Cea'ana Jean Deraco
P.O Box 8096 Agat,GU
Summary
Motivated Behavioral Health Coordinator with a Bachelor of Science in Psychology, currently employed at Blue Ocean Medical Group. Experienced in managing patient records, coordinating CPS cases, and refining clinic protocols to enhance efficiency. Strong interpersonal skills and a demonstrated ability to streamline administrative processes, facilitate case staffing, and collaborate with multidisciplinary teams. Eager to leverage expertise in a dynamic environment, take on new challenges, and contribute to organizational growth while continuously expanding professional skills. Adaptable, detail-oriented, and committed to delivering high-quality service.
Overview
3
3
years of professional experience
Work History
Behavioral Health Coordinator
Blue Ocean Behavioral Health IHP
Tumon, Guam
07.2024 - Current
- Created and maintained electronic health records (eCW) for new patients and managed incoming referrals and CPS (Child Protective Services) correspondence.
- Handled submissions and requests for essential forms, including ROI, MRR, and Prior Authorizations.
- Conducted patient intakes and managed behavioral health cases until assigned, while providing front desk support by scheduling appointments, verifying copays, and making reminder calls.
- Facilitated case staffing sessions, prepared agendas, and refined protocols and procedures, including creating the standard operating procedures (SOPs).
- Managed CPS cases, communicated with social workers, attended court hearings, and composed detailed court reports.
- Assisted in sessions, scored assessments, generated reports, and maintained organized records.
- Collaborated with supervisors and providers during discussions, created templates, and corresponded with upper management.
Host/Hostess
Chili's Grill and Bar
Tumon, Guam
01.2023 - 02.2024
- Checked dining and serving areas to verify proper cleanliness and readiness for guests.
- Communicate Guest concerns to the Manager when appropriate
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Help fellow Team Members when appropriate
- Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
- Greeted incoming guests to escort to assigned dining area and present menus.
Research Assistant
Center for Cognitive Behavior Therapy
Honolulu, Hawai'i
01.2022 - 12.2022
- Conducted data entry under supervision of graduate students to facilitate data analysis.
- Collaborated with graduate students in creating posters and preparing abstracts before conferences.
- Produced comprehensive literature reviews.
- Managed their Help Your Keiki website
- Created graphs, spreadsheets and presentation slides to help researchers present findings.
- Completed monthly data retrieval to assess new visitors and users
- Developed and maintained spreadsheets, questionnaires and research tools.
Internship Student
Health Opportunities Medical Exposure Program
Tumon, Guam
05.2021 - 08.2021
- Assisted physician in evaluating patients during physical examination
- Examined patients’ medical history, medication, physical condition, and treatment under the supervision of the physician
- Interacted with physician discussing medical diseases and treatment
- Collaborated with others to create documents/slides to present what we learned to other physicians
Education
Bachelor of Science - Psychology, Magna Cum Laude
University of Hawai'i At Manoa
Honolulu, Hawai'i12.2022
Skills
- Proficient in Microsoft Programming and Google Suites
- Work Prioritization
- Verbal and Written Communication
- Adaptable
- Multitasking and Organization
- Teamwork and Collaboration
Additional Information
- College Deans List, Fall 2020 – Fall 2021
Timeline
Behavioral Health Coordinator
Blue Ocean Behavioral Health IHP
07.2024 - Current
Host/Hostess
Chili's Grill and Bar
01.2023 - 02.2024
Research Assistant
Center for Cognitive Behavior Therapy
01.2022 - 12.2022
Internship Student
Health Opportunities Medical Exposure Program
05.2021 - 08.2021
Bachelor of Science - Psychology, Magna Cum Laude
University of Hawai'i At Manoa
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