Talented person with excellent customer service and facility oversight skills and more than 30 years of experience. Highly effective and comfortable working with people at all levels in organization. Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Dedicated Building facilities professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
37
37
years of professional experience
1
1
Certification
Work History
SSHO and QC
INVICTA DEFENSE Anderson Air Force Base, Guam.
08.2023 - Current
Completed workplace safety and hazard inspections.
Instructed employees on OSHA standards.
Analyzed onsite incidents and instituted precautionary measures to reduce risk and severity of workplace injuries.
Participated in safety meetings by answering questions from staff members.
Kept main work areas free of debris and obstacles that could cause falls and mishaps.
Led employee training on safe usage of equipment.
Inspected work practices and procedures for compliance with company and federal regulations.
Monitored safety practices of new and existing employees.
Offered staff coaching on observed at-risk work habits to minimize accidents and increase workplace safety.
Reviewed company processes and suggested methods that would improve overall safety for employees.
Trained company employees in safety procedures and provided in-depth documentation for review.
Mentored and managed team of safety specialists and enforced safety protocols among associates.
Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
Conducted regular safety inspections and audits to identify potential hazards and prevent accidents and injuries.
Investigated accidents and incidents to determine root causes and develop corrective actions to address underlying issues.
Inspected facilities for adherence to fire, hazard, and safety guidelines.
Collaborated with other departments to integrate safety in all aspects of organization.
Provided guidance and resources to employees to maintain safety procedures and enhance protection.
Coordinated emergency response plans and drills to increase preparedness and address issues promptly.
Recognized, documented, and advised on removal of hazards.
Assessed value of safety programs to apply modifications and improvements and achieve targeted goals.
Produced and maintained technical documentation for project reference.
Owner/Operator
Paradise A/C Refrigeration & Home Repairs.
12.2017 - Current
Managed day-to-day business operations, including accounting, finance, marketing and public relations.
Managed key accounts, including developing sales presentations and promotion initiatives to drive product sales and increase brand awareness.
Aligned branding initiatives and sales strategies with client goals.
Correctly and safely used variety of hand tools, saws and cutting equipment to carry out job duties.
Verified documentation and work order requirements.
Prevented personnel injuries during plant maintenance by practicing diligent lockout-tagout processes.
Facilitated manufacture of Air conditioning products by installing, maintaining, and repairing Air conditioning and refrigeration machine or equipment.
Performed maintenance tasks and adjustments to preserve cooling or Freezing efficiency.
Performed changeovers for specified machinery and retooled specifications for change in product.
Extended life of equipment and maintained consistent performance with regular cleaning, servicing and basic maintenance.
Performed Basic plumbing and Electrical needs for customers.
Installation of HVAC Units and equipements from Residential to commercial buildings.
Inspection of job site and facilities for proper installation of units. For warranty clamed for supply stores that would contact me for assisting them in trouble shooting of reporting of customers installations if properly done right or not.
Site Supervisor, Dorms and Housing Quarters.
King & George LLC AAFB Guam.
11.2022 - 07.2023
Trained new team members on site policies and procedures.
Oversaw personnel safety and efforts at work site.
Maintained records and logs of work performed and materials and equipment used.
Resolved issues among team members to keep employees on task.
Collaborated with Dorm management and achieve demanding schedule targets.
Provided onsite training to help develop employee skills.
Implemented best practices and safe operating procedures.
Worked with personnel and managers to meet strict timelines.
Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
Oversaw employee attendance record.
Guided employees and contractors in task completion, offering assistance to meet tight deadlines.
Prioritized and delegated workload based on available materials.
Evaluated team member strengths and assigned tasks based upon expertise and background.
Identified and eliminated safety risks through additional training.
Delivered reports to dorm manager and COR to detail project updates and likely completion dates, noting delays and causes.
Initiated onsite safety program and properly trained team members to decrease injuries.
Troubleshot issues to keep machinery operational.
Liaised with subcontractors regarding work progress.
Facilities Manager
The Buccaneer Resort.
01.2022 - 11.2022
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Cross-trained existing employees to maximize team agility and performance.
Maximized performance by monitoring daily activities and mentoring team members.
Onboarded new employees with training and new hire documentation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
Controlled costs to keep business operating within budget and increase profits.
Developed and maintained relationships with customers.
Improved safety procedures to create safe working conditions for workers.
Developed and implemented business strategies to achieve business goals and stay competitive.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Established team priorities, maintained schedules and monitored performance.
Evaluated employee performance and conveyed constructive feedback to improve skills.
Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Defined clear targets and objectives and communicated to other team members.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
Controlled resources and assets for department activities to comply with industry standards and government regulations.
Maintenance Technician
The Buccaneer
10.2021 - 01.2022
Maintenance technician.. Mostly assisting the Front Desk or Guest Services Maintenance team, and being able to work alongside Myron and Earl with AC issues around the property.
Performed minor wall repair, installed drywall.
Followed safety protocols to minimize workplace accidents.
Performed preventive maintenance and repairs on various types of equipment.
Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
Inspected fire extinguisher equipment on state-mandated schedule.
Tested electrical continuity and electrical wiring by using ohmmeter and circuit tester.
Operated varied hand and power tools to complete repairs.
Troubleshot equipment breakdowns and performed preventive maintenance.
Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
Used problem-solving skills to alleviate issues efficiently with minimal supervision.
Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
Installed new locks, door handles and door closers.
Performed electrical and mechanical repairs of production equipment to minimize downtime.
Maintained high standards of efficiency and safety during analysis and troubleshooting of electrical circuits.
Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Facilities Manager
GFS Group
10.2003 - 12.2017
Managed a Team of 52 Personnel to Manage and Repair 1200 to 1600 Naval Base Housing and 26 Naval Building Facilities on numaruse locations on the Island of Guam.
Accounted for building usage and organizational needs when planning maintenance activities.
Created sustainable improvement initiatives for efficient use of energy.
Directed tenant improvements to meet contractual demands and update building areas.
Performed start-up functions on systems based on project plans, specifications and contract documents.
Analyzed building control and HVAC, Chillers, Freezer system performance and recommended improvements.
Controlled expenses to meet budget requirements.
Created Daily, Weekly, Monthly and Annual management reports outlining important facility statistics.
Evaluated facility operations and personnel for safety and health regulations compliance.
Led facility management staff and consultants in producing business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
Coached and mentored associate installation specialists in system installation.
Maintained HVAC, Chillers, Refrigeration temperature control, electrical and building automation systems.
Investigated problems and determined appropriate remedies.
Responded to building emergencies and managed repairs.
Interviewed, hired and trained qualified maintenance employees.
Documented records on pricing, energy consumption and activity reports.
Drove continuous improvement of processes and systems operation.
Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
Maximized profitability through revenue development, cash control and expense reviews.
Supervised 52 team members throughout day to day operations.
Oversaw finances and made recommendations to reach or exceed budget in unforeseen circumstances.
Conducted Daily, Weekly, Monthly and Annual inspections of facility grounds, external structure, systems, and equipment.
Service Manager
MKI Holdings Air Conditioning.
07.2001 - 07.2002
Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
Followed up with customers during and after installations to verify satisfaction.
Optimized supply levels to keep stock within ideal parameters for expected needs.
Organized ongoing maintenance schedules to boost system performance.
Monitored safety compliance to maintain strict standards and protect team members from harm.
Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
Met with customers to discuss service needs and develop effective and practical solutions.
Met with customers to discuss service needs and offer available solutions.
Developed written plans and obtained customer consent to proceed.
Maintained effective customer service by responding to service requests quickly to increase overall sales.
Promoted brands of Air conditioning units, increasing sales and maximizing overall revenue.
Kept watchful eye on equipment inventories, optimizing work readiness and aligning supplies with specifications for each job.
Managed efficient teams of up to 6 employees.
Contributed to development, implementation and execution of maintenance programs.
Refrigeration and Air Conditioning Technician
Scott Polar Refrigeration.
10.1992 - 11.1997
Updated refrigeration systems, modifying HVAC components and refurbishing chiller plants and rack system.
Completed root cause analysis to identify issues, understand problems and implement corrective plans.
Installed components such as Compressors, controls and parts to improve HVAC & R system performance.
Optimized performance by balancing systems and calibrating controls.
Consulted with customers to trace malfunctions and identify root causes, completing speedy repairs to return full performance levels.
Employed basic and advance techniques to isolate leaks in piping and connections.
Completed circuits by connecting systems to sources of refrigerant and water. testing all connections for integrity.
Completed thorough inspections of supporting electrical systems to assess continuity and locate faults.
Maintained and fixed electrical and pneumatic controls, HVAC systems, Refrigeration equipments and Chiller equipment.
Interpreted engineering blueprints and drawings to execute system diagnostics and repair.
Satisfied customer needs on every call with knowledgeable service and quick responses.
Performed predictive, preventive and corrective maintenance on diverse systems.
Resolved process inaccuracies while monitoring performance, site safety and project status.
Maintained safety standards by using appropriate protective gear and adhering to best practices.
Managed complex projects and maintained reputation for completing work on-time and under-budget.
Conducted diagnostic tests and read results.
Located and repaired leaks on individual units and large systems in Commissary stores .
Read and interpreted blueprints to understand different models.
Used technical skills, tools and techniques like soldering to repair refrigeration system.
Repaired or replaced defective equipment, components or wiring.
Installed New display Refrigeration units, Condensers and control Panel units as part of new constructions and renovations.
Worked in strict compliance with applicable OSHA regulations and safety requirements.
Kept selection of supplies on hand to handle common requirements efficiently.
Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
Complied with all applicable standards, policies or procedures such as safety procedures or maintenance of clean work areas.
Repaired Trane HVAC and refrigeration systems.
Communicated effectively with clients to identify problems and verify repairs corrected malfunctions.
Used pressure gauges and soap-and-water solution to test connections for leaks.
Connected heating or air conditioning equipment to fuel, water or refrigerant source to form complete circuit.
Performed routine maintenance on diverse systems, including servicing fans, belts and motors and cleaning different parts.
Selected correct motors, thermostats and other components to replace defective parts.
Used electrical testing equipment to assess electrical circuits and components for continuity.
Removed malfunctioning parts and replaced with new components or refurbished pieces to return full functionality.
Kept accurate records of work activities, time, materials, and faults on work orders.
Tested electrical circuits or components for continuity using electrical test equipment.
Located and repaired leaks on individual units and large systems in grocery stores or restaurants.
Repaired and replaced faulty motors, blowers, switches and compressor units.
Performed routine maintenance on heating and cooling systems.
Used technical skills, tools, and techniques like soldering to repair parts.
Inspected cooling systems and identified potential problems.
Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
Troubleshot and diagnosed issues with HVAC and refrigeration units.
Installed HVAC system expansions, discharge valves, air ducts, dampers.
Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
Worked on both home and business units for maintenance, repairs, and new installations.
Machinist Mate Petty Officer 3rd Class.
United States Navy
09.1986 - 10.1994
Mentored and supervised one to four personnel within unit, providing positive guidance for professional and personal development.
Directed safe and secure operations of over $Millions of Dollars worth of government property, resulting in no loss of equipment or negative incidents.
Trained 2 junior officers to develop officers into future leaders.
Handled administrative requirements, maintained records and submitted operational reports.
Coordinated activities of subordinate personnel to support mission success.
Ordered, unloaded, sorted and tracked supplies and equipment needed for unit activities.
Developed and implemented plans to reduce risk to personnel and equipment during tactical operations.
Directed tactical operations in complex and challenging environments.
Monitored and assessed mission progress and provided updates to command.
Safely operated heavy machinery such as pumps, fans and gear reducers without incident.
Implemented updated operating procedures for Chiller system, Refrigeration systems, Cooling Pumps, Compressors and adjusted use to increase productivity and longevity.
Operate and produce O2/N2 for Ship use and Submarine Use.
Operate and take part in Running of the small boat for transporting ship personnel to and from the landing site.
Perimeter security by small boat around the Ship. During deployments in foreign ports.
Participated in team-building activities to enhance working relationships.
Lubricated parts and performed minor and preventive maintenance to improve machine function and increase lifespan on a Daily, Monthly, Quarterly and Annually.
Resolved problems, improved operations and provided exceptional service.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Refrigeration and Air Conditioning Technician
JWS Refrigeration.
05.1991 - 09.1992
Maintained and fixed electrical and pneumatic controls, HVAC systems.
Interpreted engineering blueprints and drawings to execute system diagnostics and repair.
Transported refrigeration units and trailers to customer locations.
Satisfied customer needs on every call with knowledgeable service and quick responses.
Performed predictive, preventive and corrective maintenance on diverse systems.
Resolved process inaccuracies while monitoring performance, site safety and project status.
Enhanced operational performance by working with employees to develop and deploy process improvements.
Maintained safety standards by using appropriate protective gear and adhering to best practices.
Conducted diagnostic tests and read results.
Located and repaired leaks on individual units and large systems in grocery stores or restaurants.
Read and interpreted blueprints to understand different models.
Laid out electrical wiring to connect controls and equipment, adhering closely to wiring diagrams.
Installed components to HVAC systems, such as expansions, discharge valves, air ducts, dampers and stokers.
Repaired or replaced defective equipment, components or wiring.
Recorded and reported time, deficiencies or other unusual occurrences on work orders.
Worked in strict compliance with applicable OSHA regulations and safety requirements.
Kept selection of supplies on hand to handle common requirements efficiently.
Installed, connected and adjusted thermostats, humidistats and timers for optimal performance.
Complied with all applicable standards, policies or procedures such as safety procedures or maintenance of clean work areas.
Repaired various HVAC and refrigeration systems.
Communicated effectively with clients to identify problems and verify repairs corrected malfunctions.
Analyzed blueprints and manufacturers� design specifications to determine HVAC equipment configuration and complete proper installation.
Supervised and instructed assistants.
Tested and repaired condensers, heat exchangers, cooling towers, steam and gas turbines.
Performed routine maintenance on diverse systems, including servicing fans, belts and motors and cleaning different parts.
Worked on both home and business units for maintenance, repairs and new installations.
Selected correct motors, thermostats and other components to replace defective parts.
Used electrical testing equipment to assess electrical circuits and components for continuity.
Removed malfunctioning parts and replaced with new components or refurbished pieces to return full functionality.
Repaired, replaced and serviced both residential and commercial HVAC equipment, components and wiring.
Tested electrical circuits or components for continuity using electrical test equipment.
Repaired and replaced faulty motors, blowers, switches and compressor units.
Performed routine maintenance on heating and cooling systems.
Used technical skills, tools, and techniques like soldering to repair parts.
Inspected cooling systems and identified potential problems.
Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.
Repaired and maintained residential and commercial heating, air conditioning and refrigeration systems.
Troubleshot and diagnosed issues with HVAC and refrigeration units.
Installed new air conditioning, heating and refrigeration systems according to manufacturer's specifications and local codes.
Analyzed blueprints and manufacturers' design specifications to determine HVAC equipment configuration and complete proper installation.
Worked on both home and business units for maintenance, repairs, and new installations.
Maintenance Supervisor
St. Dunstan's
09.1990 - 05.1991
Supervised 4 employees and scheduled shifts.
Monitored employee work tasks while acquiring new equipments.
Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
Organized ongoing maintenance schedules to boost system performance.
Increased productivity by reducing downtime, budgeting effectively, allocating tasks and maintaining high standards of safety and work quality.
Overhauled, installed and repaired equipment.
Monitored employee work tasks while installing, aligning, and balancing new equipment for projects.
Created and maintained daily and weekly reports for upper management.
Verified proper analysis and troubleshooting of electrical, Plumbing and structural repairs.
Monitored equipment, tools and system upgrades to compile data into detailed reports for upper management.
Efficiently assisted service workers with problematic transactions to maintain facilities satisfaction and quickly rectify issues.
Education
GED -
San Diego City College
San Diego, CA
07.1986
Skills
Regulatory Compliance
Change and Growth Management
Judgement and Decision Making
Goal Setting
Adaptable and Flexible
Thrive Under Pressure
Balanced Work Ethic
People and Culture
Quality Control
Customer Service
Time Management
Quality Assurance
OSHA Regulations
Certification
EPA TYPE UNIVERSAL, VGI TRAINING - OPEN
Certified Refrigeration, SQIP Training.
O2/N2, SQIP - Training.
Man Lifts, Island Certs
Certified Trouble shooter, FUJITSU
Certified Trouble shooter, Scottsman Ice machines
OSHA 40 HR Certified.
EM365
First Aid
Timeline
SSHO and QC
INVICTA DEFENSE Anderson Air Force Base, Guam.
08.2023 - Current
Site Supervisor, Dorms and Housing Quarters.
King & George LLC AAFB Guam.
11.2022 - 07.2023
Facilities Manager
The Buccaneer Resort.
01.2022 - 11.2022
Maintenance Technician
The Buccaneer
10.2021 - 01.2022
Owner/Operator
Paradise A/C Refrigeration & Home Repairs.
12.2017 - Current
Facilities Manager
GFS Group
10.2003 - 12.2017
Service Manager
MKI Holdings Air Conditioning.
07.2001 - 07.2002
Refrigeration and Air Conditioning Technician
Scott Polar Refrigeration.
10.1992 - 11.1997
Refrigeration and Air Conditioning Technician
JWS Refrigeration.
05.1991 - 09.1992
Maintenance Supervisor
St. Dunstan's
09.1990 - 05.1991
Machinist Mate Petty Officer 3rd Class.
United States Navy
09.1986 - 10.1994
GED -
San Diego City College
EPA TYPE UNIVERSAL, VGI TRAINING - OPEN
Certified Refrigeration, SQIP Training.
O2/N2, SQIP - Training.
Man Lifts, Island Certs
Certified Trouble shooter, FUJITSU
Certified Trouble shooter, Scottsman Ice machines
OSHA 40 HR Certified.
EM365
First Aid
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