CHRISTINE MARIE TEMPLO
Dededo
Summary
Friendly and efficient professional with a background in customer-facing roles in both medical and retail settings. Offering skills in Excel, data entry and client service.
Overview
9
9
years of professional experience
Work History
Optical Sales Representative
Eye Care Guam Optical Gallery
10.2022 - Current
- Assisted customers in selecting frames, lenses, and other optical products based on their specific needs and preferences.
- Entered and sorted data in Excel to support administrative and scheduling tasks.
- Maintained records using Excel spreadsheets for inventory tracking and daily logs.
- Enhanced store sales through effective upselling and cross-selling of optical products and accessories.
- Entered patient billing data and verified clean claims for billing purposes.
- Answered telephone calls to schedule eye exams and answer questions or inquiries.
Retail Sales Associate
Tommy Hilfiger
10.2016 - Current
- Greet and provided excellent customer service with professionalism.
- Performed cashiering duties as assigned.
- Handled customer complaints, concerns and other issues with composure.
- Provided basic product knowledge and answer to customer inquiries.
- Performed replenishment and merchandising to maintain brand's visual concepts and ideas.
- Assisted and collaborated with managers and leads on projects.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
Education
Associate of Science - Business Administration
St. Clare College of Caloocan
Manila, Philippines03.2016
Skills
- Customer service and communication
- Data Entry and reporting
- Organizational skills
- Microsoft Office
- Microsoft Excel
- Problem solving
- Positive attitude with ability to work independently and in team setting
Timeline
Optical Sales Representative
Eye Care Guam Optical Gallery
10.2022 - Current
Retail Sales Associate
Tommy Hilfiger
10.2016 - Current
Associate of Science - Business Administration
St. Clare College of Caloocan
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