Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
6
6
years of professional experience
Work History
42R9E - 721st Army Band
Guam Army National Guard
07.2017 - Current
Captured significant moments and ensured high-quality imagery by photographing various events, including Annual Training concerts and military ceremonies
Proficiently managed the soundboard and facilitated the setup of sound stages during Annual Training concerts across the island
Ensured balanced equalizers, provided monitoring support for performers, and accurately routed cabling for seamless performances
Played an integral role in the successful execution of GUARNG's The Adjutant General (TAG) change of command ceremony as a valued member of the 721st Army Band
Demonstrated musical versatility by performing across a spectrum of styles on assigned instruments, including marching band, ceremonial band, concert band, classical, jazz, ethnic, and popular music compositions.
Typhoon Mawar Operations
Guam Army National Guard, Joint Task Force 671
05.2023 - 08.2023
Executed data analysis missions, using the DAART system in high-pressure and time-sensitive environments
Led emergency response teams in relief efforts during Typhoon Mawar such Traffic Control Point and Green Waste Sites
Managed the DLAN system for efficient disaster response and recovery operations.
Medical Administrative Support Technician
Guam Army National Guard, Joint Task Force 671
08.2020 - 07.2021
Provided administrative support during pandemic response missions, ensuring efficient medical operations
Conducted daily health assessments for quarantined/isolated patients due to COVID-19 exposure
Collaborated with medical staff to document patient information for billing and insurance purposes
Assisted in preparing medical billing and insurance documents for accurate record-keeping.
Server/Front-of-the-House
I-HOP
01.2021 - 06.2021
Provided exceptional customer service by promptly greeting guests, guiding them through menu selections, and addressing any inquiries, resulting in a positive dining experience
Demonstrated strong product knowledge, accurately describing dishes and making recommendations based on guest preferences, contributing to increased customer satisfaction and upselling opportunities
Effectively managed a high-volume of tables, taking orders, entering them into the point-of-sale system accurately, and ensuring timely delivery of food and beverages to patrons
Maintained a clean and organized dining area, promptly clearing tables, resetting them, and ensuring a welcoming atmosphere for incoming guests.
Promotions/Sales Associate
DFS,T-Galleria
11.2018 - 04.2020
Leveraged exceptional customer service skills to effectively promote and showcase the company's diverse range of products and services
Conducted in-depth conversations with customers to assess their individual needs and preferences, ensuring personalized recommendations and tailored solutions
Demonstrated proficiency in processing transactions, maintaining accuracy in financial transactions, and efficiently resolving any return-related issues, upholding the highest level of service standards
Developed a comprehensive understanding of the company's product offerings, enabling me to provide informed financial guidance and recommendations to customers seeking high-quality purchases.
Education
Associate's Degree -
Guam Community College
Mangilao, GU
10.2023
High School Diploma -
Simon Sanchez High School
Yigo, GU
01.2017
Skills
Exceptional Customer Service
Needs Assessment and Personalization
Transaction Processing and Accuracy
Product Knowledge and Recommendations
Sales Strategy Implementation
Interpersonal Communication
Financial Industry Trends Awareness
Inventory Management
Data Analysis for Sales Insights
Point-of-Sale System Proficiency
Medical Administrative Support
Health Assessment and Documentation
Medical Billing and Coding
Regulatory Compliance in Healthcare
Data Entry and Reporting
Communication of Medical Processes
Administrative Efficiency
Inventory Operations Management
Logistics Support
Attention to Detail
Leadership and Team Collaboration
References
SSG Del Castillo, Incentive Manager, GUARNG, Jericho, GUARNG, 671-482-3519
SSG Orejola, Training Technician, GUARNG, J3, Kenmark, GUARNG, 671-486-6358
Bert Delgado, Store Manager, American Music, 671-687-0991
Security Clearance
Secret
Timeline
Typhoon Mawar Operations
Guam Army National Guard, Joint Task Force 671
05.2023 - 08.2023
Server/Front-of-the-House
I-HOP
01.2021 - 06.2021
Medical Administrative Support Technician
Guam Army National Guard, Joint Task Force 671
08.2020 - 07.2021
Promotions/Sales Associate
DFS,T-Galleria
11.2018 - 04.2020
42R9E - 721st Army Band
Guam Army National Guard
07.2017 - Current
Associate's Degree -
Guam Community College
High School Diploma -
Simon Sanchez High School
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