Results-focused General Manager offering 16 years of progressive leadership experience. Transforms high-potential staff into outstanding leaders by developing, leading and maintaining large teams in high velocity environment. Demonstrates creativity and savviness critical to financial and operational success.
Overview
19
19
years of professional experience
1
1
Certification
Work History
General Manager
Whitebase Corporation- DBA Cafe Mayflour
Tumon, GU
05.2019 - Current
Trained new employees in operational procedures and modeled duties for front and back house positions.
Took inventory of supplies and equipment and placed new orders to maintain stock levels.
Collaborated with supervisors to discuss future adjustments to increase sales and operational efficiency.
Developed menu items to help keep profits up and prices affordable for customers by balancing high and low food costs.
Trained, managed and motivated employees to promote professional skill development.
Motivated employees to share ideas and feedback.
Trained over 30 employees on business principles, best practices, protocol and system usage.
Generated daily operational and sales reports for corrective action or continuous improvement.
Exceeded sales and profit goals by supervising marketing and planning activities.
Formulated and launched marketing and promotional campaigns to maximize profits.
Promoted content through advertising on specific social media networks to reach target audience.
Generated relevant paperwork and payroll reports.
Developed employee handbook, detailed job descriptions and workflow plans to formalize operational systems and procedures.
General Manager
Arashi Corporation DBA Arashi Japanese Restaurant
Dededo, GU
08.2010 - Current
Hired and managed employees to maximize productivity while training staff on best practices and protocol.
Determined performance goals and offered tactics for achieving milestones.
Created business process flows to identify opportunities for improvement.
Integrated marketing and sales strategies with business development and operational leadership plans.
Increased efficiency and drove branch revenue by optimizing daily operations.
maximized the sales and minimized the cost by setting up another branch.
Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
Scheduled and directed staff in daily work assignments to maximize productivity.
Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
Managed accounts payable, accounts receivable and payroll.
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Generated relevant paperwork and payroll reports.
Manager
MSJ Corporation DBA Shogun Teppanyaki Restaurant
ArashiArashiTumon, GU
04.2005 - 03.2008
Trained employees on additional job positions to maintain coverage of roles at all times.
Recruited and hired qualified candidates to fill open positions.
Scheduled and directed staff in daily work assignments to maximize productivity.
Managed accounts payable, accounts receivable and payroll.
Performed opening and closing procedures each day.
Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
Worked closely with supervisors, chef and cooks to determine menu plans for special events or occasions.
Created new safety procedures manual that met local regulations and disseminated to wait staff.
Education
BBA - Business Administration
Hankuk University of Foreign Studies
Seoul
02.2005
High School Diploma -
Hyekwang High School
Busan
02.1996
Skills
Creating all the paper work and marketing mathod
Microsoft Office, Illustrator, Final Cut Pro
Designing work places with efficiency
Speaking Korean, Japanese, and English functionally
Foodservice sanitation
Accomplishments
DededoRestaurantJapaneseRestaurantJapaneseRestaurantJapaneseHyekwangAnniveArashievent on 2018 - Arashi Corporation.
Certification
Certified Food Serve Safety 2019
Timeline
General Manager
Whitebase Corporation- DBA Cafe Mayflour
05.2019 - Current
General Manager
Arashi Corporation DBA Arashi Japanese Restaurant
08.2010 - Current
Manager
MSJ Corporation DBA Shogun Teppanyaki Restaurant
04.2005 - 03.2008
BBA - Business Administration
Hankuk University of Foreign Studies
High School Diploma -
Hyekwang High School
Certified Food Serve Safety 2019
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