Arlene Santos
Dededo Village,GU
Summary
Dynamic and results-driven professional with extensive experience at E-Supply Enterprise, excelling in sanitation standards and inventory management. Proven ability to enhance guest satisfaction through meticulous cleaning techniques and effective team collaboration. Recognized for implementing safety protocols and improving operational efficiency, ensuring a consistently high-quality environment.
Overview
15
15
years of professional experience
Work History
Housekeeping Cleaner
E-Supply Enterprise
Dan Dan , Saipan MP
10.2021 - 09.2025
- Sanitized guest rooms to meet rigorous cleanliness standards and enhance guest satisfaction.
- Maintained inventory of cleaning supplies, reporting shortages to management efficiently.
- Operated cleaning equipment, including vacuums and floor scrubbers, for optimal performance.
- Collaborated with team members to adhere to efficient cleaning schedules and protocols.
- Conducted routine inspections of assigned areas to ensure consistent cleanliness compliance.
- Responded promptly to guest requests for additional supplies or services as needed.
- Utilized proper safety protocols while handling chemicals according to OSHA regulations.
- Organized storage closets and maintained a well-stocked supply of linens and toiletries.
Cashier Team Lead
Gerry's Grill
Aklan, PH
10.2010 - 04.2015
- Supervised cashier team to ensure efficient customer service and transaction accuracy.
- Trained new cashiers on operating systems and customer interaction techniques.
- Managed cash register operations, including cash handling and reconciliation tasks.
- Coordinated team schedules to optimize coverage during peak shopping hours.
- Resolved customer complaints, providing timely assistance and maintaining satisfaction.
- Monitored inventory levels and coordinated restocking efforts with management team.
- Implemented process improvements to enhance checkout efficiency and reduce wait times.
- Conducted regular team meetings to discuss performance and operational challenges.
Education
Bachelor of Science - Food Technology
Aklan State University
Kalibo, Aklan, Philippines03-2004
Skills
- Cleaning techniques
- Chemical handling
- Inventory management
- Equipment operation
- Safety protocols
- Sanitation standards
Timeline
Housekeeping Cleaner
E-Supply Enterprise
10.2021 - 09.2025
Cashier Team Lead
Gerry's Grill
10.2010 - 04.2015
Bachelor of Science - Food Technology
Aklan State University