Summary
Overview
Work History
Education
Skills
Timeline
Cultural Dancer
Generic

Deja Agustin

Dededo Village

Summary

I am goal oriented, a quick learner, willing to learn on the job, and work well with people as a leader or a team player. I'm looking to try new things and broaden my horizon.

Overview

4
4
years of professional experience

Work History

Repair Technician

Benson
02.2025 - Current
  • Maintained inventory of repair supplies and ordered parts.
  • Utilized variety of tools and diagnostic equipment to complete repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Increased repair success rates, utilizing advanced troubleshooting techniques and tools.
  • Dismantled machines and equipment to remove defective parts.
  • Tested parts and components to confirm adherence to manufacturer specifications.
  • Consistently met or exceeded performance metrics for repair completion times and customer satisfaction ratings.
  • Repaired and tested electronic circuit boards, wiring and components.
  • Conducted regular maintenance checks to prevent future system failures, ensuring long-term customer satisfaction.
  • Expedited emergency repair requests to minimize downtime for critical equipment, maintaining high customer satisfaction levels.
  • Maintained up-to-date knowledge of industry advancements, applying new methods to repair processes when beneficial.

General Craftsman

Cabras Marines
01.2023 - 04.2024
  • Cut materials according to specifications in preparation for installation.
  • Kept tools, equipment and work areas properly maintained.
  • Conducted regular tool maintenance, prolonging equipment life and minimizing downtime due to repairs.
  • Streamlined project timelines by effectively managing multiple tasks and prioritizing workloads.
  • Expanded skillset through continuous training, staying current on industry trends and new techniques.
  • Delivered outstanding service during project consultations, resulting in a high rate of repeat business and client satisfaction.
  • Implemented safety protocols in the workshop, reducing workplace injuries and creating a safer environment for all employees.
  • Assisted in disassembling parts from navy ships, cleaning,and replacing necessary components.
  • Conducted testing and ensured proper functionality before reassembly and installation.
  • Performed fir watch fire watch duties during operation.
  • Engaged in welding task (continued practice) and utilized various tools effectively.
  • Participated in hands-on projects involving significant manual labor.
  • Obtained certifications in CPR and First AID.

Server

IHOP
06.2023 - 09.2023
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Cultivated warm relationships with regular customers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Supervisor

Froots
11.2021 - 12.2022
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Prepared smoothies and food according to the customers request.
  • Managed customer orders and cashier duties.
  • Washed dishes and maintained cleanliness in the food prep areas.
  • Restocked products and ensured inventory levels were maintained.
  • Handled all delivery calls and coordinated orders with vendors.
  • Conducted bank runs and managed employee schedules.
  • Facilitated produce runs to ensure freshness of ingredients.
  • Conducted general cleaning tasks to uphold sanitation standards.
  • Ensured proper functioning of machines performed maintenance checks.

Education

High School Diploma -

Simon Sanchez High School
Yigo Village, Guam
06-2021

Skills

  • Customer service
  • Mechanical skills
  • Safety requirements
  • Equipment Repair
  • Exceptional customer service skills
  • Office management proficiency

Timeline

Repair Technician

Benson
02.2025 - Current

Server

IHOP
06.2023 - 09.2023

General Craftsman

Cabras Marines
01.2023 - 04.2024

Supervisor

Froots
11.2021 - 12.2022

High School Diploma -

Simon Sanchez High School

Cultural Dancer

We promote, preserve and perpetuate out culture through dancing and chanting. Everywhere and all over the island.

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Deja Agustin