Summary
Work History
Education
Skills
Languages
Timeline
Generic

Ariel Maylea Yamaguchi

Mangilao,Guam

Summary

Proven efficient team player, adept in shipping and receiving and exceptional customer service, honed at Macys. Demonstrated ability to enhance customer loyalty and streamline processes, significantly improving satisfaction. Skilled in product inspection and record preparation, with a knack for adapting to high-demand environments and reducing workplace accidents.

Work History

Fulfillment/ Receiver Associate

Macys
Guam
08.2024 - Current
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Implemented safety protocols to reduce workplace accidents during unloading and storage processes.
  • Provided support during peak seasons or special projects by performing additional duties as needed including assisting in picking, packing or shipping processes.
  • Placed, tagged, and secured merchandise in diverse designated areas.
  • Kept work areas clean, safe, and organized.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Learned duties for various positions and provided backup at key times.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Greeted customers entering store and responded promptly to customer needs.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Worked flexible schedule and extra shifts to meet business needs.

Ticket Agent

Menzies
Guam
07.2024 - 08.2024

  • Enhanced customer satisfaction by efficiently managing ticket reservations, cancellations, and modifications.

Education

Bachelor Of Science - Computer Information Systems

University of Guam
Guam

Seventh Day Adventist
Pohnpei
05.2010

Skills

  • Shipping and receiving
  • Customer Service
  • Product Inspection
  • Record preparation
  • Team player attitude
  • Stamina and Endurance
  • Leadership Qualities

Languages

Pohnpeian
Advanced (C1)

Timeline

Fulfillment/ Receiver Associate

Macys
08.2024 - Current

Ticket Agent

Menzies
07.2024 - 08.2024

Bachelor Of Science - Computer Information Systems

University of Guam

Seventh Day Adventist
Ariel Maylea Yamaguchi