Arthur James DeLisle Jr.

General Manager of Operations/Owner/Graphic Designer

M SN Taitano DeLisle Beauty Inc.

Maite, GU

08.1999 - Current

Connected with clients and developed strategies to achieve sales and customer service goals.
Assessed employee performance and provided feedback regarding areas of strength or improvement opportunities.
Prepared staff work schedules and assigned team members to specific duties.
Managed scheduling, training and inventory control.
Delegated work to staff, setting priorities and goals.
Resolved escalated customer service issues in a timely manner.
Provided strategic direction to staff members in order to maximize productivity.
Improved morale and management communication by creating employee recognition and rewards practices.
Identified cost savings initiatives that could be implemented across all departments.
Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
Oversaw daily operations of multiple departments, ensuring compliance with established protocols.
Edited photographs for use in digital media platforms including web banners and social media posts.
Researched graphics software to speed and improve job production.
Created design concepts and sample layouts using knowledge of layout and design principles.
Provided support on photo shoots related to the project's needs.
Created print materials, such as brochures, flyers, and business cards, from concept to completion.
Designed print materials such as brochures, flyers and posters for marketing campaigns.
Executed photo editing and manipulation tasks to enhance visual content.
Oversaw financial management, budget management, accounting and payroll activities.
Guided employees on understanding and meeting changing customer needs and expectations.
Managed training programs for new employees, including orientation and onboarding activities.