Carlos Robert Compton Camacho
Tamuning,Guam
Summary
Dynamic professional with a proven track record at the Department of Public Works and Highways, excelling in customer service and complaint resolution. Recognized for maintaining meticulous records and fostering positive client interactions. Adept at problem-solving and ensuring compliance, enhancing operational efficiency while promoting a collaborative team environment.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
9
9
years of professional experience
Work History
Highway Encroachment Division Agent
Department Of Public Works And Highways
08.2024 - Current
- Informed clients of policies and procedures.
- Maintained accurate records of client communications, transactions, policies, and other relevant documentation for seamless operations within the agency.
- De-escalated and resolved customer complaints with punctual, polite and professional service.
- Delivered exceptional customer service by proactively addressing concerns and fostering a positive experience throughout all interactions.
- Assisted clients in navigating the claims process, ensuring timely resolution of issues and optimal outcomes.
- Oversaw compliance with regulatory requirements, maintaining company's reputation.
Maintenance Crew Member
Tamuning Mayors Office
03.2024 - 07.2024
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
- Followed safety precautions to avoid personal injury and provide safe work environment.
Sous Chef
Sidelines Bar & Grill
02.2022 - 10.2022
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Collaborated with executive chef to develop innovative menu items, leading to increased guest return rates and positive reviews.
Executive Sous Chef
Papas Restaurant
01.2016 - 11.2021
- Increased customer satisfaction through consistent delivery of exceptional dishes, resulting in positive reviews.
- Assisted Executive Chef in cost analysis and budget management, optimizing profitability without compromising quality.
- Ensured compliance with all health department regulations while maintaining a well-organized workspace for optimal efficiency.
- Evaluated employee performance regularly providing guidance towards improvement as necessary.
- Managed inventory control, reducing food waste and optimizing budget allocation.
- Promoted teamwork among kitchen staff, fostering a positive work environment that encouraged creativity and collaboration.
- Collaborated with Executive Chef to design seasonal menus that showcased diverse flavors and techniques.
- Maintained high standards of food presentation by supervising plating techniques during service hours.
- Mentored junior chefs and provided constructive feedback for professional growth.
- Implemented effective safety protocols which resulted in a consistently clean and hazard-free kitchen environment.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
Education
High School Diploma -
Marianas High School
Susupe, Saipan MP06-2003
Skills
- Problem-solving skills
- Positive attitude
- Customer service and care
- Problem-solving
- Clear communication
- Customer complaint resolution
- Ensuring customer satisfaction
- Recordkeeping proficiency
- Follow-up calling
- Adaptability and flexibility
- Attention to detail
- Polite communication skills
Timeline
Highway Encroachment Division Agent
Department Of Public Works And Highways
08.2024 - Current
Maintenance Crew Member
Tamuning Mayors Office
03.2024 - 07.2024
Sous Chef
Sidelines Bar & Grill
02.2022 - 10.2022
Executive Sous Chef
Papas Restaurant
01.2016 - 11.2021
High School Diploma -
Marianas High School
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