Summary
Overview
Work History
Education
Skills
Timeline
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Deanna Blas

PO Box 217978 Barrigada,Guam

Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Solid team player with outgoing, positive demeanor and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

SECFOR VI GUARNG, Security Force

Guam Army National Guard
01.2023 - 01.2024


  • Operating and maintaining field weapons and communications equipment
  • Monitor, note, report, and investigate suspicious persons and situations, safety hazards, and unusual or illegal activity in patrol areas
  • Patrol specific areas on foot or motorized conveyance, responding promptly to calls for assistance.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain a safe environment.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.

Automated Logistical Specialist

Guam Army National Guard
01.2021 - Current
  • Receive training to establish and maintain stock records and other documents, such as inventory, material control, accounting, and supply reports
  • Receive training to enhance the process and procedure for shipping, receiving, storing, and issuing stock
  • Maintain records for all incoming and outgoing stock.

Customer Service Representative

Fair, Guam Department of Labor
05.2022 - 10.2022
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.
  • Prepares daily, weekly, or monthly reports of work activities; maintains pertinent logs.
  • Assembles information; checks forms, records and applications for accuracy, completion, and conformance with requirements.
  • Makes applicable adjustments to records and files after securing valid data through investigation, research, or other acceptable means.

Joint Task Force 671 Medical Mission

Guam National Guard
10.2021 - 04.2022
  • Answers inquiries and resolves complaints via phone, email or walk-in
  • Makes applicable adjustments to records and files after securing valid data through investigation, research, or other acceptable means
  • Assembles information; checks forms, records and applications for accuracy, completion, and conformance with requirements
  • Prepares daily, weekly, or monthly reports of work activities; maintains pertinent logs
  • Proven ability to learn quickly and adapt to new situations.
  • Worked effectively in fast-paced environments.

Data Entry Personnel / Vaccination Screening Assessor/Administrative Assistant

Guam National Guard
10.2021 - 04.2022
  • Maintain daily COVID-19 vaccination documents by dates, locations, and dosage
  • Transmit COVID-19 vaccination documents into Public Health’s online database
  • Process COVID-19 vaccination verification forms
  • Process pre-screening forms for the recipients receiving their COVID-19 vaccine
  • Assist with administrative work by completing daily personnel status, process leave forms and created a few spreadsheets through Microsoft Excel.

Contact Tracer

Global Learning Engagement
08.2020 - 02.2021


  • Communicate effectively over the phone with notification about being a close contact with someone who had tested positive for COVID-19
  • Assisted with the process to schedule the appointment to get tested
  • Compile statistical data daily to update the Public Health server for those who have contact information, been called, and setting up their testing
  • Compile physical records to scan and email Public Health


Assistant Camp Counselor

University of Guam
06.2021 - 08.2021
  • Plan and implement daily youth activities for the Adventure Sports Camp
  • Partake and lead camp aides and volunteers with a variety of team sport and recreational activities
  • Encourage teamwork amongst one another
  • Ensure and implement a safe environment for the children, staff, and visitors
  • Professional & International Programs

Assistant Camp Counselor

Global Learning Engagment
06.2019 - 08.2019
  • Plan and implement daily youth activities for the Adventure Sports Camp
  • Partake and lead camp aides and volunteers with a variety of team sport and recreational activities
  • Encourage teamwork amongst one another
  • Ensure and implement a safe environment for the children, staff, and visitors.

Education

Diploma -

Simon A. Sanchez High School Class of 2020

Skills

  • Knowledge in Microsoft Word, Excel, and PowerPoint
  • Responsible
  • Hardworking
  • Dependable
  • Organized
  • Able to work well independently and with others

Timeline

SECFOR VI GUARNG, Security Force

Guam Army National Guard
01.2023 - 01.2024

Customer Service Representative

Fair, Guam Department of Labor
05.2022 - 10.2022

Joint Task Force 671 Medical Mission

Guam National Guard
10.2021 - 04.2022

Data Entry Personnel / Vaccination Screening Assessor/Administrative Assistant

Guam National Guard
10.2021 - 04.2022

Assistant Camp Counselor

University of Guam
06.2021 - 08.2021

Automated Logistical Specialist

Guam Army National Guard
01.2021 - Current

Contact Tracer

Global Learning Engagement
08.2020 - 02.2021

Assistant Camp Counselor

Global Learning Engagment
06.2019 - 08.2019

Diploma -

Simon A. Sanchez High School Class of 2020
Deanna Blas