CHER ASHLEY KYOTA
Mangilao,GUAM
Summary
Professional administrative support specialist with a strong work ethic and commitment to integrity. Demonstrates reliability and adherence to organizational standards and confidentiality. Has the ability to provide exceptional service and support in fast-paced environments. Consistently upholds professional conduct and fosters a positive workplace atmosphere.
Overview
7
7
years of professional experience
Work History
Administration Support Services Student Assistant
University of Hawai'i at Manoa
Honolulu, HI
10.2024 - 05.2025
- Assisted faculty with administrative tasks and clerical duties as assigned.
- Provided administrative support such as filing, photocopying, scanning, and sorting mail.
- Organized and maintained office files, documents, and records.
- Provided customer service by answering inquiries at the front desk.
- Answered incoming phone calls to address questions or transfer to appropriate staff members.
- Assisted students with general inquiries and provided guidance to help navigate the university's resources.
- Responded promptly to emails from faculty members, students, and the general public.
- Managed office supplies inventory by ordering materials and tracking usage.
- Compiled weekly summaries detailing news and events of the university library.
- Assisted in distributing payroll checks to faculty.
Admin Assistant/Chamber Clerk to Chief Justice
Palau Judiciary
Koror, PW
07.2022 - 08.2024
- Organized and maintained filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Processed legal documents and ensured compliance with court procedures.
- Provided administrative support to the Chief Justice, including scheduling meetings and managing calendars.
- Assisted in scheduling court hearings and appointments for judges.
- Maintained inventory of office supplies and ordered materials as needed.
- Utilized case management software to track case progress and updates.
- Inputting data and generating spreadsheets utilizing Microsoft Office Software.
- Professionally greeted visitors, responding to inquiries and directing them to appropriate personnel.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Facilitated communication between different departments within the organization.
- Compiled data from various sources into organized reports for review by the management team.
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Conducted research on various topics as requested by the Chief Justice
- Verified the accuracy of all paperwork before submission for processing.
- Utilized computer software programs to create reports, labels, and forms.
- Scanned documents into digital formats ensuring accuracy of content.
- Received and distributed incoming mail, messages and packages to appropriate individuals.
- Followed confidentiality rules to preserve data quality and reduce potential information compromise.
- Drafted memos, letters, correspondence, and reports as requested by management.
- Proofread content for typo-free emails and documentation.
- Reviewed files, records and other documents to obtain information or respond to requests.
- Operated photocopiers and scanners, facsimile machines and personal computers.
- Supported Archive department in scanning, inventorying, and maintaining case files.
- Delivered messages and ran errands.
Marshal Intern
Palau Judiciary
Koror, PW
06.2020 - 06.2022
- Monitored security systems such as cameras and access control points throughout the courthouse complex.
- Enforce parking regulations around courthouses in order to ensure that traffic flows smoothly.
- Enforce safety regulations and protocols during events and public gatherings.
- Monitored event activities to maintain order and compliance with regulations.
- Trained new marshals on operational procedures and clerical duties.
- Provide guidance to attendees ensuring a positive experience and safety awareness.
- Maintained detailed records of all activities conducted while on duty including arrests made, citations issued, and suspicious activity observed.
- Drafted incident reports detailing varied incidents.
- Served subpoenas on behalf of courts when required.
- Assisted bailiffs in maintaining decorum within courtrooms while proceedings are underway.
- Ensured the safety and security of courtrooms, judges, juries, attorneys, and other personnel by performing routine patrols and maintaining order.
- Transported inmates safely between correctional facilities and courthouses for hearings or trials.
- Provided escorts for prisoners to and from courtrooms as necessary.
- Performed searches of inmates prior to entering a courtroom or other secure areas.
- Assisted jurors during jury duty and deliberations as needed.
- Partnered with team members to implement service initiatives and achieve team objectives.
- Developing organization systems for criminal prosecution case logs, records, reports and agendas.
- Drafted and created monthly and annual reports for the department to be reviewed by management.
Office Assistant (Workstudy)-Academic Affairs
Palau Community College
Koror, PW
09.2018 - 04.2020
- Organized office supplies and maintained inventory for efficient operations.
- Prepared and distributed internal communications to keep staff informed.
- Maintained a clean and organized workspace for optimal productivity.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
- Greeted visitors, determined their needs, and directed them to the appropriate personnel.
- Delivered messages and ran errands.
Telephone Operations-Internship
Palau National Communications Corporation
Airai, PW
06.2019 - 08.2019
- Supported daily administrative tasks, including data entry.
- Participated in training sessions to enhance knowledge of telecommunications protocols.
- Monitored system performance, television networks and reported issues to senior staff for resolution.
- Handling directory phone inquiries.
- Performing office errands.
Education
Bachelor of Science - CRIMINAL JUSTICE
UNIVERSITY OF GUAM
Mangilao, Guam01-2026
Bachelor of Arts - Political Science
UNIVERSITY OF HAWAI'I AT MANOA
Honolulu, HIAssociate of Science - CRIMINAL JUSTICE
PALAU COMMUNITY COLLEGE
Koror, PW05.2020
High School Diploma -
PALAU MISSION ACADEMY
AIRAI, PW05.2018
Mindszenty High School
KOROR, PW08-2014
Skills
- Office administration skills
- Administrative support functions
- Microsoft Office proficiency
- Adobe software knowledge
- Effective writing skills
- Effective communication skills
- Organizational skills
- Reliable and honest
- Strong work ethic
- Ability to work independently
- Multitasking capabilities
Training
- CPR Training
- Customer Service Training
- Guam Judiciary, 02/2023
- Common Wealth of the Northern Mariana Islands Judiciary (CNMI), 04/2023
- Palau Mediation Training with Hawai'i Mediators 09/2023
Languages
- English
- Palauan
- Tagalog/Filipino
Affiliations
- PHI THETTA KAPA HONOR SOCIETY
Timeline
Administration Support Services Student Assistant
University of Hawai'i at Manoa
10.2024 - 05.2025
Admin Assistant/Chamber Clerk to Chief Justice
Palau Judiciary
07.2022 - 08.2024
Marshal Intern
Palau Judiciary
06.2020 - 06.2022
Telephone Operations-Internship
Palau National Communications Corporation
06.2019 - 08.2019
Office Assistant (Workstudy)-Academic Affairs
Palau Community College
09.2018 - 04.2020
Bachelor of Science - CRIMINAL JUSTICE
UNIVERSITY OF GUAM
Bachelor of Arts - Political Science
UNIVERSITY OF HAWAI'I AT MANOA
Associate of Science - CRIMINAL JUSTICE
PALAU COMMUNITY COLLEGE
High School Diploma -
PALAU MISSION ACADEMY
Mindszenty High School
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