CassandraLynn Rabon
Mangilao Village,Guam
Summary
Driven by a goal-oriented approach, I excelled at Fuji Ichiban by enhancing team productivity and customer satisfaction through effective staff management and problem-solving. My experience as a Supervisor, combined with skills in training and mentoring, showcases my ability to motivate employees and streamline operations for optimal results.
Overview
12
12
years of professional experience
Work History
Supervisor
Fuji Ichiban
05.2020 - 07.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Bartender / Waitress
Cest LaVie / The Garage
01.2016 - 12.2018
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Barista
Cinnabon
05.2012 - 12.2016
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Education
No Degree - Basic
07.2009
Skills
- Training and mentoring
- Goal-Oriented
- Staff Management
- Employee Motivation
Timeline
Supervisor - Fuji Ichiban
05.2020 - 07.2024
Bartender / Waitress - Cest LaVie / The Garage
01.2016 - 12.2018
Barista - Cinnabon
05.2012 - 12.2016
George Washington High School - No Degree, Basic
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