Summary
Overview
Work History
Education
Skills
Timeline
Generic

Daviana Evangelista

Yigo Village,Guam

Summary

To seek and maintain a position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

2
2
years of professional experience

Work History

Sales Associate

Finish Line Macy's
01.2020 - 08.2020
  • Organized in-store promotions and events to increase foot traffic and drive additional sales opportunities.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Sales Associate

Tommy Hilfiger Store
06.2018 - 08.2018
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Educated clients on current promotional offerings and products using persuasive selling tactics.

Education

Associate of Science - Criminal Justice

Guam Community College
Yigo
05.2025

High School Diploma -

Simon Sanchez High School
Yigo
05.2019

Skills

  • Payment Processing
  • Negotiation Tactics
  • Problem-Solving
  • Time Management
  • Cleaning Techniques
  • Verbal/Written Communication
  • Interpersonal skills
  • Customer Assistance
  • Basic Mathematics
  • Friendly and Helpful
  • Team Cooperation
  • Cash Handling Accuracy

Timeline

Sales Associate

Finish Line Macy's
01.2020 - 08.2020

Sales Associate

Tommy Hilfiger Store
06.2018 - 08.2018

Associate of Science - Criminal Justice

Guam Community College

High School Diploma -

Simon Sanchez High School
Daviana Evangelista