Custumer Service
TELUS International
06.2025 - 08.2025
*Provided customer service support through phone calls.
* Assisted customers by answering inquiries and resolving issues efficiently.
* Followed company procedures, policies, and quality standards.
* Met established performance metrics and productivity targets.
* Worked collaboratively with team members to ensure a positive customer experience.
* Managed time effectively in a fast-paced, high-pressure work environment.
* Communicated effectively in both English and Spanish.
* Developed strong listening skills, professionalism, and adaptability.