Castro Benjamin
Dededo,Guam(GU)
Summary
Dynamic Sales Representative with proven success at ST CORPORATION, leveraging exceptional customer service and sales expertise to drive revenue growth. Skilled in problem-solving and conflict resolution, I excel at building strong client relationships and implementing effective strategies that enhance performance and exceed targets. Committed to delivering results with integrity and professionalism.
Overview
16
16
years of professional experience
Work History
Sales Representative
ST CORPORATION
Barrigada, Guam
07.2018 - Current
- Arranged items in favorable positions and areas of store to attract customers and optimize sales.
- Assisted in gathering and moving materials and equipment for assigned displays.
- Monitored stock to maintain sufficient quantity of featured product.
- Displayed appropriate signage for products and sales promotions.
- Printed labels and tags for for-sale merchandise.
- Organized engaging front-facing displays to capture customer interest and drive revenue growth.
- Communicated and coordinated planogram execution with store management.
- Configured and arranged up-to-date advertising and marketing displays, creatively placed merchandise on counters or tables to promote visibility and sales.
- Updated seasonal displays such as windows and mannequins to highlight current product lines.
- Authorized invoice payments and merchandise returns.
- Identified opportunities for cross-selling additional products and services.
- Analyzed customer feedback to improve products and services.
- Researched competitors' products, prices, and sales techniques.
- Generated new sales leads through cold calling and networking activities.
- Reviewed monthly performance against targets set by management team.
- Answered inquiries from prospective customers regarding features of products and services offered.
- Developed and maintained relationships with customers to ensure repeat business.
- Collaborated with marketing team to create promotional materials for products and services.
- Negotiated pricing contracts with customers to maximize profits.
- Coordinated with other departments to ensure timely delivery of orders.
- Managed inventory levels by ordering sufficient stock for each account.
- Developed and maintained relationships with key clients to ensure repeat business.
- Maintained accurate records of all sales and prospecting activities.
- Identified areas of improvement in existing processes and implemented solutions accordingly.
- Performed regular follow-ups with prospects to close deals in a timely manner.
- Performed market research to identify potential sales opportunities.
- Analyzed market trends to identify potential sales opportunities.
- Organized client visits, presentations, product demonstrations and trade shows.
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Provided technical support for customers using the company's products or services.
- Prepared and delivered appropriate presentations on products and services.
- Recruited, hired and trained new hires to optimize profitability.
- Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
- Greeted and assisted customers to foster positive experiences.
Basketball Team Captain
Village team
Yigo, Guam
03.2015 - Current
- Ensured that each player was aware of their roles and responsibilities within the team structure.
- Created opportunities for players to improve their skill sets through drills or scrimmages.
- Communicated with coaches and staff regarding team progress, issues, or concerns.
- Organized team meetings and activities to promote team spirit.
- Resolved conflicts between teammates in an amicable manner.
- Encouraged positive behavior among teammates during practice sessions or games.
- Coached players on individual and collective game tactics.
- Maintained a professional attitude when interacting with referees, opposing teams, fans.
- Demonstrated excellent leadership skills while managing the team's resources effectively.
- Provided guidance and support to players in need of assistance.
- Monitored teammate's performances throughout practices and competitions.
- Developed strategies for improving team performance.
Active Duty Soldier
US ARMY
Fort Knox, Kentucky
09.2009 - 08.2015
- Conducted mobile and foot patrols to secure areas and promote safe communities.
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Displayed leadership in accomplishing assignments and learning new skills.
- Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
- Developed expertise in small arms use, care and accountability.
- Provided tactical and technical guidance to facilitate unit duties.
- Maintained accurate, updated files on civilian and military personnel in battalion.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Used rifles, machine guns and other weapons to suppress enemy forces during warfare.
- Deployed to areas of civil unrest to provide security services to various fire and police departments and cities.
- Worked on deck in various weather situations and under stressful conditions to maintain personnel safety and direct aircraft movements.
- Maintained orderly, clean and fully repaired personal equipment.
- Trained extensively on weaponry, tactics and methods of battle.
- Oversaw flight and ground training, internal and external cargo movement, medical evacuations and passenger transport.
- Operated detection equipment to locate, classify and report on enemy contacts.
- Developed physical fitness of recruits with rigorous conditioning program.
- Maintained total accountability over $50,000 in equipment with no losses.
- Conducted training to improve troops' abilities.
Education
High School Diploma -
John F Kennedy High School
Harmon, Guam07.2008
Some College (No Degree) -
Guam Community College
Mangilao, GuamSkills
- Friendly and outgoing
- Security procedures knowledge
- Reliability
- Patrolling
- Vigilant and watchful
- Criminal law understanding
- First aid certified
- Shift work experience
- High level of integrity
- Firearms expertise
- Report writing
- Public event security
- Exceptional time management
- Customer service
- Networking skills
- Problem solving
- Conflict resolution
- Problem-solving aptitude
- Independent and Self-directed
- Strong interpersonal skills
- Positive attitude
- Self-awareness development
- Sales experience
- Active learning
- Motivational skills
- Team building
Timeline
Sales Representative
ST CORPORATION
07.2018 - Current
Basketball Team Captain
Village team
03.2015 - Current
Active Duty Soldier
US ARMY
09.2009 - 08.2015
High School Diploma -
John F Kennedy High School
Some College (No Degree) -
Guam Community College