysis procedures to patients and answered questions and concerns prior to starting dialysis.
- Monitored patient vital signs, lab results and other indicators of health.
- Cleaned and sterilized instruments, equipment and surfaces.
- Cared for patients by providing personal assistance and ambulation.
- Maintained accurate patient charts and medical records.
- Instructed patients in at-home care and continued treatments.
- Participated in hospital and clinic staff meetings to discuss patient care.
- Utilized medical software to document and track patient progress.
- Triaged patients in office or by phone to assess severity of conditions.
- Performed diagnostic tests and reported results to healthcare providers.
- Educated patients about procedures, answered questions, and provided comforting words to control anxiety and enhance procedure results.
- Evaluated patient histories and medical records for accuracy and completeness.
- Called patients post-procedure to inquire about status, recovery and questions.
- Monitored patients during surgeries and identified specific response patterns.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
- Advised patients and families on health topics pertinent to care and treatment.
- Educated patients and caregivers on proper ways to use breathing apparatuses at home.
- Assisted physicians in diagnosis and treatment of patients.
Bartender/Shift Manager/Banquet and Restaurant Server
Clubs, Hotel Lounges, Resturants
06.1998 - 01.2014
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Established rapport with regular patrons through attentive service, fostering loyalty to the establishment.
- Set up bar for operation, obtained cash bank, and stocked service bar.
- Ensured accurate cash handling procedures were followed consistently throughout each shift to maintain financial accountability.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Consistently maintained a clean and organized bar area, ensuring compliance with health and safety regulations.
- Supervised and trained staff on preparing and delivering drinks, handling food, and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Monitored compliance with local and state liquor laws, ensuring all employees were properly trained and licensed to serve alcoholic beverages.
- Kept bar presentable and well-stocked to meet customer needs.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Assisted in managing special events such as private parties or corporate functions, coordinating staff efforts for seamless execution.
- Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
- Managed inventory levels effectively to reduce waste and optimize stock availability for customers.
- Enhanced team productivity by delegating tasks and overseeing workflow in a fast-paced environment.
- Reduced wait times for customers by optimizing bartender shifts during high-traffic periods.
- Evaluated staff performance regularly to identify areas of improvement or potential growth opportunities within the team structure.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
- Maintained consistent inventory records by conducting regular audits of liquor supplies, adjusting orders as necessary based on demand trends.
- Developed innovative drink recipes that became popular among patrons, boosting sales and enhancing the establishment''s reputation.
- Polished glassware, bussed tables, and removed debris to keep customer areas clean.
- Implemented effective scheduling practices that maximized staff coverage during peak hours without exceeding budget limitations.
- Collaborated with other managers to develop promotional events that attracted new clientele and generated additional revenue streams.
- Contributed to an increase in nightly revenue by upselling premium products and suggesting food pairings for various beverages.
- Increased efficiency by creating streamlined processes for opening and closing procedures, reducing labor costs while maintaining quality standards.
- Spearheaded staff training sessions on relevant topics such as safe alcohol service, food handling practices, and customer engagement techniques.
- Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Served high customer volumes during special events, nights, and weekends.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Obtained cash bank and stocked service bar to prepare for operation.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Followed strict recipes and drink measurements to minimize product used.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Developed unique events and special promotions to drive sales.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Motivated staff to perform at peak efficiency and quality.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Oversaw food preparation and monitored safety protocols.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maximized quality assurance by completing frequent line checks.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Purchased food and cultivated strong vendor relationships.
- Coordinated with catering staff to deliver food services for special events and functions.
- Skillfully managed high-volume dining periods with effective time management techniques while maintaining positive guest relations.
- Received consistent praise from guests on outstanding service quality, enhancing the establishment''s reputation for excellence in hospitality.
- Maintained an organized and clean work area by consistently clearing tables, resetting place settings, and restocking supplies as necessary.
- Successfully executed large-scale banquet events through meticulous attention to detail and clear communication among team members.
- Streamlined the setup process for banquets and events by diligently following floor plans and event requirements, ensuring seamless execution.
- Established rapport with guests through genuine interactions and attentiveness to their needs, creating a memorable dining experience for each patron.
- Demonstrated excellent food safety practices during all aspects of food handling, ensuring adherence to health department guidelines.
- Provided exceptional hospitality by anticipating guest needs and promptly addressing any concerns or inquiries, resulting in repeat clientele.
- Collaborated with kitchen staff for seamless communication of special dietary requests, leading to increased customer satisfaction.
- Provided excellent customer care by promptly resolving any issues that arose during service, resulting in satisfied and loyal patrons.
- Assisted in inventory management through accurate documentation of product usage during shifts, helping maintain adequate stock levels at all times.
- Participated in ongoing professional development programs to stay current on industry trends and best practices for superior service delivery.
- Promoted upselling strategies through knowledge of menu items and specials, contributing to higher sales revenue for the establishment.
- Expanded beverage knowledge through continuous training on wine pairings, cocktail selections, and proper serving techniques, improving overall guest satisfaction at both banquets and restaurants.
- Served as an integral part of the restaurant''s success by consistently achieving performance goals and contributing to a positive work environment.
- Supported event planning efforts by attending pre-shift meetings to discuss specific details such as timelines, menu offerings, and guest counts, leading to successful events.
- Gained valuable experience in various front-of-house roles, including hostess, runner, and expediter positions, fostering versatility and adaptability in the workplace.
- Contributed to a cohesive team environment by assisting fellow servers with tasks when needed, resulting in smooth operations.
- Enhanced guest dining experience by providing attentive and personalized service during banquet events and restaurant meals.
- Ensured efficient meal service by accurately taking and delivering food orders in a timely manner.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Maintained flexible work schedule to meet event needs.
- Adhered to all health and safety regulations while serving food and beverages.
- Carried out professional service, retaining polite and friendly approach at all times.
- Worked with banquet manager to coordinate event set up and schedule.
- Arranged linens and table settings according to seating plan and event theme.
- Answered guest questions about event plans and food service choices.
- Maintained event cleanliness during service by promptly clearing dishes after each course.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Responded to guest inquiries and requests promptly and courteously.
- Handled food and beverage orders for guests, delivering prompt and friendly service.
- Performed opening and closing duties for banquet hall, following checklist to restock supplies and clean up all service areas.
- Adjusted service based on customer requests and kitchen readiness.
- Answered customers' questions, recommended items, and recorded order information.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Inspected dishes and utensils for cleanliness.
- Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
- Checked guests' identification before serving alcoholic beverages.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Increased sales significantly by upselling higher-end products to customers.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
- Supported needs of wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality.
- Processed orders and sent to kitchen employees for preparation.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
Medical Assistant and Record Keeper
Dr. Nasir Clinic
11.2007 - 09.2009
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
Medical Assistant
Hafa Adai Specialist/Expresscare Health Clinic
03.2006 - 10.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Analyzed skin condition and made appropriate product recommendations.
- Recommended retail products for at-home use.
- Developed customized at-home skincare regimens for clients to maintain their progress between treatments.
- Demonstrated product application on clients using testers and samplings.
- Performed thorough skin analyses to identify specific concerns and tailor treatment plans accordingly.
- Utilized skin hydrometer to help determine customers' skin conditions.
- Flexibly worked evenings and weekends to maintain proper spa coverage.
- Notified supervisor of supply needs to maintain stock of necessary items.
- Contributed to marketing efforts by participating in special events, creating engaging social media content, and networking with industry professionals.
- Improved overall skin health for clients using targeted facials, chemical peels, and microdermabrasion treatments.
- Performed waxing, body wrap application, and gentle exfoliation to improve overall skin condition.
- Examined merchandise and took inventory to identify items to be reordered and replenished.
- Developed individualized, therapeutic skin care programs.
- Executed laser hair removal and microdermabrasion procedures.
- Carried out product inventory checks, charting, and consultations.
- Stayed current with industry trends and continued education in advanced esthetic techniques.
- Boosted retail sales by educating clients on the benefits of various skincare products.
- Provided pre-and post-treatment guidance to ensure optimal results and minimize potential side effects.
- Enhanced overall client experience by offering a variety of complementary services such as makeup application, waxing, and massage therapy.
- Discussed procedures and treatment options with clients.
- Cleansed, exfoliated and moisturized customer skin.
- Recommended and performed microdermabrasion, peels and laser treatments.
- Performed special anti-oxidant, acne, and microdermabrasion facial services.
- Reinforced customer selections by reviewing use and benefits of chosen products.
Medical Assistant/Home Health Aide
Take Care Home Health
04.2006 - 03.2007
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Provided mobility assistance such as walking and regular exercising.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted disabled clients to support independence and well-being.
- Monitored client health by performing routine pulse, temperature and blood pressure checks.
- Adapted to ever-changing patient needs, consistently adjusting care plans and strategies in order to provide the highest quality of personalized assistance.
- Completed thorough documentation of patient care activities, maintaining accurate records for effective communication amongst the healthcare team.
- Followed nutritional plans to prepare optimal meals.
- Safely transferred patients using appropriate equipment such as Hoyer lifts or gait belts minimizing injury risks.
- Provided transportation and appointments management.
- Transported patients to medical appointments and social outings, fostering community engagement and overall wellbeing.
- Encouraged patients to participate in safe physical activity to help boost mood and improve overall wellness.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Monitored vital signs regularly, promptly reporting any abnormalities or concerns to supervising nurse or physician.
- Promptly responded to emergency situations such as falls or medical crises providing immediate care and contacting appropriate personnel when necessary.
- Administered medications as prescribed, ensuring proper dosage and timely administration for optimal health outcomes.
- Provided emotional support to patients and families during difficult times, promoting a positive atmosphere conducive to healing.
- Prevented pressure ulcers through frequent repositioning and regular skin assessments, maintaining patient comfort while reducing complications.
- Collaborated with healthcare professionals to develop individualized care plans, addressing specific needs and goals of each patient.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Administered medication as directed by physician.
- Implemented therapeutic interventions as directed by healthcare providers, improving patient comfort and mobility.
- Developed individual care plans for clients based on specific needs.
- Educated family members on proper caregiving techniques in order to provide seamless continuity of care between shifts or visits.
- Utilized effective communication skills when interacting with diverse populations including non-English speakers or individuals with cognitive impairments.
- Managed complex wound care under the supervision of a registered nurse, facilitating timely healing processes.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Provided direct personal care and administrative services to clients.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
- Directed patients in simple prescribed exercises to assist with daily physical therapy routines.
- Assisted with end-of-life care.
- Utilized universal precautions and infection control principles in all aspects of care.
- Administered medications in accordance with doctor's instructions.
- Documented vital statistics and coordinated with health care providers.
- Supported families through difficult times by offering emotional support and education on important care tasks.
- Scheduled and coordinated medical appointments.
- Developed and implemented care plans for clients.
- Improved patients' comfort with massage and application of topical treatments.
- Constructed cognitively stimulating activities.
- Trained new staff members on best practices for home health care.
- Researched and recommended community resources to meet clients' needs.
- Delivered top-notch care for children with developmental disabilities, acquired illnesses or injuries.
- Planned and implemented community outreach and events to provide health education about cancer, self-care and preventive breast examinations.
Medical Assistant/Surgical Technologist/Internship Student
Guam Surgi Center
08.2005 - 06.2006
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Collected and documented patient medical information such as blood pressure and weight.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Taught patients about medications, procedures, and care plan instructions.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Verified patient insurance coverage and collected required co-payments.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Collaborated with interdisciplinary healthcare teams to provide coordinated care for patients in various settings.
- Empowered patients through education on self-management techniques for chronic conditions such as diabetes or hypertension.
- Conducted community outreach events to promote wellness initiatives and expand access to healthcare services within the local area.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation.
- Measured patient pulse oximetry.
- Helped improve patient outcomes by educating and advising on relevant treatments and care.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Collected pertinent data and calculations to aid physician in interpreting results.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
- Implemented care and efficiency improvements to support and enhance office operations.
- Measured patient spirometry.
- Conducted monthly and quarterly inventory of supplies using facility cost reporting records.
- Followed appropriate procedures to minimize patient's exposure to radiation.
- Maintained high infection control standards.
- Prepared operating rooms with required instruments, ensuring efficient setup for various surgical cases.
- Setup operating and surgery rooms by preparing equipment and supplies for upcoming procedures.
- Minimized infection risks by strictly adhering to aseptic techniques when handling surgical supplies and equipment.
- Handled high-pressure situations calmly and efficiently, contributing to successful completion of critical surgeries.
- Assisted surgeons in complex procedures for optimal patient outcomes and reduced recovery time.
- Evaluated procedure needs and set up equipment, tools, supplies, and instruments.
- Supported smooth transitions between surgeries by promptly preparing the operating room for subsequent cases.
- Increased efficiency during surgeries by anticipating surgeon''s needs and providing timely assistance.
- Demonstrated exceptional adaptability when faced with unexpected challenges or changes during surgery, responding quickly without compromising patient safety or procedural success.
- Sterilized instruments and disposed of medical supplies and waste following OSHA guidelines.
- Mentored new surgical technologists, sharing expertise and fostering their growth within the profession.
- Ensured proper care of surgical instruments through meticulous cleaning, sterilization, and maintenance processes.
- Maintained daily workflow, coordinating with operating room staff to prepare for scheduled and emergency cases.
- Enhanced patient safety by maintaining a sterile surgical environment and adhering to strict protocols.
- Provided compassionate support to patients experiencing anxiety or discomfort prior to surgery, helping alleviate concerns while maintaining professionalism.
- Introduced new staff members to training protocols regarding operating room procedures, infection control, safety standards, and overall facility policies.
- Managed operating room setup by cleaning and sterilizing instruments and surfaces, maintaining supply inventories, and organizing surgical tools.
- Maintained specialty equipment, implant, and instrumentation inventories.
- Collaborated effectively with multidisciplinary teams to optimize patient care before, during, and after surgery.
- Played a key role in reducing OR turnaround time by implementing process improvements for equipment preparation and room cleanup procedures.
- Performed inventory management duties for the operating room supplies, ensuring adequate stock levels at all times.
- Contributed to successful operations by assembling and organizing surgical equipment with precision.
- Provided comprehensive support to surgeons specializing in sports medicine, total joint replacement, spine, and orthopedic trauma treatment.
- Decontaminated, cleaned, assembled, packaged, sterilized, stored, and distributed reusable surgical instrumentation and equipment.
- Worked with vendors for speedy procurement of services and equipment.
- Operated, adjusted, and monitored diagnostic equipment and other machines used during procedures.
- Participated in ongoing professional development opportunities, staying current on best practices within the field of surgical technology.
- Delivered exemplary assistance and support to surgeons during general, gynecological, orthopedic, neurological, and plastic surgery procedures.
- Supported surgeons during cosmetic surgeries, gynecological and orthopedic procedures and general appointments.
- Received recognition for excellent performance in assisting with emergency surgeries, resulting in positive patient outcomes.
- Assisted in the development of updated policies and procedures for the surgical department, resulting in improved safety measures and overall efficiency.
- Communicated effectively with patients and families about pre-operative preparations and post-operative care instructions.
- Created and maintained unobstructed operative fields using diverse range of tools.
- Maintained accurate records of surgical procedures and patient information, contributing to streamlined documentation and effective patient care.
- Completed [Number] total joint replacement procedures per month.
- Passed instruments and supplies to surgical team members to provide surgeons with necessary tools to complete procedures.
- Gathered and set up equipment, tools, and supplies and arrange instruments according to surgeons' preferences or instruction.
- Reduced infection risks and protected patients by maintaining sterile fields during procedures.
- Positioned patients and set up drapes to create comfortable surgical environment for patients.
- Handled and prepared specimens for laboratory analysis to provide surgeons with relevant information.
- Prepared sterile solutions to support surgical processes and helped physicians scrub in for procedures.
- Cleaned and maintained operating equipment to keep resources in good working condition and ready for use.
- Completed continuing education units, staying up to date on surgical technology and meeting organizational requirements.
- Contributed to team-based problem-solving to resolve issues that arose during surgery and improve patient outcomes.
- Transported patients to and from surgeries to promote timely operating room turnover.
- Provided wound care post-operatively to promote healing and reduce risk of infections.
- Sterilized instruments and equipment for specific procedures and arranged for surgeons.
- Projected best-in-class care standards by achieving training initiatives for new surgical team members and aligning [Type] procedures for optimal efficiency.
- Selected and purchased equipment for surgical procedures.
- Educated patients on expected side effects and discomfort levels post-surgery.
- Maintained records to document patient medical history and surgical procedure notes.
- Developed professional skills through hands-on experiences, including time management and effective communication.
- Improved internship experience by efficiently managing assigned tasks and meeting deadlines.
- Sorted, organized, and maintained files.
- Received positive feedback from supervisors, reflecting a strong commitment to personal growth and development throughout the internship program.
- Gained practical experience in various aspects of the field, applying academic knowledge to real-world situations.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Delivered high-quality work consistently, demonstrating strong work ethic and dedication to the internship program.
- Gained exposure to various facets of the industry through job rotation opportunities that provided well-rounded experience within the internship program.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Demonstrated adaptability by quickly learning new concepts and techniques as required for different assignments within the program.
- Assisted colleagues in their tasks when needed, fostering a supportive work environment.
- Utilized problem-solving skills to overcome obstacles encountered during projects while maintaining professionalism under pressure.
- Enhanced team productivity by effectively collaborating on projects and contributing innovative ideas.
- Interacted with customers by phone, email, or in-person to provide information.
- Participated in networking events to build valuable connections within the industry for future opportunities.
- Provided clerical support, addressing routine, and special requirements.
- Aided department heads in organizing events or meetings, showcasing excellent organizational skills beyond regular duties.
- Supported company goals by actively participating in brainstorming sessions and providing valuable insights.
- Answered and transferred incoming telephone calls, taking messages for various staff members.
- Expanded industry knowledge by conducting research and attending relevant workshops or training sessions.
- Delivered clerical support by handling range of routine and special requirements.
- Increased proficiency in software programs used within the industry, boosting overall productivity during the internship period.
- Contributed to successful project completion by identifying potential challenges and suggesting solutions early on.
- Strengthened analytical abilities by critically evaluating data and drawing meaningful conclusions from it.
- Managed multiple priorities simultaneously without compromising quality or punctuality of deliverables.
- Streamlined office processes with diligent organization, resulting in improved efficiency.
- Established rapport with colleagues from diverse backgrounds, enhancing collaboration and teamwork efforts across departments.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
- Explored new technologies and approaches to streamline processes.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collaborated with senior management on new initiatives to build confidence.
- Prepared project presentations and reports to assist senior staff.
- Facilitated successful completion of projects from concept to launch.
- Completed research, compiled data, updated spreadsheets, and produced timely reports.
- Developed and maintained relationships with key internal stakeholders.
- Assisted in developing integrated marketing strategies for small businesses.
- Conducted extensive research for startup company projects.
- Maintained accurate records and documentation of projects to inform stakeholders of progress and updates.
- Gathered, organized and input information into digital database.
- Collected, arranged, and input information into database system.
- Generated reports detailing findings and recommendations.
- Maintained database systems to track and analyze operational data.
- Created and managed project plans, timelines and budgets.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Frequently inspected production area to verify proper equipment operation.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Observed packing operations to verify conformance to specifications.
- Developed effective improvement plans in alignment with goals and specifications.
- Devised and implemented processes and procedures to streamline operations.
- Supported creation of detailed, technical financial models to value potential acquisition targets.
- Optimized customer experience by delivering superior services and effectively troubleshooting issues.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Provided reporting for forecast analysis and ad-hoc reporting in support of decision-making.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Education
Certification -
Nephrology Nursing Certification Commission NNCC
Sewell, New Jersey 02.2024
Certification - Basic Life Support
Life Support Training Center
Tamuning, Guam01.2023
Certification - Basic Life Support Instructor
Life Support Training Center
Tamuning, Guam01.2023
Certification - Motorcycle Safety Foundation Instructor & Student
Motorcycle Safety Foundation MSF
Montevallo, Alabama06.2018
Certification - OSHA Instructor
Omega Safety
Tamuning, Guam05.2017
Associate of Science - Medical Assisting
Guam Community College
Mangilao Village, Guam05.2006
Skills
- Strong Communication Skills
- Public Speaking
- Class Instruction
- Understanding of learning styles
- Lesson Planning
- Curriculum Development
- Expertise in subject matter
- Ability to motivate students
- Group and individual instruction
- Continuous professional development
- Collaborative Team Player
- Student Engagement
- Engaging presentation style
- Instructional Techniques
- Adaptable teaching approach
- Differentiated Instruction
- Classroom Management
- Recordkeeping
- Online Teaching Experience
- Individualized Instruction Strategies
- Interpersonal relationship building
- Technology Integration
- Student Evaluation
- Progress Evaluations
- Multicultural Sensitivity
- Testing and grading
- Project-based learning implementation
- Cultural Sensitivity
- Classroom Management Techniques
- Instructional Design Knowledge
- Student Records Management
- Active learning promotion
- Effective Lesson Planning
- Curriculum Development Expertise
- Assignment Grading
- Curriculum Design
- Differentiated Instruction Techniques
- Student Counseling
- Technology integration proficiency
- Student Advocacy
- Innovative lesson planning
- Academic advisement
- Student-centered learning focus
- Fundraising
- Attendance monitoring
- Special needs teaching
- Continuing education
- Problem-Solving
- Interpersonal and Social Skills
- Schedule Management
- Conflict Resolution
- Relationship Building
- Positive Learning Environment
- Team Collaboration
- Positive Reinforcement
- Diversity and Inclusion
- Safety Protocols
- Student Motivation and Engagement
- Student-Centered Learning
- Team Teaching and Collaboration
- Audio-Visual Aids
- Online Teaching
- Creative Instruction Style
- Social Development
- Documentation And Reporting
- Classroom Safety Practices
- Classroom Technology Implementation
- Parent Communication
- Learning Assessments
- Google Classroom
- Classroom Technology
- Group Learning Mechanics
- Program Design
- Cooperative Learning Experience
- Nonviolent Crisis Intervention
- Standardized Testing
- Co-Teaching and Co-Planning
- Instructional Design
- Test Proctoring
- Core Curriculum and Standards
Affiliations
- Health Occupational Students of America HOSA
- Trix7one Motorcycle Club
Languages
Chamoru
Native language
Spanish
Elementary
A2
American Sign Language
Elementary
A2
Timeline
Instructor
American Heart Association AHA
03.2023 - Current
Sole Proprietor
Anissa Perez
03.2013 - Current
Patient Care Technician - CCHT
Fresenuis Kidney Care
09.2009 - Current
Medical Assistant and Record Keeper
Dr. Nasir Clinic
11.2007 - 09.2009
Medical Assistant/Home Health Aide
Take Care Home Health
04.2006 - 03.2007
Medical Assistant
Hafa Adai Specialist/Expresscare Health Clinic
03.2006 - 10.2007
Medical Assistant/Surgical Technologist/Internship Student
Guam Surgi Center
08.2005 - 06.2006
Bartender/Shift Manager/Banquet and Restaurant Server
Clubs, Hotel Lounges, Resturants
06.1998 - 01.2014
Certification -
Nephrology Nursing Certification Commission NNCC
Certification - Basic Life Support
Life Support Training Center
Certification - Basic Life Support Instructor
Life Support Training Center
Certification - Motorcycle Safety Foundation Instructor & Student
Motorcycle Safety Foundation MSF
Certification - OSHA Instructor
Omega Safety
Associate of Science - Medical Assisting
Guam Community College
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