Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anita Melissa Mendiola

1354 535 Chalan Pale Ramon Haya Yigo, Guam

Summary

Dynamic Office Administrator with proven expertise at FIRE-COMM in enhancing operational efficiency and customer satisfaction. Skilled in time management and database entry, I successfully streamlined invoicing processes and improved interdepartmental communication, contributing to a more organized and responsive office environment. Committed to delivering exceptional administrative support and optimizing workflows.

Overview

22
22
years of professional experience

Work History

Office Administrator

FIRE-COMM
04.2012 - 09.2024

- Received and processed all incoming calls and mail correspondences.

- Assisted in sales by preparing and reviewing all proposals, researching product data and finalizing for delivery

- Assisted Tech Department with scheduling

- Received all Tech documents for processing

- Processed and prepared customer invoices

- Handled all customer request, inquiries and concerns

- Received all incoming payments for processing and deposits

- Processed all incoming payables for payments

- Reconciled bank accounts

- Prepared and distributed payroll checks

- Prepared monthly payroll taxes





Front Office Clerk

Island Choice Water Company
11.2011 - 04.2012
  • Managed front office operations, ensuring efficient customer service and communication.
  • Processed incoming inquiries and directed calls to appropriate departments.
  • Maintained accurate records of customer interactions and transactions.
  • Coordinated scheduling and appointments for team members, optimizing workflow efficiency.

Administrative Assistant

FIRE-COMM
06.2002 - 07.2009
  • Managed scheduling and logistics for staff meetings ensuring efficient use of time and resources.
  • Facilitated communication between departments to streamline project workflows and information sharing.
  • Developed and maintained filing systems to enhance data retrieval efficiency and organization.
  • Coordinated travel arrangements, including itineraries and accommodations, to support team operations effectively.
  • Assisted accounting department with processing documents and data management

Education

GED -

Guam Community College
Mangilao
07-2004

Skills

  • Time management
  • Office administration
  • Administrative support
  • Database entry

Timeline

Office Administrator

FIRE-COMM
04.2012 - 09.2024

Front Office Clerk

Island Choice Water Company
11.2011 - 04.2012

Administrative Assistant

FIRE-COMM
06.2002 - 07.2009

GED -

Guam Community College
Anita Melissa Mendiola