Cynthia Layden
PITI
Summary
With the job experience I have, I would say that I am pretty fluent in handling the register systems, so getting used to different systems would not be an issue. I like to keep my work areas clean and tidy so having it dirty would not happen. Being responsible is one the that I ensure because of the amount of money that I handle.
Overview
38
38
years of professional experience
Work History
Cashier
Minagof Market
Jalaguac Way, Tamuning, Guam 96913
02.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Keeping work area clean and sanitized as there are bacteria coming in and out of the store.
Sales Associate / Cashier
Navy Exchange Guam
Bldg #258 Exchange Road, Guam 96915
02.2016 - 12.2020
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Managed efficient cash register operations.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Warehouse Worker
Kmart
404 North Marine Drive, Tamuning, Guam 96913
07.2013 - 01.2016
- Loaded, unloaded, and moved material to and from storage and production areas.
- Checked packages and merchandise for damage and notified vendors.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as [Number] pounds.
- Achieved timely dispatch of orders using effective time management strategies during the picking process.
- Unloaded materials off the containers.
- Assisted in receiving, stocking and distribution of merchandise.
- Had a flexible schedule if the store ever need an extra set of hands; was also an on-call employee
Cashier
QC Corner
193 Tumon Lane 1307, Tumon, Guam 96913
01.2007 - 04.2012
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Cleaned work area as much as possible to ensure no bacteria makes contact with a customer.
Teller Associate
Bank Of Guam Headquaters
111 West Chalan Santo Papa, Hagatna Guam 96910
09.1996 - 12.2000
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
- Accepting Payments for cashiers, traveler, loan check.
- Executed wire transfers, stop payments and account transfers.
- Calculated fees due, interest and change for customer transactions.
- Counting change fund before shift starts.
- Balancing of the cash box before and after the day.
Front Desk Agent / Restaurant Cashier
Reef Hotel
1317 Pale San Vitores Tumon, Guam 96913
08.1988 - 06.1993
- Collected room deposits, fees, and payments.
- Provided exceptional service during high-volume periods or challenging situations, ensuring a seamless experience for all guests.
- Resolved guest issues promptly, resulting in positive feedback and return visits.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Answered customer telephone calls promptly and appropriately handled needs.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Used internal software to process reservations, check-ins and check-outs.
- Preparing change fund for restaurant outlets.
- When short, I was flexible with my schedule.
Front Desk Agent (Summer Job)
Reef Hotel
1317 Pale San Vitores Road Tumon, Guam 96913
06.1986 - 08.1986
- Collected room deposits, fees, and payments.
- Welcomed each new arrival pleasantly and confirmed reservations and identification.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Handled incoming calls professionally, directing inquiries to appropriate personnel as needed.
- Issued room keys to guests upon check-in and answered questions regarding proper use.
- Used internal software to process reservations, check-ins and check-outs.
- Maintained clean and organized front desk areas to uphold polished company image.
Education
Adelup Elementry School
Anigua-Adelup, GuamBishop Baumgartner Junior High
281 Calle Angel Flores St, Sinajana, GuamHigh School Diploma -
Notre Dame High School
480 S. San Miguel Street, 4A, Talofofo, 96915, Gua05.1987
Skills
- Cleaning and sanitizing
- Cash handling and management
- Cash Register Operation
- Basic Math Competence
- ID Verification
- Cash Drawer Balancing
- Payment Collection
Timeline
Cashier
Minagof Market
02.2022 - Current
Sales Associate / Cashier
Navy Exchange Guam
02.2016 - 12.2020
Warehouse Worker
Kmart
07.2013 - 01.2016
Cashier
QC Corner
01.2007 - 04.2012
Teller Associate
Bank Of Guam Headquaters
09.1996 - 12.2000
Front Desk Agent / Restaurant Cashier
Reef Hotel
08.1988 - 06.1993
Front Desk Agent (Summer Job)
Reef Hotel
06.1986 - 08.1986
Adelup Elementry School
Bishop Baumgartner Junior High
High School Diploma -
Notre Dame High School