Daniella Warner
Santa Rita,GU
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
Work History
Store Associate
Orote Commissary
Santa Rita, GU
05.2024 - 09.2024
- Provided cash register operations and handled customer payments.
- Assisted customers with product selection, pricing and availability.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Assisted with loading and unloading deliveries from vendors.
- Demonstrated excellent customer service skills at all times.
- Verified accuracy of promotional signs within store environment.
- Adhered to safety regulations when handling hazardous materials.
- Identified problems or discrepancies in inventory levels and notified supervisor accordingly.
- Stocked, replenished, and organized inventory to keep store merchandise fresh.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Maintained cleanliness and organization of store shelves and displays.
Instructor/Site Manager
HEATculinary
Laguna Beach, CA
04.2022 - 02.2023
- Demonstrated various cooking techniques to students using modern equipment and tools.
- Provided guidance on the preparation of food items such as sauces, stocks, soups, salads, vegetables, meat, poultry, fish and desserts.
- Assessed student performance in areas such as knife skills and recipe accuracy.
- Ensured that all kitchen safety policies were followed by staff and students during lessons.
- Developed class materials such as handouts, visual aids and recipes for use in teaching classes.
- Collaborated with other instructors in planning events such as cook-offs or competitions for students.
- Taught basic nutrition principles to equip students with the knowledge necessary for healthy eating habits.
- Created a safe learning environment where students felt comfortable expressing themselves freely without fear of judgement.
- Gave constructive feedback to students to improve learning and progress against course objectives.
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Maintained relationships with vendors to obtain the best pricing on supplies and materials.
- Ensured compliance with local health department regulations regarding food safety standards.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Assisted in the recruitment process by interviewing potential candidates for open positions.
- Trained employees on duties, policies and procedures.
Front Desk Associate
Massage Envy
Long Beach, CA
09.2021 - 06.2022
- Greeted guests upon arrival and provided excellent customer service.
- Answered phones, booked reservations, and responded to inquiries from customers.
- Maintained daily records of all transactions, including payments and cancellations.
- Processed guest payments through cash registers or credit card machines in an accurate manner.
- Monitored lobby activity throughout shift to ensure safety of guests and staff members.
- Resolved customer complaints in a professional manner while maintaining high standards of service quality.
- Maintained inventory levels of office supplies needed for front desk operations.
- Updated guest profiles in computer system as necessary following any changes or modifications made during reservation process.
Barista
Javatinis Espresso
Seal Beach, CA
01.2020 - 11.2020
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Stocked shelves with ingredients needed to make coffee drinks.
- Monitored inventory levels of supplies and restocked when necessary.
- Followed safety procedures while operating machinery such as grinders and espresso machines.
- Adhered to health department regulations concerning sanitation standards.
- Managed morning rush of customers daily with efficient, levelheaded customer service.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Washed and cleaned coffee maker, french press and espresso machine to remove mineral and hard water deposits.
Credit Processor/Front Desk Receptionist
Worldwide Capital Management inc.
Irvine , CA
10.2017 - 04.2019
- Reviewed and verified customers' credit applications for accuracy and completeness, ensuring all requirements were met.
- Maintained accurate records of customer credit files and updated information as needed.
- Analyzed financial statements to determine the risk associated with granting a loan or line of credit.
- Maintained confidentiality of sensitive client information at all times according to company policy.
- Created legal contracts with accuracy, clarity, and efficiency.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Performed data entry tasks into various computer systems accurately and promptly.
Education
High School Diploma -
Grace Christian High School
Norwalk, CA06-2010
Some College (No Degree) - Business Administration and Management
Long Beach City College
Long BeachSkills
- Multitasking
- Reliability
- Purchase Orders
- Microsoft applications proficiency
- Customer relations management
- Store maintenance
- Safety oversight
- Financial records oversight
Timeline
Store Associate
Orote Commissary
05.2024 - 09.2024
Instructor/Site Manager
HEATculinary
04.2022 - 02.2023
Front Desk Associate
Massage Envy
09.2021 - 06.2022
Barista
Javatinis Espresso
01.2020 - 11.2020
Credit Processor/Front Desk Receptionist
Worldwide Capital Management inc.
10.2017 - 04.2019
High School Diploma -
Grace Christian High School
Some College (No Degree) - Business Administration and Management
Long Beach City College
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