Di' Azia Cruz
Mangilao Village,Guam
Summary
Hardworking strategic USAF Veteran with a passion for resilience and professional growth. Experience working in corporate environments assisting various ethnic backgrounds with excellent interpersonal skills and integrity. Efficient leader who is able to work independently or with teammates. Very decisive and determined in every aspect.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Personellist
United States Air Force, USAF
Arlington County, VA
02.2017 - 03.2021
- Conducted research on career outlook, educational requirements and skill requirements to ensure Military Members advanced properly in their career.
- Interpreted results of assessments for Members and developed career action plans based on assessment results.
- Engaged in Orientations/classrooms to provide wide range of information to Military Members and Veterans on their entitlements and career enhancement choices.
- Counseled Military Members, Veterans, and their Dependents on steps and options needed to ensure they remain vigilant and resilient while experiencing life stressors.
- Ensured that every day the Air Force was working at its highest efficiency by providing Human resources, managing calendars, arranging travel and preparing official documents.
- Collaborated with North Atlantic Treaty Organization and provided over 700 NATO Orders to be used in joint or single service operations.
- Participated in team-building activities to enhance working relationships.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Led projects and analyzed data to identify opportunities for improvement.
- Improved operations through consistent hard work and dedication.
- Identified issues, analyzed information and provided solutions to problems.
Sales Associate
Claires Stores Inc
Troy, MI
06.2016 - 01.2017
- Maintained customer satisfaction with quick and professional customer service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to effectively build rapport and lasting relationships.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Managed team of 2 employees, overseeing hiring, training, and professional growth of employees.
- Provided ear piercing services and some cartilage piercing services.
Restaurant Team Member
Zoup! Fresh Soup
Troy, MI
02.2016 - 01.2017
- Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
- Cleared trays and removed trash from tables before sanitizing surfaces.
- Monitored food temperatures and cooking equipment settings to maintain safety and prevent food-borne illness.
- Used proper techniques to prepare, cook, and serve food to customers by noting customizations and portion sizes.
- Operated register to process payments and collect cash payment for over 200 orders total.
- Greeted guests pleasantly and answered menu questions.
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors and dishwashing.
- Trained 3 new employees by demonstrating tasks and coaching during daily activities.
- Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
Education
Associate of Arts - Practical Nursing
Guam Community College
Mangilao, Gu2023
High School Diploma -
Oak Park Alternative High School
Ferndale, Mi06.2016
Skills
- Excellent Time Management
- Customer Service
- Problem Solving
- Database Management
- Critical Thinking
- Communication
- Active Listener
- Leader
- Teamwork
- Adaptability
- Detail-Oriented
- Empathy
Certification
BLS Certification (including Infants and animals)
Timeline
Personellist
United States Air Force, USAF
02.2017 - 03.2021
Sales Associate
Claires Stores Inc
06.2016 - 01.2017
Restaurant Team Member
Zoup! Fresh Soup
02.2016 - 01.2017
Associate of Arts - Practical Nursing
Guam Community College
High School Diploma -
Oak Park Alternative High School