Byron GADONG
Tamuning,Guam
Summary
Adaptable Front Office Assistant dedicated to providing first-rate attention to guest needs. Versed in quickly and accurately answering questions, offering information and completing quick check-in or check-out services. Delivers dynamic service and fosters positive relationships with guests and coworkers.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Performing Artist (Seasonal)
Baldyga Group
Tumon, GU
06.2024 - Current
- Provided support for other cast members during production runs.
- Organized props, costumes and sets for each performance according to the director's instructions.
- Created detailed character profiles that informed my acting choices throughout the production run.
- Managed backstage activities such as setting up instruments, adjusting lighting, managing sound levels and ensuring safety protocols were followed.
- Collaborated with directors, producers, musicians, costume designers, set builders and other crew members to create a cohesive theatrical experience.
Front Desk Agent
Crowne Plaza Resort Guam
Tamuning, GU
08.2023 - Current
- Greeted customers in a professional and friendly manner.
- Assisted with check-in and check-out procedures for guests.
- Provided information about hotel amenities, services, and local attractions.
- Resolved customer complaints promptly and courteously.
- Verified accuracy of room rates and other charges during check-in process.
Sales Associate
GEMKELL CORP.
Tumon, Guam
08.2022 - 05.2023
- Collected payments and provided accurate change.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Helped customers find specific products, answered questions and offered product advice.
- Trained new team members in cash register operation, stock procedures and customer services.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Barback
LIVEHOUSE INC.
Dededo, Guam
05.2021 - 08.2022
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Maintained detailed inventory of bar supplies and stocked work areas.
- Studied bartenders to learn recipes for different mixed cocktails.
- Placed orders for spirits, beer and liquor at start of each shift to maintain bar inventory.
Freelance Video Editor
Self
Dededo, Guam
01.2021 - 06.2022
- Edited video by adding graphics, titles, audio and special effects.
- Analyzed video content for quality control and editorial corrections.
- Checked video for corruption and confirmed media rendered correctly.
- Maintained professionalism through active listening and by accepting constructive criticism with poise.
- Uploaded final cuts to content management systems and client platforms.
Education
High School Diploma -
Saint Paul Christian School
Dededo, Guam05.2021
BBA - Business Administration
UNIVERSITY oF GUAM
Mangilao, Guam05.2025
Skills
- Relationship selling
- Listening Skills
- Written and oral communication skills
- Reliable and punctual
- File Management
- Problem-solving skills
Certification
- CPR/AED + FIRST AID Certification - Crowne Plaza Resort Guam
Timeline
Performing Artist (Seasonal)
Baldyga Group
06.2024 - Current
Front Desk Agent
Crowne Plaza Resort Guam
08.2023 - Current
Sales Associate
GEMKELL CORP.
08.2022 - 05.2023
Barback
LIVEHOUSE INC.
05.2021 - 08.2022
Freelance Video Editor
Self
01.2021 - 06.2022
High School Diploma -
Saint Paul Christian School
BBA - Business Administration
UNIVERSITY oF GUAM
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