Cesar "CJ" Mayoyo
Yigo Village
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
32
32
years of professional experience
Work History
General Manager
Tomhom Grill and Bar
04.2023 - 10.2024
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
Restaurant General Manager
In The Jungle Restaurant and Bar
10.2017 - 01.2023
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Carefully interviewed, selected, trained, and supervised staff.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Restaurant Front of House Manager
Hard Rock Cafe
09.2016 - 10.2017
- Increased employee productivity through effective scheduling, training, and performance evaluations for all front of house staff.
- Boosted restaurant revenue with strategic marketing initiatives and promotions to attract new customers.
- Assisted in menu development and pricing strategies to increase sales while maintaining food quality standards.
- Improved table turnover rates with efficient seating procedures and timely clearing of tables after guests'' departures.
Restaurant Manager
TGIF Fridays
08.2015 - 08.2016
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Oversaw inventory management processes to minimize waste and maintain optimal stock levels for seamless operation.
- Enhanced guest experience by regularly reviewing feedback and implementing necessary improvements.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Franchisee Owner Operator
Jay's Sizzling Tapas
01.2010 - 03.2014
- Increased franchise revenue by implementing effective marketing strategies and promoting customer loyalty programs.
- Built strong relationships with suppliers, negotiating favorable terms and ensuring timely delivery of products and services.
- Improved overall customer experience by consistently delivering exceptional service and promptly addressing any issues or concerns.
- Streamlined operational processes for improved efficiency and reduced costs across all aspects of the franchise business.
Showroom Operations Dining Manager
Sandcastle Guam
12.1992 - 08.2009
- Streamlined operations for increased efficiency by implementing new scheduling procedures and staff training protocols.
- Fostered a collaborative working environment by encouraging open communication between front-of-house and kitchen staff members.
- Maintained an attractive dining area through diligent attention to ambiance, lighting, music selection, and table settings.
- Enhanced team morale and performance through regular feedback meetings, recognition of achievements, and professional development opportunities.
Education
High School Diploma -
Simon Sanchez High School
Yigo, Guam10-1989
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Time Management
- Training and coaching
- Customer Relations
- Labor Cost Controls
- Japanese language Skills
- Serve Safe Management Certified
- Strong marketing relations
Timeline
General Manager
Tomhom Grill and Bar
04.2023 - 10.2024
Restaurant General Manager
In The Jungle Restaurant and Bar
10.2017 - 01.2023
Restaurant Front of House Manager
Hard Rock Cafe
09.2016 - 10.2017
Restaurant Manager
TGIF Fridays
08.2015 - 08.2016
Franchisee Owner Operator
Jay's Sizzling Tapas
01.2010 - 03.2014
Showroom Operations Dining Manager
Sandcastle Guam
12.1992 - 08.2009
High School Diploma -
Simon Sanchez High School
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