Summary
Overview
Work History
Education
Skills
Timeline
Generic

Benchito Elbo

Dededo,Guam

Summary

Dynamic project lead with a proven track record at Rival Pacific, excelling in project management and client relations. Expert in project planning and risk analysis, I foster team motivation and drive successful outcomes. Committed to continuous improvement, I leverage lessons learned to enhance project delivery and ensure client satisfaction.

Overview

24
24
years of professional experience

Work History

Project Lead

Rival Pacific Dba Whitaker Construction
Dededo, Guam
02.2015 - Current
  • Manged and purchased all materials needed for the project
  • Communicating with the client and making sure that they are satisfied and meeting their request and expectations.
  • Managed project planning and execution from initiation to closure.
  • Incorporated lessons learned from past projects into future initiatives for continuous improvement.
  • Assessed results upon completion to evaluate overall success of projects against initial expectations.
  • Supported and communicated initiatives plan, schedules, cost and progress.
  • Developed and maintained project-related documentation.
  • Monitored project progress and made necessary adjustments along way.
  • Maintained comprehensive documentation of all project-related materials and information.
  • Fostered positive relationships with clients, vendors, and cross-functional teams involved in projects.
  • Assisted in planning and implementation of projects.
  • Located, evaluated and contracted vendors to meet supply needs.
  • Kept team members on track with regular in-person or remote meetings.
  • Developed methods to analyze project management and project delivery risks.

Waitstaff

Outrigger Guam Resort
Tumon, Guam
07.2004 - 09.2022
  • Collaborated positively with peers and other staff members to maintain friendly, supportive, and cooperative work atmosphere.
  • Approached and solved problems with initiative and sound judgment.
  • Delivered exceptional customer service to bolster strong relationships and build positive experiences.
  • Complied with corporate regulations, policies and procedures to maximize safety, security and overall trust in organization and employees.
  • Delivered fast and friendly service to handle questions and service complaints.
  • Documented, researched, and resolved customer service issues.
  • Planned and executed strategies to increase business and drive profit growth.
  • Sanitized high-touch surfaces to protect personnel and customers from viruses and germs.
  • Performed manual labor tasks to detailed instructions from supervisors.
  • Identified issues and solutions to eliminate backlog and maximize workflows.
  • Listened to customer requests and specifications and made suggestions to appropriately fulfill needs.
  • Kept work and common areas neat and organized to maximize productivity, alleviate potential accidents and promote professional workspace.

Waitstaff

Pietro Guam
Tumon, Guam
01.2007 - 07.2011
  • Take orders from guest
  • Input order
  • Serve food
  • And making sure that the guest leaves happy and satisfied

Chef de Partie

Holiday in Guam Resort
Tumon, Guam
07.2001 - 11.2004
  • Assisted head chef in creating menu items, recipes, and developing dishes.
  • Estimated daily production, communicating daily needs to kitchen personnel.
  • Achieved and exceeded performance goals, budget goals and team goals.
  • Mentored apprentice chefs in various cooking methods, techniques, and best practices.
  • Brought new employees up to standards with training, mentoring and motivation.
  • Operated and kitchen equipment and reported malfunctions.
  • Prepared ingredients by chopping, mixing, and measuring according to recipe requirements.
  • Managed inventory by ordering supplies and rotating stock to minimize waste.
  • Met demanding delivery timelines, actively managing stations.
  • Participated in menu planning meetings with head chef for seasonal or special events offerings.
  • Fostered positive work environment among team members through open communication and constructive feedback.
  • Interacted with guests to obtain feedback on food quality and service levels.
  • Served as acting head chef during their absence by overseeing all aspects of kitchen management effectively.
  • Coordinated with other kitchen staff members to ensure timely delivery of all dishes during service hours.
  • Ensured that food quality was consistent through regular tasting and adjusting of seasonings.
  • Collaborated with front-of-house team to ensure smooth service during peak hours.
  • Trained new kitchen staff on techniques, preparation methods, and safety guidelines.
  • Prepared and cooked foods of all types on regular basis or for special guests and functions.
  • Helped bring forth and implement menu ideas for seasonal menus and special events.

Education

High School Diploma -

Jose Rizal College
Mandaluyong city, Philippines
05-1999

Skills

  • Electrical
  • Plumbing
  • Carpentry
  • Masonry
  • Painting
  • Tiling
  • Water blasting and roof coating
  • Scissor lift operation
  • Forklift and boom lift operation
  • Client relations and customer focus
  • Time management and multi-tasking
  • Team building and motivation
  • Decision making and problem solving
  • Employee coaching and mentoring
  • Project scheduling and planning
  • Leadership and quality assurance
  • Root cause analysis

Timeline

Project Lead

Rival Pacific Dba Whitaker Construction
02.2015 - Current

Waitstaff

Pietro Guam
01.2007 - 07.2011

Waitstaff

Outrigger Guam Resort
07.2004 - 09.2022

Chef de Partie

Holiday in Guam Resort
07.2001 - 11.2004

High School Diploma -

Jose Rizal College

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Benchito Elbo