Summary
Overview
Work History
Education
Skills
Languages
Timeline
Work Availability
International Congresses
Professional Memberships
Other Education
Personal Information
Generic

Anuar M. Tejeda Noriega

Guatemala City

Summary

Accomplished visionary technology leader with over 25 years of experience driving digital transformation, IT strategy, and product innovation in the financial industry. Proven track record of aligning technology initiatives with business goals, delivering scalable platforms, and accelerating time-to-market for digital products. Strong expertise in enterprise architecture, cloud computing, cybersecurity, and software development life cycle (SDLC), with knowledge of modern frameworks and platforms. Exceptional leadership in building and managing high-performance engineering teams, fostering innovation, and implementing Agile, DevOps, and CI/CD methodologies. Successful execution of technology roadmaps, M&A technology integration, and governance structures for large-scale IT ecosystems. Skilled communicator and cross-functional collaborator, serving as a strategic advisor to CEOs, boards, and business unit leaders. Champion of data-driven decision-making, AI/ML adoption, and advanced analytics for operational efficiency and customer engagement. Adept at budget management, vendor negotiation, and risk mitigation to optimize technology investments and performance.

Overview

26
26
years of professional experience

Work History

Chief IT Operations Officer

Grupo Financiero Banrural, S.A.
01.2025 - Current
  • Maintained thorough understanding of all key and current technologies, platforms and trends.
  • Embraced macro-level strategic decisions and micro-level implementation.
  • Evaluated emerging technologies for potential adoption, staying ahead of industry trends to maintain competitive advantage.
  • Enhanced system performance with thorough testing methodologies, identifying areas for optimization and improvements.
  • Facilitated seamless integration of legacy systems during mergers or acquisitions, ensuring minimal disruption to business operations.
  • Improved user satisfaction by investing in employee-focused IT support solutions that enhanced productivity across the organization.
  • Chaired technology steering committees, fostering cross-functional collaboration and ensuring alignment with business objectives.
  • Managed cross-functional teams to successfully deliver complex technology projects on time and within budget.
  • Developed and implemented long-term strategic technological blueprint.
  • Designed enterprise-level technological blueprints and system architectures.
  • Created scalable architectures that supported long-term growth strategies while providing flexibility to adapt as needed.
  • Aligned IT strategy with organizational goals, fostering collaboration between technical and non-technical stakeholders.
  • Increased operational efficiency by consolidating systems, automating tasks, and leveraging cloud solutions.
  • Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
  • Directed technological improvements, reducing waste and business bottlenecks.

Chief Technology Officer

Grupo Financiero Banrural, S.A.
01.2019 - 12.2024
  • Collaborated with cross-functional intra-company teams to provide mutually beneficial outcomes.
  • Created scalable architectures that supported long-term growth strategies while providing flexibility to adapt as needed.
  • Optimized IT infrastructure by streamlining processes and implementing cutting-edge technologies.
  • Spearheaded digital transformation initiatives to modernize business operations and enhance customer experience.
  • Aligned IT strategy with organizational goals, fostering collaboration between technical and non-technical stakeholders.
  • Increased operational efficiency by consolidating systems, automating tasks, and leveraging cloud solutions.
  • Provided project leadership in dynamic technology-driven environment with multiple priorities.
  • Reduced total cost of ownership by strategically outsourcing select IT services while maintaining control over critical functions.
  • Established robust cybersecurity protocols, mitigating risks and safeguarding sensitive company information.
  • Laid out complete business continuity plan to maintain data protection in event of natural disaster or long-term outage.
  • Managed company-level architecture, platform and data configuration processes and implementation protocols.
  • Communicated business performance, forecasts and strategies to investors and shareholders.
  • Directed technological improvements, reducing waste and business bottlenecks.

Advisory IT Architect

GBM Guatemala
07.2018 - 01.2019
  • Streamlined business processes with customized IT architecture strategies tailored to client needs.
  • Boosted system reliability with robust disaster recovery plans designed to minimize data loss and downtime during emergencies.
  • Reduced downtime by proactively identifying potential issues and implementing preventative measures in system designs.
  • Fostered strong client relationships through clear communication, transparency in decision-making processes, and consistently delivering value-added solutions.

IT & Operations Manager

GCS Guatemala
01.2017 - 12.2017
  • Managed cross-functional teams for the successful completion of projects within budget and timeline constraints.
  • Analyzed performance metrics, identifying areas for improvement and implementing necessary changes.
  • Defined strategic goals to drive resource allocation, capability requirements and budgeting activities.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Collaborated with other departments to help meet IT needs and properly integrate and secure systems.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Oversaw technology budget planning and allocation to optimize resource utilization while meeting organizational objectives.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.

IT Manager

Muebles Fiesta
01.2017 - 12.2017
  • Developed custom IT solutions to address specific business needs, driving operational improvements and cost savings.
  • Promoted collaboration between cross-functional teams by integrating disparate systems into unified platforms for improved communication and workflow efficiency.
  • Established a robust IT service management framework based on industry standards such as ITIL, driving quality improvements and operational excellence.
  • Facilitated seamless transitions during system upgrades or migrations by coordinating between stakeholders and mitigating potential disruptions to business operations.
  • Developed and implemented measures and procedures to protect IT systems from cyber threats and data breaches.
  • Managed network and system performance, conducting troubleshooting, security patching, and maintenance.
  • Evaluated emerging technologies to identify opportunities for innovation and improvement within the organization''s IT landscape.
  • Oversaw IT department operations and training.
  • Enhanced IT infrastructure security with regular vulnerability assessments and proactive patch management.
  • Built, repaired and installed computer-related hardware based on deployment procedures.

Regional IT Manager

Grupo Almo – Almo Technology
01.2016 - 12.2016
  • Managed vendor relationships for hardware, software, and services procurement, ensuring quality products at competitive prices.
  • Streamlined processes through the automation of routine tasks, increasing team productivity and reducing manual effort.
  • Contributed to the successful completion of numerous high-profile projects by providing expert guidance on technology strategy, infrastructure design, and implementation best practices.
  • Conducted regular performance evaluations to identify areas for improvement and develop targeted action plans for continuous enhancement of IT services.
  • Communicated with executive team and CEO to maximize development efficiencies and resolve technology issues.
  • Customized and repaired technology based on staff requests.
  • Guided organizational technology strategy and roadmaps.
  • Implemented and maintained technology and software budget.

Business Intelligence Manager

Banco de Desarrollo Rural, S.A.
01.2014 - 12.2016
  • Developed custom dashboards and visualizations to provide actionable insights for key stakeholders.
  • Enhanced overall business strategy with the implementation of predictive analytics techniques for better forecasting.
  • Optimized data warehousing architecture, ensuring seamless integration of multiple data sources.
  • Implemented automation processes for routine data collection tasks, reducing manual effort and increasing efficiency.
  • Improved data-driven decision making by implementing advanced business intelligence tools and strategies.
  • Championed a data-driven culture within the organization, promoting the value of analytics in strategic planning initiatives.
  • Analyzed data to identify root causes of problems and recommend corrective actions.

Software Maintenance Manager

Banco de Desarrollo Rural, S.A.
01.2007 - 12.2016
  • Led technology selection and rollout, focusing on organizational planning and supplier service-level agreements.
  • Demonstrated familiarity with latest hardware, software and networking technology.
  • Managed life cycle replacement of hardware and software.
  • Led technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
  • Delivered strategic guidance on technology investments by conducting thorough market research and presenting recommendations to senior leadership.
  • Analyzed network security and current infrastructure, assessing areas in need of improvement.
  • Reduced downtime by promptly addressing hardware and software issues, ensuring minimal impact on business operations.
  • Optimized helpdesk performance through process improvements, enabling faster response times and increased user satisfaction levels.
  • Coordinated IT operations activities to deliver smooth flow of daily business needs.
  • Led a skilled IT team in providing exceptional technical support, fostering a collaborative environment that promoted professional growth.

Former University Professor of Programming Introduction

Universidad Rafael Landívar
01.2008 - 12.2014

Former University Professor of Management Information Systems

Universidad Rafael Landívar
01.2008 - 12.2014

Former University Professor of Business Continuity Strategies

Universidad Rafael Landívar
01.2008 - 12.2014

Former University Professor of Organizational Communication

Universidad Panamericana
01.2011 - 12.2012

Former University Professor of Communication Technologies

Universidad Panamericana
01.2011 - 12.2012

Former University Professor of Programming Introduction

Universidad Panamericana
01.2011 - 12.2012

Team Leader – Software Development Direction

Banco de Desarrollo Rural, S.A.
01.2001 - 12.2007

Software Developer

Banco de Desarrollo Rural, S.A.
01.1999 - 12.2001

Education

Master of Science - Digital Banking, Fintech & Metaverse

Panamerican Bussiness School
Guatemala City
07-2025

Magister of Business Administrative - Strategic Management

Mesoamericana University
01.2013

Post-graduate Degree - Administrative Engineering

Rafael Landivar University
01.2007

Computer Science and Information System Engineering -

Rafael Landivar University
01.2003

High School - PUBA (Advanced Universitary Program)

American School of Guatemala
01.1996

Secondary School -

National Institute of Secondary Education
01.1994

Elementary School -

Centro Educacional Bilingüe
01.1991

Skills

  • ITIL best practices knowledge
  • COBIT governance knowledge
  • Project management professional
  • Agile project management
  • Operational efficiency
  • Employee performance
  • Resource management
  • Organizational efficiency
  • Continuous improvement
  • Data analysis
  • Technology
  • Teamwork and collaboration
  • Team leadership
  • Regulatory compliance
  • Business development
  • Strategic planning and execution
  • Budget control

Languages

English
Advanced (C1)
Spanish
Bilingual or Proficient (C2)
French
Elementary (A2)

Timeline

Chief IT Operations Officer

Grupo Financiero Banrural, S.A.
01.2025 - Current

Chief Technology Officer

Grupo Financiero Banrural, S.A.
01.2019 - 12.2024

Advisory IT Architect

GBM Guatemala
07.2018 - 01.2019

IT & Operations Manager

GCS Guatemala
01.2017 - 12.2017

IT Manager

Muebles Fiesta
01.2017 - 12.2017

Regional IT Manager

Grupo Almo – Almo Technology
01.2016 - 12.2016

Business Intelligence Manager

Banco de Desarrollo Rural, S.A.
01.2014 - 12.2016

Former University Professor of Organizational Communication

Universidad Panamericana
01.2011 - 12.2012

Former University Professor of Communication Technologies

Universidad Panamericana
01.2011 - 12.2012

Former University Professor of Programming Introduction

Universidad Panamericana
01.2011 - 12.2012

Former University Professor of Programming Introduction

Universidad Rafael Landívar
01.2008 - 12.2014

Former University Professor of Management Information Systems

Universidad Rafael Landívar
01.2008 - 12.2014

Former University Professor of Business Continuity Strategies

Universidad Rafael Landívar
01.2008 - 12.2014

Software Maintenance Manager

Banco de Desarrollo Rural, S.A.
01.2007 - 12.2016

Team Leader – Software Development Direction

Banco de Desarrollo Rural, S.A.
01.2001 - 12.2007

Software Developer

Banco de Desarrollo Rural, S.A.
01.1999 - 12.2001

Post-graduate Degree - Administrative Engineering

Rafael Landivar University

Computer Science and Information System Engineering -

Rafael Landivar University

High School - PUBA (Advanced Universitary Program)

American School of Guatemala

Secondary School -

National Institute of Secondary Education

Elementary School -

Centro Educacional Bilingüe

Master of Science - Digital Banking, Fintech & Metaverse

Panamerican Bussiness School

Magister of Business Administrative - Strategic Management

Mesoamericana University

Work Availability

monday
tuesday
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thursday
friday
saturday
sunday
morning
afternoon
evening
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International Congresses

  • Microsoft CIO Leadership Forum, Miami, 2011
  • IBM Impact, Las Vegas, 2012
  • SAP Sybase Teched, Las Vegas, 2012
  • Fiserv Forum, Las Vegas, 2013
  • Columbus Financial Summit, 2015
  • IBM Interconnect, Las Vegas, 2016

Professional Memberships

  • PMI Guatemalan Chapter, 2759930
  • Guatemalan Professional College of Engineers, 8845

Other Education

  • INCAE Business School, Diplomado en Gerencia Avanzada en Banca y Finanzas para el Desarrollo, 2010
  • New Horizons, PMI – PMBOK Project Management Institute, 2011
  • SISAP – CONSETI, IT Government Fundamentals and Implementation using COBIT & ValIT, 2011
  • Transformational Leadership Training, Transformational Leadership Training – John C. Maxwell, 2013
  • Academia Lean Sigma Academy, CAPM PMBOOK Project Management, 2014
  • Guatemalan Banking School, Banking and Financial Project Management Diploma PMI Fundamentals, 2014
  • Comunica Group Consulting, Scrum Methodology, 2016
  • TenStep Consulting, PMP Certification Exam Preparation, 2016

Personal Information

Age: 37

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Anuar M. Tejeda Noriega