Summary
Overview
Work History
Education
Skills
Work Availability
Languages
Timeline
Generic
Diego Alejandro Hernández Chamalé

Diego Alejandro Hernández Chamalé

Technical and Administrative Services
Guatemala

Summary

Diligent Office Worker with multifaceted administrative abilities and proficiency in administrative tasks and Microsoft 365. Handles high work volumes and maintains frequent customer contact with a calm and professional approach. Decisive in managing routine clerical needs and working accurately with minimal oversight to handle files, correspondence, and data entry

Overview

1
1
year of professional experience
2
2
Languages
5
5
years of post-secondary education

Work History

Colaborador Departamento Social

Fondo Para La Vivienda
01.2025 - 04.2025
  • Support the follow-up of documentation related to the various processes handled by the Social Department.
  • Assist in the review of files for the first disbursement and the creation of their respective code.
  • Collaborate in the beneficiary service process via telephone, determining inquiries and the information provided by the unit to improve telephone assistance.
  • Support the entry of information for users requesting direct subsidies and follow up on each step within the computer system.
  • Collaborate in the review of direct subsidy application files before sending them to socioeconomic studies.
  • Assist in the system verification process to ensure that applicants have not previously received a direct subsidy.
  • Collaborate in updating the beneficiary database of -FOPAVI-.
  • Support field visits scheduled by the Social Department

Colaborador En Unidad De Planificación.

Fondo Para La Vivienda
08.2024 - 12.2024
  • Support the creation of flowcharts, Gantt charts, and other diagrams using Microsoft Office and Microsoft Project.
  • Design diagrams that allow the systematization of requirements for the coordination of planning requested by the Institutional Planning and Development Unit.
  • Develop macros and control dashboards in available programs to enable the authorization of processes required by the Institutional Planning and Development Unit.
  • Assist the Administrative Units of -FOPAVI- in the development and implementation of technical and administrative tools.
  • Support the creation of matrices and the updating of databases.
  • Assist in the review and updating of regulations and administrative manuals for -FOPAVI-.
  • Support the periodic verification of the registration of physical and financial progress in the strategic plan of -FOPAVI-.
  • Collaborate in the development of the annual operational plan of -FOPAVI-.

Education

Bachelor's Degree in Computer Science -

Liceo Cristiano Roca De Ayuda
Guatemala City, Guatemala
01.2021 - 11.2022

High School Diploma -

Liceo Cristiano Roca De Ayuda
Guatemala City, Guatemala
01.2018 - 11.2020

Skills

Scheduling and planning

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages

English
Upper intermediate (B2)
Spanish
Bilingual or Proficient (C2)

Timeline

Colaborador Departamento Social

Fondo Para La Vivienda
01.2025 - 04.2025

Colaborador En Unidad De Planificación.

Fondo Para La Vivienda
08.2024 - 12.2024

Bachelor's Degree in Computer Science -

Liceo Cristiano Roca De Ayuda
01.2021 - 11.2022

High School Diploma -

Liceo Cristiano Roca De Ayuda
01.2018 - 11.2020

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Diego Alejandro Hernández ChamaléTechnical and Administrative Services