Anthony Balajadia
Tumon,Guam
Summary
Customer-focused, strategic-thinking sales professional with over 10 years of experience in building relationships, cultivating partnerships, retaining top accounts and growing profit channels. Multi-tasking and self-motivated leader with expertise in expanding network connections, persuasively introducing products, implementing pricing models, inventory control and analyzing projections, maintaining vendor relations, territory development and examining customer needs to deliver solutions in order to grow profitability.
Overview
11
11
years of professional experience
Work History
Realtor
Today's Realty / Paradise Realty
Tamuning , Guam
02.2013 - Current
- Manage real estate transactions from initiation to closing.
- Schedule home viewings with potential buyers.
- Prepare forms needed for real estate transactions, contracts, deeds, closing statements and leases.
- Generate list of properties to meet specific client needs.
- Facilitate closing process on behalf of clients and reviewed parts of contracts to resolve issues prior to closing.
- Promote properties via advertisements, open houses and multiple listing services.
- Grow client base by acquiring new customers and identifying needs to deliver relevant real estate investments.
- Serve as local real estate expert, advising customers on market dynamics and home prices.
- Maximize market share by working with clients and building relationships.
- Promote sales through advertising, open houses and Multiple Listing Services.
- Research and determine competitive market price.
- Maintaine current and accurate CRM database of prospective customers.
Residential Property Manager
PIICO Holdings
Hagatna , Guam
06.2018 - Current
- Manage 10 properties and addressed all tenants' issues.
- Inspect properties regularly to identify deficiencies and schedule repairs.
- Respond to tenant maintenance requests according to agreed conditions for building functionality.
- Handle resident complaints and expedited maintenance requests.
- Collect monthly assessments, rental fees, deposits and payments.
- Solicit and analyze bids for repairs, renovation and general maintenance.
- Oversee and monitor preventative maintenance and energy management inspections and programs.
- Issue non-payment notices to delinquent tenants in accordance with lease, county and state regulations.
- Develop and maintain strong working relationships with owners and tenants to minimize hassle for both parties.
- Complete lease applications and verifications, notifying prospects of results.
- Investigate and resolve property complaints and violations to foster pleasant living environment for residents.
- Coordinate with maintenance and contractors to promote timely turnovers after move-outs.
- Meet with prospective tenants to show property and assess applications or sign leases.
General Manager
South Pacific Ales & Spirits dba CraftGuam
Tamuning , Guam
03.2013 - 06.2022
- Built and maintained loyal, long-term customer relationships through effective account management.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Complied with company policies and government regulations to prevent and detect rule violations and protect organization from fines and lawsuits.
- Trained employees on duties, policies and procedures.
- Recruited, interviewed and hired qualified staff for open positions.
- Created schedules and monitored payroll to remain within budget.
- Created strategic brand-building events to expand current product portfolio.
- Improved profitability and developed pipeline leveraging multiple marketing channels and sales strategies.
- Increased repeat business using great customer service, problem-solving and conflict resolution skills.
- Developed service and sales strategies to improve retention and revenue.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
- Inspired employees to work as cohesive team while delivering exceptional service to customers in every interaction.
- Delivered exceptional client experiences through hands-on leadership of associates and managers.
- Designed sales and service strategies to improve revenue and retention.
Education
Bachelor of Arts - Kinesiology
University of San Francisco
San Francisco12.2008
Skills
- Territory Sales
- Sales Closing
- Planning and Coordination
- Product Management and Pricing
- Good Work Ethic
- Conflict Resolution
- Customer Service
- Critical Thinking
- Relationship Building
- Lead Generation
- Brand-Building Strategies
- Sales Team Development
- Focus and Follow-Through
- Sales Promotion
- Quality Assurance
- Goal Setting
- Persuasive Negotiations
- Sales Pipeline Management
- Contract Preparation
- Leasing and sales
- Contract Negotiation
- Client Relationship Management
- Listing development and advertising
- Property Management
- Experienced entrepreneur
- Honest and ethical
- Property Marketing
Accomplishments
- Today's Realty Service Excellency Silver Club in 2017.
- Today's Realty Service Excellency Silver Club in 2016.
- Today's Realty Service Excellency Gold Club in 2015.
Timeline
Residential Property Manager
PIICO Holdings
06.2018 - Current
General Manager
South Pacific Ales & Spirits dba CraftGuam
03.2013 - 06.2022
Realtor
Today's Realty / Paradise Realty
02.2013 - Current
Bachelor of Arts - Kinesiology
University of San Francisco
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