Daviana Evangelista
Yigo Village,Guam
Summary
To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
2
2
years of professional experience
Work History
Sales Associate
Finish Line Macy's
01.2020 - 08.2020
- Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Sales Associate
Tommy Hilfiger Store
06.2018 - 08.2018
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Education
Associate of Science - Criminal Justice
Guam Community College
Yigo05.2025
High School Diploma -
Simon Sanchez High School
Yigo05.2019
Skills
- Payment Processing
- Negotiation Tactics
- Problem-Solving
- Time Management
- Cleaning Techniques
- Verbal/Written Communication
- Interpersonal skills
- Customer Assistance
- Basic Mathematics
- Friendly and Helpful
- Team Cooperation
- Cash Handling Accuracy
Timeline
Sales Associate
Finish Line Macy's
01.2020 - 08.2020
Sales Associate
Tommy Hilfiger Store
06.2018 - 08.2018
Associate of Science - Criminal Justice
Guam Community College
High School Diploma -
Simon Sanchez High School
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