Expert in office management and multi-tasking, with a knack for fostering employee engagement and streamlining document management processes. Skilled in conflict resolution and workforce management, I excel in driving projects to completion with meticulous attention to detail and a results-driven approach.
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses good decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
16
16
years of professional experience
Work History
Translation Office Manager
Watchtower Bible & Tract Society of New York
03.2020 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Served as a liaison between upper management and staff members, facilitating open channels of communication to address concerns or issues promptly.
Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Oversaw facility maintenance requests, coordinating with building management to address repairs or improvements efficiently.
Contributed to workplace safety by ensuring compliance with established emergency protocols and conducting regular equipment inspections.
Streamlined document handling and processing, reducing turnaround time for client inquiries and requests.
Improved team morale and cohesion with regular team-building activities and open communication channels.
Handled sensitive employee and client information with utmost confidentiality, maintaining trust and integrity.
Resolved office disputes swiftly and equitably, maintaining harmonious workplace.
Managed scheduling and coordination of all office meetings to ensure smooth operations and minimal conflicts.
Enhanced communication within office by implementing centralized digital messaging platform.
Optimized office space utilization, leading to more efficient and productive work environment.
Implemented comprehensive training program for new hires, improving their integration into team and productivity.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Increased customer satisfaction by developing effective client feedback system that led to service improvements.
Enhanced office operational efficiency by streamlining filing systems, resulting in easier access to critical documents.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Conducted regular reviews of office procedures, identifying and implementing improvements for operational excellence.
Developed and enforced office policies that aligned with company values and regulatory requirements, maintaining compliance.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Assisted in organizing and overseeing assignments to drive operational excellence.
Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Established performance goals for employees and provided feedback on methods for reaching those milestones.
Developed detailed plans based on broad guidance and direction.
Streamlined and monitored quality programs to alleviate overdue compliance activities.
Translator
Watchtower Bible & Tract Society of New York
03.2008 - 03.2020
Translated documents from English to Marshallese.
Translated documents from Marshallese to English.
Researched cultural etiquette and specific use of slang words.
Specialized in translating complex technical documents, ensuring accuracy and clarity for endusers.
Collaborated with fellow translators to ensure consistency in language usage and style across all documents.
Provided real-time interpretation services during conferences, contributing to seamless communication between speakers and attendees.
Facilitated access to healthcare for non-native speakers by translating medical documents and patient information.
Increased audience engagement by localizing website content and social media posts for international markets.
Streamlined translation process for increased efficiency, adopting cutting-edge translation software.
Enhanced client satisfaction by delivering accurate translations within tight deadlines.
Boosted understanding and cultural relevance, tailoring translations to specific target audiences.
Enhanced company's global image by ensuring all communications were culturally and linguistically appropriate.
Ensured high-quality translations by rigorously proofreading and editing documents.
Translated complex technical documents into easily understandable language for Marshallese.
Assisted non-native English-speaking colleagues with document editing, improving overall team productivity and communication quality.
Reviewed final work to spot and correct errors in punctuation, grammar and translation.
Maximized quality control of translated documents.
Bridged communication gaps for non-English speaking clients, enabling better understanding of the Eglish text.
Assisted foreign language-speaking clients with inquiries.
Interpreted conversations between foreign language-speaking clients and others.
Collaborated with team to translate series of documents from English to Marshallese.
Provided cultural input to speakers to help parties who did not speak similar languages communicate with and understand one another.
Maintained message content, tone, and emotion as closely as possible.
Stayed current on new expressions and cultural changes impacting language translation.
Proofread, edited and improved documents of different sizes.
Managed multiple projects simultaneously while maintaining strict deadlines and attention to detail.
Improved readability of translated materials by employing advanced proofreading techniques and meticulous editing skills.
Translated website content from other languages to English.
Monitored progress of translation projects and reported issues to appropriate personnel.
Interpreted spoken and written languages other than English and vice versa.
Developed strategies to perform accurate and consistent translations.
Attended training programs to improve professional knowledge and interpretation skills.
Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Education
High School Diploma -
Marshall Islands High School
Rita
05.2000
Skills
Office Administration
Office Management
Excellent multi-tasking ability
Clear oral/written communication
Scheduling and calendar management
Administrative Support
Document Management
Relationship Building
Staff Management
Employee Supervision
Operations Management
Human Resources
Conflict Management
Staff hiring
Administrative Oversight
Employee Training
Policy Implementation
Workflow Optimization
Team Supervision
Staff Training
Meeting planning
Database Administration
Workflow Planning
Project Management
Workforce Management
Technical Support
Computer Skills
Decision-Making
Teamwork and Collaboration
Good Judgment
Professional and Courteous
Team Leadership
Managing Operations and Efficiency
Administration and Reporting
Schedule Management
Work Planning and Prioritization
Hiring and Training
Task Delegation
Negotiation and Conflict Resolution
Human Resources Management
Shift Scheduling
Timeline
Translation Office Manager
Watchtower Bible & Tract Society of New York
03.2020 - Current
Translator
Watchtower Bible & Tract Society of New York
03.2008 - 03.2020
High School Diploma -
Marshall Islands High School
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