Prepared merchandise for sales floor by pricing, tagging, and labeling.
Packaged, printed shipping labels and shipped out online orders.
Packaged online orders for in store pick up.
Counted and sorted through new and current inventory to update stock count on the company's website and in-store.
Updated and maintained company website daily to ensure inventory was accurate and that new product photos were added.
Styled and organized display casings and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Took photos of merchandise and accessories for company's social media content and promotion.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Used POS system to process sales, returns, online orders, and gift card activations.
Balanced and organized cash register by handling cash, counting change, and storing gift certificates.
Utilized up-selling techniques to promote additional products and increase sales.
Sales Associate
TRENDS X CASE
04.2018 - 05.2019
Trained new members of the sales team in business practices, selling strategies, and product knowledge.
Implemented up-selling strategies and recommendations of accessories.
Prepared merchandise for sales floor by pricing or tagging.
Maintained records related to sales, returns and inventory availability.
Completed a daily sales report for both AM and PM shift. Calculated total cash, credit, debit, and gift certificate transaction as well as balanced cash drawer for the following shift.
Maintained, organized, and ensured products were presentable to maintain store visual appeal.
Engaged with customers and promoted merchandise.
Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to needs.
Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Cleaned all display cases and shelves as well as restocked all merchandise after closing hours.