Chelsea Scott
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Daycare Teacher
Peachy Kids Academy
07.2019 - 03.2020
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
- Monitored classroom to verify safe and secure environment.
Call Center Customer Service Representative
Rent To Own
01.2019 - 03.2019
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Documented and detailed calls and complaints using call center's CRM database.
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Daycare Assistant
Little Reasons Learning Center
04.2018 - 09.2018
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Provided lunchtime assistance to monitor children, assist with eating and serve food.
- Planned and implemented crafts and other activities to spark interest and enhance development.
Medical Coding and Billing Specialist
Macon Family Health
10.2012 - 01.2016
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Attained up-to-date knowledge of coding requirements through continuing education courses and certification renewal.
- Communicated with insurance companies to research and resolved coding discrepancies.
- Input data into computer programs and filing systems.
- Scanned and uploaded medical records into electronic medical records system.
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Utilized active listening, interpersonal, and telephone etiquette skills when communicating with others.
Stay at Home Mom
Self
11.2011 - 08.2012
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Remote schooling for my children and working one on one to identify needs and to stay organized.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Stay at Home Mom
Self
03.2020 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Remote schooling for my children and working one on one to identify needs and to stay organized.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
Daycare Teacher
Children's Sesame
06.2007 - 11.2011
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Assisted in preparation of meals and snacks to provide children with proper nutrition.
Education
No Degree - Medical Billing And Coding
American Professional Institute
Macon, GA10.2012
High School Diploma -
Jones County High School
Gray, GA05.2007
Skills
- Calm Under Pressure
- Troubleshooting
- Active Listening
- Time Management
- Computer Skills
- Basic Math
- Flexible and Adaptable
- Remote Office Availability
- Data Entry
- Microsoft Office
Timeline
Stay at Home Mom
Self
03.2020 - Current
Daycare Teacher
Peachy Kids Academy
07.2019 - 03.2020
Call Center Customer Service Representative
Rent To Own
01.2019 - 03.2019
Daycare Assistant
Little Reasons Learning Center
04.2018 - 09.2018
Medical Coding and Billing Specialist
Macon Family Health
10.2012 - 01.2016
Stay at Home Mom
Self
11.2011 - 08.2012
Daycare Teacher
Children's Sesame
06.2007 - 11.2011
No Degree - Medical Billing And Coding
American Professional Institute
High School Diploma -
Jones County High School
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