Licensed Cosmetologist with 12 years of experience in the beauty industry. Exceptional knowledge of modern techniques and haircare trends with outstanding attention to detail and commitment to individualized client care. Dedicated to maintaining clean and professional workspaces for customer comfort. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Motivated by love of aesthetic improvement and desire for customer satisfaction.
Overview
15
15
years of professional experience
Work History
Licensed Cosmetologist
Salongevity By Mar
06.2022 - Current
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Recorded notes for future reference about customer preferences and services delivered.
Assessed customer hair texture, treatment history, and desired outcome to determine services required.
Monitored current trends to understand fashions and better serve customer needs.
Suggested treatments and styles to suit customer appearance and fashion choices.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Processed payments, entering sales in register for prompt customer service.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Demonstrated high level of customer service to increase retention and satisfaction.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Answered phone calls and emails to schedule client appointments.
Developed new techniques to improve appearance of customer and provide different looks.
Maintained client treatment records and designed long-term care programs for return customers.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Developed loyal following of clients by providing high-quality services.
Maintained regular client list and successfully handled walk-in customers.
Used social media platforms to promote salon and services.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Provided pre- and post-service consultations to accurately assess clients' needs.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Demonstrated thorough knowledge of all salon products and services.
Developed creative techniques to provide clients with latest hairstyles.
Offered professional cuts, color services and extensions to salon customers.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Licensed Cosmetologist
Fresh Impression Barbershop And Salon
08.2017 - 06.2022
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Recorded notes for future reference about customer preferences and services delivered.
Assessed customer hair texture, treatment history, and desired outcome to determine services required.
Monitored current trends to understand fashions and better serve customer needs.
Suggested treatments and styles to suit customer appearance and fashion choices.
Scheduled customer appointments and rearranged individual time slots to meet demand.
Demonstrated high level of customer service to increase retention and satisfaction.
Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Developed new techniques to improve appearance of customer and provide different looks.
Maintained client treatment records and designed long-term care programs for return customers.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Built strong and lasting rapport with clients through consistent delivery of requested services and exceptional results.
Developed loyal following of clients by providing high-quality services.
Maintained regular client list and successfully handled walk-in customers.
Used social media platforms to promote salon and services.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Developed creative techniques to provide clients with latest hairstyles.
Offered professional cuts, color services and extensions to salon customers.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Voted Pika's Best Stylist 2018 & 2020 on Guam
Answered phone calls and emails to schedule client appointments.
Performed eyebrow shaping and bodily waxing to provide symmetry and remove unwanted hair.
Provided pre- and post-service consultations to accurately assess clients' needs.
Demonstrated thorough knowledge of all salon products and services.
Increased revenue through effective customer service and inventory management.
Bartender
Kaeo's Tavern
02.2018 - 12.2020
Served high customer volumes during special events, nights, and weekends.
Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
Kept bar presentable and well-stocked to meet customer needs.
Followed alcohol awareness procedures for preventing excessive guest intoxication.
Upsold menu items to customers, driving up per sale revenues and maximizing profits.
Followed strict recipes and drink measurements to minimize product used.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Verified drinking age requirements of customers by carefully reviewing photo identification.
Kept bar stocked with liquors, juices and garnishes for drinks.
Upheld strict regulations for safe alcohol service and food safety.
Assisted with inventorying beverage stock and bar supplies.
Licensed Cosmetologist
Salon Fusion By Loren
10.2011 - 08.2017
Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Recorded notes for future reference about customer preferences and services delivered.
Assessed customer hair texture, treatment history, and desired outcome to determine services required.
Created memorable customer experiences, adding bonus services such as head and neck massages during appointments.
Monitored current trends to understand fashions and better serve customer needs.
Suggested treatments and styles to suit customer appearance and fashion choices.
Helped clients achieve desired looks for daily wear and special events by designing makeup strategies for each scenario.
Demonstrated high level of customer service to increase retention and satisfaction.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Researched latest trends in hair and makeup to stay updated on color, style, and technique.
Applied makeup to clients for special occasions to meet requirements.
Maintained regular client list and successfully handled walk-in customers.
Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
Demonstrated thorough knowledge of all salon products and services.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Utilized latest techniques in balayage, ombre, highlights and color correction.
Developed new techniques to improve appearance of customer and provide different looks.
Educated clients on proper hair care techniques and ideal products suitable to needs.
Maintained client treatment records and designed long-term care programs for return customers.
Performed eyebrow shaping and bodily waxing to provide symmetry and remove unwanted hair.
Applied eyelash extensions to enhance clients' eyes and create impact.
Developed loyal following of clients by providing high-quality services.
Used social media platforms to promote salon and services.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Styled hair, makeup and nails for customers for special events and occasions.
Developed creative techniques to provide clients with latest hairstyles.
Offered professional cuts, color services and extensions to salon customers.
Receptionist Assistant
Salon Fusion By Loren
01.2011 - 10.2011
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered central telephone system and directed calls accordingly.
Organized electronic and hard copy filing systems for easy retrieval of documents and information.
Resolved customer problems and complaints.
Maintained order and cleanliness of reception area for professional and inviting atmosphere.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Managed multi-line telephone system and greeted claimants during office visits.
Kept reception area clean and neat to give visitors positive first impression.
Handled cash transactions and maintained sales and payments records accurately.
Restocked supplies and submitted purchase orders to maintain stock levels.
Answered questions and addressed, resolved, or escalated issues to management personnel to satisfy customers.
Handled assignments independently with good judgement and critical thinking skills.
Collected and distributed messages to team members and managers to support open communication and high customer service.
Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Shampoo Assistant
Hairdresser By Kimberly
06.2008 - 07.2008
Kept salon sanitary and stocked by filling shampoo bottles, folding towels, disinfecting used equipment and sweeping floors.
Maintained professional and friendly demeanor to greet clients for customer satisfaction.
Prepared salon clients for specialized scalp treatments and conditioning.
Performed shampoo and conditioning treatments on clients daily.
Provided special treatments involving shampooing, rinsing and conditioning hair.
Stocked shelves and merchandise and kept tidy appearance of salon.
Assisted in maintaining salon's schedule.
Processed payments, entering sales in register for prompt customer service.
Education
Certificate - Beaded Row Virtual Class
Glam Seamless Hair Extensions
Www.glamseamless.com
10.2021
Certificate - Olaplex Professional
Olaplex
Www.Olaplex.com
03.2021
Certification - Cosmetology
Guam Community College
Mangilao, Guam
10.2011
High School Diploma -
George Washington High School
Mangilao, Guam
06.2010
Skills
Client Consultations
Body Hair Removal
Eyebrow Shaping
Hair Conditioning and Styling
Women's Haircuts
Men's Haircuts
Children's Haircuts
Smooth Out Treatments
Curly Perms / Body Waves
Hair Extensions Instillations
Hair Coloring
Highlights and Lowlights
Balayage Techniques
Color Correcting
Modern Styling Techniques
Special Occasion Hair Styling
Wedding Updos
Timeline
Licensed Cosmetologist
Salongevity By Mar
06.2022 - Current
Bartender
Kaeo's Tavern
02.2018 - 12.2020
Licensed Cosmetologist
Fresh Impression Barbershop And Salon
08.2017 - 06.2022
Licensed Cosmetologist
Salon Fusion By Loren
10.2011 - 08.2017
Receptionist Assistant
Salon Fusion By Loren
01.2011 - 10.2011
Shampoo Assistant
Hairdresser By Kimberly
06.2008 - 07.2008
Certificate - Beaded Row Virtual Class
Glam Seamless Hair Extensions
Certificate - Olaplex Professional
Olaplex
Certification - Cosmetology
Guam Community College
High School Diploma -
George Washington High School
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