Dana Palomo
Hagåtña,Guam
Summary
To secure a challenging position in a reputable organization to expand my learnings, knowledge, and skills. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Kitchen Helper
Valley of the Latte
10.2019 - 01.2023
- Take and record temperature of food and food storage areas, such as refrigerators and freezers.
- Prepare variety of foods, such as meats, vegetables, or desserts, according to customers orders or supervisors' instructions, following approved procedures.
- Followed supervisor instructions to complete tasks on time.
- Cleaned and organized kitchen stations to promote team efficiency.
- Enhanced kitchen efficiency by assisting with meal preparation and ensuring timely food delivery to customers.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Handled customer inquiries and suggestions courteously and professionally.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Supported a clean and organized workspace by performing daily kitchen maintenance tasks, contributing to a safe work environment.
Education
General High School Curriculum -
Southern High
National Healthcareer Association Inc.
Guam Marianas Training Center
Skills
- Extremely dedicated, organized, and team oriented Outstanding customer service, communication, and interpersonal skills Highly adept at assisting coworkers and customers utilizing best practices
- Strong Work Ethic
- Exceptional customer service
- Venipuncture
- Order of draw
- Proper tourniquet use
- HIPAA
- Venipuncture Technique
- Maintaining safe environment
- Dependability
- CPR Certified
- Emotional Support
Certification
- 03/11/2024, 03/11/2026, Certified Phlebotomy Technician, National Healthcareer Association, H2F4J3W4
- 02/07/2024, Phlebotomy Technician, Guam Marianas Training Center
Additional Information
Available to start work immediately.
Diploma
06/10/2017, Southern High, Guam
Alt Phone
(671) 747-4351
Certification Note
Please Note: All certifications are required to maintain CE Credits
References
References Available on Request
Timeline
Kitchen Helper
Valley of the Latte
10.2019 - 01.2023
General High School Curriculum -
Southern High
National Healthcareer Association Inc.
Guam Marianas Training Center
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