Clarence Ann Paulus
Mangilao,Guam
Summary
Friendly and reliable with a positive attitude and excellent customer service skills. Understand the importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating a welcoming atmosphere and ensuring customer satisfaction.
Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.
Overview
6
6
years of professional experience
Work History
Cashier
Shell Gas Station(IP&E)
08.2024 - Current
- Customer Service
- Sales
- Cash handling
- Store operation
- Reporting
Office Clerk
Ala Wai Elementary School
01.2023 - Current
- Tracking and reporting students’ attendance, entering the databases, writing letters to parents, memos to teachers, and other correspondence
- Requested and sent students’ records and maintained a student and staff information database
- Answering phones, filing, copying, and using office equipment
- Greeting visitors, answering questions, and relaying messages
- Supervising students in emergencies and offering first aid
G2 Security United Airline
11.2020 - 06.2021
- Meet and Greet customers
- Assists passenger
- Monitor ticket counter and self-service check-in queue activity
- Process and secure unclaimed luggage
Cabin service supervisor
Worldwide Flight Service
11.2018 - 01.2020
- Help train new agents on cleaning various aircraft
- Responsible for arrival and departure flight
- Maintain a cleaning standard for all international flights
- Interact with cabin crew to ensure the safety of passengers and crew
- Handle scheduling and payroll
- Assign agents to aircraft
- End of the shift report
Education
Guam Community College - Travel Management
Guam Community College
01.2015
High School -
Southern High School
01.2012
Skills
- People person
- Attitude
- Organization
- Problem solver
- Time management
- Willingness to learn
- Team builder
- Communication
- Accepting Criticism
- Team collaboration
- Time management skills
- Reliability and punctuality
- Professionalism and courtesy
- Attention to detail
- Daily reporting
- Reports and documents
- Records maintenance
- Data entry
- Dependability and reliability
- Honest and dependable
Timeline
Cashier
Shell Gas Station(IP&E)
08.2024 - Current
Office Clerk
Ala Wai Elementary School
01.2023 - Current
G2 Security United Airline
11.2020 - 06.2021
Cabin service supervisor
Worldwide Flight Service
11.2018 - 01.2020
High School -
Southern High School
Guam Community College - Travel Management
Guam Community College
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