Cisco Concepcion
Santa Rita
Summary
- Highly skilled in providing security assistance.
- Hands on experience in providing a deterrent against crime within the community.
- Able to execute and complete tasks and duties assigned.
- Always willing to learn and improve on new things
Overview
13
13
years of professional experience
Work History
Freight Team Associate
Home Depot
03.2024 - Current
- Lifted and moved items weighing [Number] pounds multiple times per shift.
- Maintained high safety standards within the facility by enforcing proper lifting techniques, equipment usage, and hazard prevention measures.
- Offered friendly, prompt customer service by answering questions, resolving issues quickly, and checking system for inventory.
- Broke down, re-packaged and shrink-wrapped pallets for efficient storage and transportation.
- Scanned items on arrival and departure to create accurate tracking records.
- Led by example, demonstrating strong work ethic and commitment to excellence in all tasks undertaken, inspiring team members to strive for their personal best while contributing positively towards the overall success of the organization.
- Used pallets, straps and load bars to secure freight for transport.
- Kept [Type] work areas neat and tidy by removing paper, trash and debris and sweeping floors.
- Complied with company and legal requirements to maintain safe working environment.
- Enhanced team performance by providing ongoing training, support, and feedback to associates.
- Minimized shipment errors by conducting thorough quality control checks during packing stages.
- Safeguarded company assets by implementing security protocols and maintaining a clean, organized warehouse environment.
- Maximized space utilization by optimizing warehouse layout design and organization strategies.
- Collaborated with other departments to ensure seamless integration of freight operations within the company''s overall supply chain process.
- Operated pallet jacks and forklifts to move freight and load trucks.
- Conducted regular inspections all equipment/tools used staff members ensuring maintained optimal working condition preventing potential accidents injuries.
- Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
- Maintained clean and organized work area to improve efficiency and comply with regulations.
- Collaborated with team members to resolve challenges and improve productivity.
- Verified and noted count and condition of cargo received.
- Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
- Inspected freight for any damage or faults prior to loading.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Verified documentation and condition of freight to assure quality standards were achieved.
Infantryman
Guam Army National Guard
02.2023 - Current
- Communicated effectively with superiors and subordinates alike, facilitating smooth execution of orders during high-stress situations.
- Developed soldier skills by providing guidance on marksmanship, physical fitness, and tactical maneuvers.
- Maintained strict discipline within the ranks enforcing adherence to military standards and regulations.
- Performed as fire team member during situational training exercises and infantry dismounted battle drills.
- Provided security for military installations by conducting regular perimeter patrols and monitoring access points.
- Patrolled designated coverage areas and evaluated terrain for defensive use.
- Built strong relationships with local communities, fostering trust and cooperation for successful missions.
- Established defensive positions to protect against enemy forces.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Enhanced team survival skills with comprehensive field training exercises.
- Ensured equipment reliability and readiness through rigorous maintenance routines.
- Improved unit cohesion and readiness by conducting regular physical training sessions.
- Maintained high standards of weapons handling, ensuring safety and preparedness.
- Supported civilian populations during humanitarian missions, building goodwill and strengthening community ties.
- Executed directives from command center with necessary timeliness and efficiency.
- Used modern communication systems to relay orders to squad members.
- Enhanced team efficiency by conducting regular training sessions and tactical drills.
- Control traffic at the ECP, as well as guard the entry and exit of the site.
Teacher's Assistant
Guam Department Of Education
09.2021 - Current
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student learning objectives through personalized and small group assistance.
- Worked with lead teacher to monitor class schedule and take attendance.
- Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
- Maintained safety and security by overseeing students in recess environments.
- Reviewed lesson material with students individually or in small groups.
- Helped teachers recognize learning issues evidenced in one-to-one support instruction.
- Documented student progress and communicated with parents to keep informed.
- Encouraged critical thinking through use of problem-solving activities in classroom.
- Prepared visual aids for lessons, enriching learning experience.
- Contributed to planning and execution of school events, fostering sense of community.
- Managed classroom behavior, creating conducive environment for learning.
- Maintained safe and organized classroom environment, enabling efficient learning.
- Assisted students in understanding difficult concepts, leading to improved test scores.
- Supported lead teacher in lesson preparation, ensuring materials were ready for class activities.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Organized materials in classroom spaces based on lecture plans, activity stations or other requirements outlined by teachers.
- Mentored and tutored individual students needing additional help.
- Monitored student behavior in classes, laboratories and on field trips for unsafe or rule-breaking concerns.
Meat Department Associate
Payless
03.2020 - 07.2021
- Assisted customers with special requests, such as custom cuts or specific preparation instructions, enhancing their shopping experience.
- Ensured accurate pricing through consistent label verification and updates on meat products.
- Maximized product freshness by consistently monitoring inventory levels and rotating stock accordingly.
- Reduced shrinkage rates by conducting regular audits of perishable items, ensuring proper storage conditions were met.
- Collaborated with store management to implement innovative merchandising strategies that showcased the department''s offerings and enticed shoppers to explore new products.
- Contributed to team efficiency, assisting with unloading deliveries and stocking shelves in a timely manner.
- Built strong relationships with vendors, negotiating bulk discounts for high-quality meat products at competitive prices.
- Strengthened teamwork within the department by actively participating in meetings and offering constructive feedback for improvement strategies.
- Improved customer satisfaction by providing knowledgeable and prompt assistance in the meat department.
- Supported store success by cross-training in other departments, fostering versatility among staff members.
- Bolstered customer loyalty through attentive service and genuine enthusiasm for helping shoppers find the perfect cut of meat for their culinary creations.
Food Server
Little Pikas Cafe
05.2018 - 03.2020
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.
- Efficiently balanced multiple tasks, prioritizing responsibilities for optimal performance during busy shifts.
- Enhanced customer satisfaction by providing efficient and friendly food service.
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Managed cash register accurately, ensuring proper handling of transactions and tips.
- Restocked supplies during downtime to continue meeting customer demand for products and services.
- Cultivated warm relationships with regular customers.
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality.
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly.
- Communicated with kitchen staff clearly and accurately to deliver meals within desired timeframes.
- Practiced good time management to deliver customers' prepared orders quickly and accurately.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Supported management by completing daily side work tasks such as restocking supplies and cleaning duties.
- Handled difficult customer situations professionally, resolving issues promptly and ensuring repeat business.
- Handled special requests from guests to build positive relationships by meeting off-menu customer needs.
- Provided exceptional service to large parties, coordinating with the team for smooth operations.
- Increased sales by upselling appetizers, desserts, and specialty beverages.
- Assisted in training new servers, sharing best practices for excellent customer service.
Fast Food Cashier/Food Prep
McDonald's
06.2012 - 08.2016
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Demonstrated excellent multitasking skills, balancing customer orders and requests to maintain satisfaction.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Managed cash drawer responsibly, ensuring accurate daily accounting of funds received and disbursed.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
- Trained new employees on proper cash handling procedures and point-of-sale technology use, improving staff productivity levels.
- Provided customers with information on specials and discount deals.
- Provided clear communication with kitchen staff regarding special requests or dietary restrictions, ensuring customer satisfaction with their meals.
- Promoted teamwork among employees by sharing responsibilities evenly across all stations during peak business hours.
Education
High School Diploma -
George Washington High School
Guam06-2014
Skills
- Team leadership
- Teamwork and loyalty
- Fireteam coordination
- Physical fitness
- Weapons systems
- Heavy lifting
- Pallet jack operation
- Workplace cleanliness
- Warehouse safety
- Classroom management
- Class coordination
- Small group supervision
- Group and individual instruction
Accomplishments
Army Basic Military Combat Training
Expert Marksmanship Shooter
Warehouse Machine License
Timeline
Freight Team Associate
Home Depot
03.2024 - Current
Infantryman
Guam Army National Guard
02.2023 - Current
Teacher's Assistant
Guam Department Of Education
09.2021 - Current
Meat Department Associate
Payless
03.2020 - 07.2021
Food Server
Little Pikas Cafe
05.2018 - 03.2020
Fast Food Cashier/Food Prep
McDonald's
06.2012 - 08.2016
High School Diploma -
George Washington High School
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