Audissey Sablan
Yona,Guam
Summary
Detail-oriented professional with strong customer service and office administration skills. Proven ability in scheduling, data entry, and problem-solving, enhancing operational efficiency and supporting daily office workflows.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
The Americana Group Inc.
Tamuning, Guam
11.2025 - Current
- Supported daily office operations through effective communication and organization of administrative tasks.
- Managed scheduling and coordination of meetings, ensuring all participants received timely updates.
- Assisted in maintaining office supplies inventory, facilitating efficient resource allocation.
- Processed incoming correspondence, prioritizing urgent matters for prompt attention.
- Collaborated with team members to streamline workflows, contributing to improved operational efficiency.
- Conducted research for projects, providing valuable information to support decision-making processes.
- Maintained filing systems, ensuring accurate documentation and easy retrieval of records.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Conducted research for project proposals, compiling information that supported winning bids.
Boba Barista
Wanpo Tea Shop
Tamuning, Guam
05.2024 - 10.2025
- Prepared and served a variety of boba drinks, ensuring consistency in taste and presentation.
- Operated point-of-sale system accurately to process customer transactions efficiently.
- Maintained cleanliness and organization of workstations to adhere to health and safety standards.
- Assisted in training new staff on drink preparation techniques and customer service protocols.
- Engaged with customers, providing recommendations based on preferences to enhance their experience.
- Collaborated with team members to streamline beverage production processes for improved efficiency.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Assisted in machine maintenance and care.
- Demonstrated strong multitasking abilities by preparing multiple orders simultaneously without compromising quality.
- Assisted customers with dietary restrictions, suggesting suitable alternatives when necessary.
- Resolved customer complaints professionally, fostering positive relationships and maintaining brand reputation.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
Teaching Assistant
Doc's Daycare and Preschool
Barrigada Heights, Guam
10.2023 - 02.2024
- Assisted educators in developing and implementing age-appropriate lesson plans.
- Supported classroom management to create a positive learning environment.
- Fostered children's social skills through interactive play and group activities.
- Monitored student progress and provided feedback to teachers for improvements.
- Organized educational materials and resources for daily activities.
- Engaged with parents to communicate child development milestones and concerns.
- Maintained cleanliness and organization of classroom settings to ensure safety standards.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Mainly worked with Infants to Toddler ages (0-3 years).
- Maintained safety and security by overseeing students in recess environments.
Education
No Degree - Nail Technology
Mariacy Beauty Academy
Maite, Guam04-2024
High School Diploma -
George Washington High School
Mangilao06-2023
Skills
- Customer service
- Data entry
- Time management
- File organization
- Customer and client relations
- Strong problem solver
- Scheduling
- Invoice processing
- Data collection
- Purchase orders organization
- Inventory systems
- Office administration
Timeline
Administrative Assistant
The Americana Group Inc.
11.2025 - Current
Boba Barista
Wanpo Tea Shop
05.2024 - 10.2025
Teaching Assistant
Doc's Daycare and Preschool
10.2023 - 02.2024
No Degree - Nail Technology
Mariacy Beauty Academy
High School Diploma -
George Washington High School